How to delete your account?
Click your avatar → "Settings & Privacy" → the Account tab → "Forget Me", choose a reason, click "Continue", and sign in again to confirm. Your account is then locked; you can recover it within 30 days by signing in and clicking "RECOVER MY ACCOUNT", after which your account and personal data are removed within 120 days. Cancel any active subscriptions before deleting.
You delete your account by submitting a "Forget Me" request from Settings & Privacy. Before you start, it is recommended to delete any videos you have uploaded, and to cancel any active subscriptions — the system reminds you to cancel them first so no further charges occur. Once the request is confirmed, your account is locked. You can still recover it within 30 days by signing in and clicking "RECOVER MY ACCOUNT"; after that window, your account and personal data are removed from the system within the next 120 days. In the iPhone app, the same request is under "Security & Privacy" → "Delete Account".
Before submitting the deletion request, delete any videos you have uploaded and cancel any active subscriptions — the system reminds you to cancel them first so no further charges occur.
- 1
Open Settings & Privacy
Sign in at www.ganjingworld.com, click your avatar in the top-right corner, and select "Settings & Privacy" from the dropdown menu.
- 2
Go to the Account tab
Open the Account tab to access options related to account management.
- 3
Select "Forget Me"
Click "Forget Me" to start the deletion request.
- 4
Choose a reason and confirm
In the Forget Me request window, select the reason for deleting your account and click "Continue". Then sign in to the account again to confirm the request — if you use a third-party login (such as Google or Apple), sign in again with that method.
- 5
Check the confirmation
You will see the confirmation message "Your Forget Me request is now completed." and your account is locked. You can recover the account within 30 days by signing in and clicking "RECOVER MY ACCOUNT"; otherwise, your account and personal data are removed from the system within the next 120 days.