What payment methods are supported?
What checkout accepts#
- Credit and debit cards, entered in the payment form on the checkout page.
- An additional payment option, shown next to the card form on subscription checkout.
- All charges are made in US dollars, whatever country you are in — your bank may add its own conversion or foreign transaction fee.
What is not accepted#
- Mobile wallet payments are not offered on the website's checkout.
- Cards issued in mainland China are not supported and payments with them fail; there is currently no workaround.
- Purchases are unavailable outside the regions Gan Jing World sells in — checkout shows "this service is currently unavailable in your region" instead of a payment form.
Subscriptions started inside the iOS app are billed by Apple using the payment method on your Apple account, not by Gan Jing World's payment provider. Those are changed in Apple's own subscription settings. Purchases made inside the Android app are paid through Gan Jing World's payment provider like website purchases, so their card is updated with the steps below.
How to update or remove your payment method#
- 1
Open Purchases & Subscriptions
In a web browser, sign in to the account that holds the subscription. Click the Avatar icon in the upper-right corner and select "Purchases & Subscriptions" from the drop-down menu.
- 2
Go to Payments & Settings
Open the "Payments & Settings" tab. It shows a "Payment Methods" card with the note that your payment information is managed in the payment portal.
- 3
Open the billing portal
Click "Manage Payment Method". The billing portal opens, and that is where you add a new card, set which card is used, or remove a card you no longer want on file.
Billing details such as the billing address on a card are held by the payment provider, so they are edited in the same billing portal rather than in your Gan Jing World profile.
Manage payment methods and billing information from a full-screen web browser on a computer for the smoothest experience.