Subscriptions billed through Apple

Who bills your subscription#

• Subscriptions started inside the iOS app are billed by Apple through your Apple account (in-app purchase).
• Subscriptions started inside the Android app are billed like website purchases, by Gan Jing World's payment provider, and are managed on "Purchases & Subscriptions".
• Subscriptions purchased on the website — using the payment options shown at checkout — are billed by Gan Jing World's payment provider, not by Apple.
• Apple billing most commonly applies to channel memberships joined in the iOS app, and to GJW Premium plans purchased through Apple. The Paid Service Terms describe GJW Premium sign-up as happening in a web browser at GanJingWorld.com.

How to tell who is billing you#

• Apple-billed: the charge appears on your Apple account / App Store invoice (shown as APPLE.COM/BILL on card statements), and the subscription appears under Settings → [your name] → Subscriptions on iPhone/iPad.
• Billed by Gan Jing World (website or Android app): you received a receipt email titled "Your receipt from Ganjingworld Corporation #...", and the plan appears with full manage and cancel controls under Avatar → "Purchases & Subscriptions".
• On the Gan Jing World website, an Apple-billed plan still shows in "Purchases & Subscriptions" — but instead of a Cancel button it offers a "Manage" link, which opens Apple's own subscription help page.

Managing or canceling an Apple-billed subscription#

• iPhone or iPad: open the Settings app, tap your Apple ID at the top of the screen, tap Subscriptions, then select the Gan Jing World subscription to manage or cancel it. These are the same steps the Gan Jing World website shows in its own iOS Subscription Notice.
• Mac: open the App Store, click your name, go to Account Settings → Subscriptions → Manage.
• You must be signed in with the same Apple account that made the purchase. If you can't sign in to that Apple account, recover it via Apple's account recovery first — Gan Jing World cannot cancel an Apple-billed subscription for you.
• Apple's official help page: https://support.apple.com/HT202039

Refunds and billing issues#

Under the Paid Service Terms, when you transact with a third-party platform such as Apple's App Store, that platform charges your payment method and is responsible for managing any issues with your payment, including refunds.

Gan Jing World is not responsible or liable for errors made or delays by a payment processor, Apple's App Store, your bank, your credit card company, or any payment network.

• Refund requests for Apple-billed subscriptions go to Apple: reportaproblem.apple.com
• Refund requests for these charges cannot be handled by Gan Jing World Customer Service.