User Guide · How-to

How to buy or rent movies?

How-to
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TL;DR

Open the movie's page and click the Buy or Rent button in the lower-left corner to pay by credit or debit card. Buying stores the movie in your digital locker with unlimited views for at least 5 years; renting requires you to start watching within 45 days and finish within 7 days after the first playback.

Answer

To buy or rent a movie, open its page on Gan Jing World, click the purchase button in the lower-left corner (for example "Buy $9.99"), enter your card details and billing address, and click Pay. A purchased movie is stored in your digital locker with unlimited views for at least 5 years; a rental must be started within 45 days and finished within 7 days of first playback. Afterwards, find the movie under your avatar → Purchases & Subscriptions → Purchases, signed in with the same account you used to pay. All movies are digital — no DVDs are shipped.

  1. 1

    Open the movie page

    Go to the page of the movie you want to watch on Gan Jing World.

  2. 2

    Choose Buy or Rent

    Click the Buy or Rent button in the lower-left corner of the movie page (for example "Buy $9.99"). If you buy the movie, you can watch it anytime with unlimited views throughout the digital locker period (at least 5 years from purchase); if you rent it, you must start watching within 45 days and finish within 7 days after the first playback.

  3. 3

    Complete the payment

    On the purchase page, enter your card information and billing address, then click Pay. Supported cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay.

  4. 4

    Watch your movie

    Sign in with the account you used to purchase or rent the movie, click your avatar in the upper-right corner, select Purchases & Subscriptions, open the Purchases tab, and click the movie to start watching.

Buy vs. Rent#

  • Buy: watch the full movie anytime, with unlimited views during the digital locker period (at least 5 years from purchase).
  • Rent: start watching within 45 days of the rental, and finish within 7 days after the first playback. Within the 7-day viewing period you can pause and resume anytime.
  • Alternatively, many movies are included with a Premium subscription, which also gives access to a wide range of other premium content. If you are only interested in a single title, renting may be the more suitable choice — consider both the price and your viewing needs.

How long do you keep your purchases?#

Purchased content is stored in a digital locker tied to your account. The locker period is at least 5 years from the date of purchase, and you can watch the content an unlimited number of times during it. After the 5-year locker period, content may become unavailable.

  • If rented content is removed or becomes unavailable during your rental period, you are entitled to a refund or a reasonable replacement.
  • If purchased content is removed or becomes unavailable during the first 5 years, you are entitled to a pro-rata refund or a reasonable replacement.
  • Pausing, stopping, or rewinding a video does not extend the viewing or locker period.

Finding purchased movies in the mobile app#

  • Open the GJW app and tap your profile icon in the upper-right corner.
  • Tap Manage Subscriptions.
  • Sign in again with the same email address or phone number you used when purchasing — otherwise the paid movie will not be visible.
  • Open the Purchased page; your purchased movies appear in the details.

Where purchases are supported#

Payments are currently supported in the following countries and regions:

  • Americas: United States, Canada.
  • Asia-Pacific: Taiwan, Australia, South Korea, Japan, Hong Kong, Vietnam.
  • Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Info

All movie purchases and rentals are digital. Gan Jing World does not ship physical DVDs.

Frequently Asked Questions

What is the difference between buying and renting a movie?+
If you buy a movie, you can watch it anytime with unlimited views throughout the digital locker period (at least 5 years from purchase). If you rent it, you must start watching within 45 days of the rental and finish it within 7 days after the first playback.
How long can I watch a movie I purchased?+
Purchased content is stored in a digital locker tied to your account for at least 5 years from the date of purchase, with unlimited views during that period. After the 5-year locker period, content may become unavailable. If purchased content is removed during the first 5 years, you are entitled to a pro-rata refund or a reasonable replacement.
Can I pause a rented movie and continue later?+
Yes. You can resume a rented movie anytime within the 7-day viewing period that starts when playback first began.
What payment methods can I use to buy or rent a movie?+
Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay are supported.
Will I receive a DVD after buying a movie?+
No. Gan Jing World does not offer physical DVDs — purchases are digital. After buying, watch the movie anytime from your avatar → Purchases & Subscriptions → Purchases.
How do I find my purchased movies in the mobile app?+
Open the GJW app, tap your profile icon in the upper-right corner, tap Manage Subscriptions, sign in with the same email address or phone number used at purchase, then open the Purchased page — your movies appear in the details.
I bought a movie but it is not in my Purchases. What should I do?+
Make sure you are signed in with the same account (email or phone number) used at the time of purchase — try any other email or phone number you may have used. If it still does not appear, contact Customer Service with your receipt email (titled "Your receipt from Ganjingworld Corporation #...") or the last 4 digits of the payment card and the payment date.
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