How to reset your password?
On the sign-in page, enter your account email and click "Continue", then click "Forgot password?" and "Send" to receive a verification code by email. Enter the code and set a new password. You can also update your password anytime from Settings & Privacy while signed in.
If you cannot log in or have forgotten your password, reset it from the sign-in page at https://www.ganjing.com/signin: enter your account email, click "Continue", click "Forgot password?", then click "Send" to receive a verification code. If the code doesn't arrive, check your Spam or Junk folders, or search "verification code" in All Mail. After entering the code, set a new password and keep it somewhere safe. While signed in, you can also change your password from Settings & Privacy.
- 1
Open the sign-in page
Go to https://www.ganjing.com/signin, enter your account email address, and click "Continue".
- 2
Choose "Forgot password?"
On the sign-in page, click "Forgot password?".
- 3
Request a verification code
Enter your account email address again and click "Send" to receive the verification code by email. If it doesn't arrive, check your Spam or Junk folders, or search "verification code" in your All Mail folder.
- 4
Set a new password
Enter the verification code, then set your new password and keep it somewhere safe. You can now sign in with your email address and the new password.
Update your password while signed in#
- Click your profile picture in the upper-right corner of the homepage, then select "Settings & Privacy".
- Enter your new password, then click "Get verification code".
- Enter the verification code and click "Save".
Keep your new password somewhere safe. If the problem persists, contact Customer Service through the feedback/help entry — screenshots or a screen recording along with your account email address will speed things up.