Gan Jing World
Gan Jing World Guide
Subscriptions · How-to

How to change or upgrade your plan?

How-to
GJW+Subscriptions
  1. 1

    Sign in to your subscription account

    Log in at www.ganjingworld.com with the same email address (or phone number) and sign-in method you used when purchasing your current subscription.

  2. 2

    Open the individual plans page

    Go to https://www.ganjingworld.com/premium/gjwplus to see the individual plans. Your current plan is marked, and the plans you can move up to show a "Change plan" button.

  3. 3

    Click "Change plan" under the plan you want

    Choose the plan you want and click "Change plan". Pick the billing cycle carefully — changing between monthly and yearly on the same plan is a separate flow (see below).

  4. 4

    Confirm and verify

    Review what you pay today in the confirmation dialog and confirm. Then click your avatar, open "Purchases & Subscriptions", and check the "Subscriptions" tab — your plan should be listed under "Current Subscriptions".

Warning

Downgrading is not supported. To move to a lower-priced plan, cancel your current plan first, then subscribe to the plan you want after the current one expires.

Which plan gets you what#

  • GJW+ Basic — Premium GJW+ Movies & TV Shows, Vip exclusive programs, and Full Access to Gan Jing Kids.
  • GJW+ Gold (No Ads) — everything in GJW+ Basic plus AD-FREE. No Interruption.
  • Ad-Free — AD-FREE. No Interruption. only. It removes video ads across the platform but does not include the member-exclusive GJW+ or Gan Jing Kids content.

So if you are on Ad-Free and cannot play a members-only title, moving up to GJW+ Basic or GJW+ Gold (No Ads) is what unlocks it. See the plans page for current prices in your region.

Changing your billing cycle#

An active monthly plan card in Purchases & Subscriptions shows a "Switch to Yearly" button. What happens when you confirm it:

  • The change applies immediately.
  • You get a prorated credit for the unused portion of your current monthly plan.
  • You see one charge for the difference rather than two separate payments.

For any other billing-cycle change, cancel your current plan first and then subscribe to the new monthly or yearly plan.

Info

Plan changes are not possible within 24 hours of the start of your next billing cycle. If you see that message, wait for the new cycle to begin and try again.

Frequently Asked Questions

Can I downgrade my plan?+
No. The "Change plan" button only appears for a plan priced the same as or higher than your current one. To move to a cheaper plan, cancel your current plan and subscribe to the one you want after the current period expires.
Why is there no "Change plan" button on any plan?+
You are most likely already on GJW+ Gold (No Ads), the top individual plan, which has nothing to move up to. Business plans and plans granted outside the store also cannot be changed this way.
How do I switch from monthly to yearly?+
Open "Purchases & Subscriptions" and use the "Switch to Yearly" button on your active monthly plan card. The change applies immediately, with a prorated credit for the unused part of the current month. For other billing-cycle changes, cancel your current plan first and then subscribe to the monthly or yearly plan you want.
I tried to change plan and was told to try again later. Why?+
You cannot change your plan within 24 hours of the start of the next billing cycle. Wait until the new cycle has started and try again.
How do I check which plan I'm currently on?+
Sign in, click your avatar in the upper-right corner, select "Purchases & Subscriptions", and look under "Current Subscriptions" on the "Subscriptions" tab.
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