Why I don't like USA Made Bows

Shatterproof Archery
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Video Summary
AI GeneratedThe speaker discusses the founding philosophy of Shatterproof, focusing on eliminating the three primary pain points for customers: risk, cost, and lead time. By prioritizing customer care, operational efficiency, and sustainable growth, the company aims to provide high-quality bows while removing the typical barriers to purchase.
There were three things that bothered me. What if I bought a bow and didn't like it?
I didn't like that risk and so from the beginning of Shatterproof we made a commitment to take that
risk away by treating people the way we would want to be treated. We've realized that the best way
we've ever been treated is with love and the best love we've ever experienced is something we didn't
deserve. So we decided it doesn't matter if the customer deserves it or not, we're going to take
away that risk. It doesn't matter if they're the one who dry fired, they're the one who broke the
string or maybe they just don't even like the product. We're going to take away that risk.
The next thing we took care of was the cost. Now there's some things that we can't control
when it comes to cost but there are a few things that we can and the primary thing we can control
is how good are we at building our product? How good are our jigs? How good are our systems? How
good are our people? If we can get really good then we can reduce the cost on our end without
making a worse product. In fact, we make an even better product and so we took an entire month
just to answer this question. How good can we be at building our product? The final thing we
tackled was the lead time. Now you need a long lead time if you're tight on cash and so we made
a commitment to grow at the pace of wisdom. You also need a long lead time if you're behind on
work and again we made a commitment to grow slow. The final reason you need a long lead time is if
it just takes a really long time to build the product and so we took a long time working on
the systems so that the product wouldn't take a long time. Now there are three things that I love
about our boats. Number one, the cost. Number two, the lead time. And number three, the risk.
