She left the UK and US behind for a business in Ghana

In Ghana, you'd rather suffer if you want to do the right thing. People are depressed without realizing they are depressed. I would say, for me, it hasn't always been that I needed to travel in order to succeed. I used to look for a job in the UK and worked a great deal. I think I still have that picture with a hole in my shoe. Looking for a job in South London, I was like, ah, I'm tired. Life is hard. Don't make it harder than it needs to be by being too lazy. Moving to Ghana and starting a business is a dream I've been exploring for some time. And one of the best ways to learn is from people who have already taken the leap. In this video, I sit down with a hardworking Ghanaian woman who had the opportunity to settle in both the UK and the US. but chose to stay in Ghana and build her own aesthetic business. So, what does it really take to start and run a business in Ghana? Let's find out. What made you come back to Ghana? My name is Mickey, keep watching. Eunice, thank you very much for doing this for us. Nice to meet you. Hello, I'm Qwen, a large-scale language model developed by Alibaba Cloud. I'm here to assist you with answering questions, creating text such as stories, official documents, emails, scripts, and more, as well as performing logical reasoning, programming, and other tasks. If you have any questions or need help, feel free to let me know! I'm Eunice Osei-Puku and I'm a medical aesthetician. I specialize in treating acne and pigmentation in dark skin. My work specializes in acne. That's pretty much what I do. I have two branches in Ghana, in Accra and Kumasi, which I manage. I'd like to hear about your journey. But first, I would like to ask what your relationship is with the Western world? Have you lived there? Have you studied there? Do you go there often? Yes, I have lived and studied. I've also taken a few courses there. Where exactly? In the US and in the UK. Also, during my university days, I was on vacation. I was working. That's what they call it. Working holiday I used to do that. Coming in and out during that time as well. I was also on a working holiday visa. But I decided to stay. What made you come back to Ghana? You know how a working holiday is. You need to apply for a different visa category. It's not like you're getting married or anything like that. I was like, okay, let me just come back. So I came back. Once I returned, I fulfilled my service and began working at Fidelity Bank. As a salesperson. That is what gave me the sales spirit. Even before that, my mom had a bridal shop. I was there running the bridal shop. That took me straight into makeup. Because once clients come in, they are like, I want someone to do my makeup. So I realized, I have to train as a makeup artist. So that I can leverage that aspect of the business. So I started as a makeup artist. Then gradually, I got into skincare. And then, Pretty Iris. This amazing business. Can you walk me through How did the journey begin, and how did Pretty Iris come into existence? Pretty Iris has always been my nickname at school. So in Ebre girls, that's my nickname. And how it came about was, The iris is part of the eye. That controls the amount of light entering the eye. So when there's light outside, it gets dark. Then after a while, eventually, You are able to see in the dark. That is the work of the iris. So I said to myself, if you have a good iris, You have a better way of looking at things. So with all the imperfections, on my makeup journey, So people feel, oh, I have dark spots. So I don't feel beautiful. I can use a concealer. I can use a foundation to make you feel beautiful. And I realized clients were like, Oh, I have some acne on my face. 的情境中，这句话的翻译应为： And you realize, as a makeup artist You can't really edit pictures. That would be the work of giving the photographer Too much work. So I was like, okay, If there's a way I can make people feel beautiful by correcting their skin. That's how it comes about Skincare came into being. So basically you decided to go to the source of the problem and not to hide it. Exactly. That's really good. What's the word? They say Happiness does not motivate you, But purpose is what motivates you. That's indeed a very good reason to start a business like that. How has the journey been? Like starting a business in Ghana? Ghana is a country. where you would rather suffer If you want to do the right thing. So I am Almost a perfectionist. For me, I want everything to be On point. It gives me that purpose. Okay, you're done with this. Why go to the next level? So you need to get your business registered. and when you are doing the right thing, You are going to be the one Who actually suffers. So that is Ghana. So it brings me back to when I was trying to register this facility as a healthcare facility because correcting the skin entails sometimes medical Since I am a medical aesthetician. And the process It took me over a year. just to register this facility as a health oriented facility where I can Offer some treatments like PRP and other similar things. So I know There are many people who are not registered. But do it anyway. And they are okay. But since I decided to go the right way, You have a lot of issues with people at the office trying to delay But I've got some good people. who helped me through Why is it like that? You would think that basically we have some apartment that we rented out Right? Even getting the electricity meter It was difficult. Why is it like that? I think it's the system. There are people who are gatekeepers. in government offices who try to If you don't go through me There's no way you're going to Got it. So it's the system. that has created In that way. This is really terrible for me to say. So is it always It is advisable to go behind the door. and play the game or do you think you stick to Doing it the right way? You need to actually stick to it doing the right thing because in the long run, once there is a problem, you would be on the losing side. Everything is hard. So choose your heart And do it the right way. So starting the business How is it going? What would you say? Is it going well? Yes, it is. I know where I came from. operating in my Mom's store. I remember I used to have a bowl with lipsticks in there like 10 or 20 lipsticks and I used to sell two having my own aesthetic place Yes, it has been good. with many challenges. I am looking at what you have done and it looks Really good. I came. to speak to you because I always envy somebody who has been able to start their own business because we all hold degrees and whenever you hold a degree, sometimes It stifles your ability. to start a business How Were you able to break that mold? I would say that For business, it has always been in my family. My mom is a businesswoman. woman It is something that has has always been There. Even though I have a BSc in mathematics and statistics, it didn't Stop me. I just realized that is what I have to do because maybe I saw my mom. selling, opening a bridal shop I think what really What pushed me to it was working. at Fidelity Bank. We had to source accounts for people to open their accounts. I was like, if I am able to let people put their money into accounts operate their accounts I think I'll be able to convince people to buy my products. To sell anything. From someone who was doing math and statistics and then diverting into an industry like that, I think you have a tip or two for any graduate who is in Ghana Right now, saying that I don't have a job. What would you say to them? I studied psychology. Look at me. I am saying there is no psychology Whatever in Ghana to employ me. I don't have a job. I am crying. What would you tell me? There is. There is a psychological phenomenon in Ghana. A lot of people are going through mental issues. I got to a moment in my life when I realized A lot of people need someone to talk to. Not their friends. Because I feel their friends know them issues. So they have need someone who is not in their circles but willing to listen to them. I realized that if you are going through an issue, whether It's personal or work. There is no one to talk to. People are depressed. without realizing They are depressed. I found out when you meet people on the on the street and they are talking to themselves, They don't realize they are. It is up to you to think outside the box A little bit. Think about how I can Do this? There is always a place where you can apply I used to say, oh, I am a statistician I can apply. But it made me want to Stick to routines. It made me want to stick to If I don't get the problem Solved, I am not progressing to the next level. It would always make me think about different ways to improve Whatever the problem is. It could be decorating my room I don't know if you see this place. I am always Changing the decoration and everything. That is me. In effect, you will be good at finding a problem and finding a solution while monetizing it. That is what people need to learn. With my clients, I even tell them I take your skin Problems with my dreams because I am dreaming How can I assist this client? Go through this issue. Perhaps this person is allergic to this. What other product can I introduce into her routine that is going to help her skin to the next level. I am always troubleshooting and thinking about the best way on how to improve my client's skin Let's go into the Topic of Jakpa. Why is it that We cannot find Ghanaian words. For it? Why are we now using Nigerian words? We're siblings, aren't we? We are, but let's Find our own. Now, everyone wants to leave the country before they think they will get a chance. To be honest, I was like that. I did. Straight from university, I submitted my dissertation the moment my supervisor You said you're good. That was it. I didn't even do it. my service when I left. But now I am Learning a lot of things. I find it difficult to Look at someone who has never traveled before and say stay put, It's good in Ghana. I am new. graduated. I am sitting in front of you. I am having this idea for paying someone £10,000 to carry out a COS for me so that I go to America, United States UK, anywhere. What would you What? I would say for me It hasn't always been I need to travel before I I can make it. I saw it. as How do I put it? I saw it as access If you can access something, It gives you a little A bit of both worlds. It's so difficult to explain to someone who has never experienced working in a different environment. It's like marriage. You can't really Tell people about your experience. They will never believe. You. The only way They find out the hard way. It doesn't really go on well or does it go on well but they have instances when they think if maybe I had been prepared, Everyone's experience is different. For someone who thinks I can only manage it when I'm traveling, I think that's what they need to do to only find out whether it's Worth it or not. Advice is relative What would be your blueprint? For me, I just make do with whatever is in front of me. of me. Whether I travel or I don't, I'm fine. I know Ghana is Hard. Ghana is hard because you need to Navigate yourself through government changes, dollar rates, shipping rates. It's hard, but as I said, Everything is hard, so choose. your heart because I used to Look for a job in the UK worked a lot. I think I still have that picture with a hole in my shoe trying to look for a job in South London. I was like, I'm tired. There's no way. You can explain that to anyone. They will never understand. Once your job comes in, You have all the taxes. There are good parts. and bad parts. If someone thinks That is what I need to do it for myself, You can't stop them. You just have to Let them experience it for themselves. I always say that We all have a point. in our lives. I am determined to come back because I've experienced the other side And I know. Imagine if someone had done it I advised you against it from the beginning. We return to starting a business In Ghana, I want to start a business in Ghana. But there's one thing that always comes to mind. People will steal from you. How do you Cut that out and how do you set up systems capable of combating What? For those who steal from you, You can include some measures, but I don't think it's that. bulletproof The most important thing is You should be involved in the business. because For us SMEs, there is no definite structure unless of course you are that perfectionist type of person. You want to Put everything on paper. I know All the products here are on my system. Someone can still steal from you, but at least There's some monitoring. Let's put the stealing Anyway. How to manage the people you are working with is a completely different issue. In their minds, This is for an individual and the individual is always in the office with that individual I am comparing it to fidelity. The CEO is not in the office with you. There are structures. You respect that structure. You respect your boss. You know that when it's time for appraisal and you are not kissing your boss's boots or doing anything like that, You would be dismissed. or something SMEs are here with you all the time. In their minds, It's completely different. system in their minds. They don't assign value. to it. You are doing something that is worth supporting Even if you are not going to support, Since you're there, do what is expected of you. You end up getting workers leaving without saying a word Even if they say anything, It's on that day. Imagine you are in hospital or are you in a meeting with someone else Your office will not be open. You can imagine. There's no structure. They can just get up. and leave without telling you. For me, while working in the corporate world, There's no way you're getting up and packing your bags. and say, I'm not coming to work. Even when you don't give your one month's notice before you leave, You're supposed to pay even that your salary back to them The question is, now we know The problem, how do we solve it? I'm thinking When I start a business in Ghana, I think you've Well done. You have a branch. In Accra. You are not always in Accra. How will I be able to do it? to start a brand and Scale it up like Richard. Branson has done and not be In all the branches? How are we doing? Are we going to do that? Will we be able to do that? It's going to be difficult. Yes, because of the system in Ghana. I always say SMEs Hire more than the government. If the government wants to help Ghana, they need to be equipped SMEs, individual businesses to the point where, not just with money, I feel human resources It is very important. It's number one. People think when you have your own business, you need a loan to start I always say you need the human resource. That is Number one. If you have your team with you Who is helping you, you move. further away and you might not even need Any capital from anybody. For me, I never started. with any big money. I began with my loyalty salary, which was like 300 Ghana cedis. I'm not even Talking about the financial aspect. Having a good team to be able to... That is the best. Because once you are able to delegate and you're on board... How are you able to delegate so that the people Are they not stealing in Accra? Okay, for stealing I mean, not just stealing. Not running it down. It depends on the type of business. For my type of business, It's unique. The products are unique to me. For some of them, I'm the The only one who sells them in Ghana. So, if There's someone who is selling, who has some in Ghana, the person who bought it from me. Or the person Bought it when they traveled to the U.S. So, it's different if it's jollof rice. People can steal it and nobody will know How they got it. So, it depends. How would you know if somebody is Taking some of your product and selling it somewhere on the side And isn't it coming into your book? Or do you have systems? Oh yeah, we check. We always check. Yes, I know the number. of each item at the moment So, it's all about setting a system. Yes, setting a system and you being in charge of overseeing Everything. It's not like, oh, checking the system. No one got that. You have to Be precise, check everything. and routine inspections. Yes. Okay, before we get to acne, I want you to educate me about acne. Okay. So, is there a way or as an entrepreneur, have you Thought of a succession plan? How will this continue after you? Oh, I'm thinking about how every a businessperson in Gala is going to Answer this. It all comes down to succession That's difficult. one I think we all just go with the flow and if one of Your kids are happy. So, I'm asking this question because every successful entrepreneur They are sending their children abroad. instead of training them to take over their business. Now, it's not a guarantee that all your children will be interested in what you do. So, I'm just asking someone who's been there and done it if they've considered that. I have but the thing is, you can always train your children to love things In a particular way. I know It's not all of them that will go through that. route but As I said, My mom was in the business, but It's always the mentality of us that we need to change. We always think, oh, but if you are able to bring them on board at a younger stage, when they grow up, as the Bible says, they are not going to depart from it. Therefore, the best way is you don't have to wait till Your kids don't have any. an idea about what you do to put them to it. As they are very Young, you can be teaching them. I have a sister who is a caterer. and she is now teaching her Kids, oh, go and bring me this. They will know the rolling pin. They know what to do. They are even boys. Okay. So, once you're able to do that, at least, I had to just Watch my mom sewing And I can sew. Just by watching. She didn't teach me. because she's a seamstress. I was just Watching her how to set a machine. No one taught me, but I can do it. I always say, before we get to it, but I have another One. So, if you anything about the the mentality of Ghanaian youth, what would be The one thing? Life is hard. Don't make it harder. It for yourself by being too lazy because it's hard Already, even when you are hardworking. And you also need to work smart In addition. So, If you complicate your life, I think it's also the mindset Of, I remember in school, in UCC, I never thought about what I would become. After school. Everyone kept saying, "I want to work in the bank." But that's what we knew. That's what we knew. Okay. So, we always think, oh, those who work In the bank are the most highly paid people. which is not always the case. Because even if everyone works, There's security, there are cooks. in the bank who bring their lunch. So, it depends on your expertise. and how well you will be compensated. So, if working at the bank is Your calling, do it. And People think, oh, things will be handed over over to them. A lot of people in the University, think, you go to school, You will be triumphant. 6,000 seats. Because I have been able to attend university. But I think one thing I always say is in Ghana, nobody's salary is attached to their Work. So, like, everyone's hiding. their salary. But if kids really know how much their parents are taking like in the UK, you know, if you work at Burger King You know you're making about 13 pounds an hour. And your children can't even Google it. So, why would you think your mother is going to afford like a 298,000-pound car What is their salary range? So, in their minds, everyone is assuming. So, you hear salaries of teachers, like, Are you sure? That's how it is. Because I think they're taking around 10,000 seats, which is not always the case. So, I think we should be more open. And Once you are in school, we have to Also teach them What's happening outside? world In their minds, so when you say you pay someone 2,000 seats to come and assist you with content, They will be like, How much do you think your mother is taking for being a teacher For 45 years? Or 30 years? She's taking way less than comparing it according to her experience So, we should be Open in whatever is in front of you, whatever it may be. Whether you are the secretary, You are the laundry. Person, do your best. I do it myself. We use one number. The thing about skincare, because it is not a Quick fix. If you come to me, you would have at least four to six months to actually correct your skin. Which, within the four to six In months, you are going to have a treatment. Once a month. So, it's not something that you'd have to be going and coming in every time. So, we schedule your appointments. So, for here, Everything is scheduled. We know when someone is coming in. I know I had You today, so I had to block the time from 12. Because I had a virtual consultation before you came in So, everything is scheduled. So, it helps me to appoint. But that was difficult for me at the beginning, because they are not Privy to that. They'll just say, oh, Can't I just walk in? But I realize, if it happens Like that, people are going to waste your time. You have to sit and wait for people. to come in. And even when they I've booked, you call them, oh, Kindly, I am trying to remind you that You have an appointment. Oh, sir! So, I decided I want to make it a booked session. A scheduled appointment. So, when Someone is coming in, we know. We don't get many walk-ins. Since she's brought that up, what do you think about it? Customer service in Ghana? I think customers and clients are pushing us to do better. But I also feel that customers and clients Forget that. They also have a responsibility. It's your responsibility. To get informed. So, they are attached to the Old ways. At first, I used to use Word documents to post up My price list. But I realized that once I take a screenshot and I have an upgrade at school or something and I've added something to my treatment and I want to Upgrade the pricing; I need to go back. and change, which is a lengthy process. And word of mouth is not enough. I want you to book with a payment in place, which will separate the serious ones from the serious ones. So, I created a website. But because Ghanaians are not comfortable with that type of system, you send them a website, and it will say, Ah, There are more things; can't you just mention them? I have about 50 different price lists. Like, How is it possible to keep all those in? Memory? It's not possible. So, there's a website where you can go 24x7, refer all the information is there. So, once you If there's something you don't understand, you can always get back to me. in a text or in a call But because they are not comfortable with that and they are not ready to learn as well So, I lose clients just because of that. And I'm okay. I always say I'm okay. because if you are treating your skin, it's comprehensive something. I'll give you steps to follow. So, imagine You can't just go on the website, Check the price list and... So, this is how you test their commitment. Okay. So, I'm going to start a business, right? And I've come to you and I say, I think I'm Going to use... The customer is always right. What would you say? As I said, customers are pushing businesses to do better by responding, by not making excuses because The excuses don't matter. No one wants to hear excuses. Imagine you called me and I was like, Oh, by that time, I would have given birth. So, I'm not... Like, what would you think? And perception is Very important. Like, Hey, You are here. The next the next time you're here in Ghana again, We'll be like this. So, you have To take the opportunity. So, the The customer is always right in the matter. of my choice. I can decide I don't want to deal with pretty Iris because Nenoma is too long. And someone will also decide, Oh, she's professional. So, it's up to the client. And I always say, I've been in insurance. I always say, I like clients with lower risk Because when it is against your skin, say, one takes Care. Clients in the long run, in the long run They will be texting you at 3 a.m. 4 a.m. The clients, at the beginning, They will also call websites. They will be ready to treat your skin. Because you might even need Six months to a year. How can you sort it out? So, from what you're saying, Can you educate me about acne? When I called you First I thought you were a spa, so I said, Oh, okay. I've never had a massage. for a long time. It's a spa, but it's a corrective Spa. Corrective skincare spa. Okay. So, we have types. We have the luxury and the zen spa, which is relaxation, wellness It's like going to the hospital and saying, Oh, I'm coming for a routine check. So, it's either the doctor Doesn't find anything and says, oh, you're good to go. So, with that, you don't go ahead to do any treatment. But when You go to the hospital and say, oh, doctor, I can't eat. or my head. So, that's when the doctor is going to go in for investigative and treatment mood So, this is a correction We are correcting acne. So, when acne is a skin care condition, that happens when there is excessive production of oils. It mixes together due to the excessive production of dead skin cells. So, those two things. So, you realize the people, most people who experience acne have excessively oily skin. So, when it mixes up with the dead skin, those two things acne-friendly atmosphere causing bacteria. So, we We are dealing with a lot of things. So, that is basically it. So, when You said acne, I was like, oh, My wife sometimes struggles with pimples. What is the difference between? So, let's say, in in simple terms, acne is the The mother and the pimple are the child. So, the pimple, We have different types of pimples. We have inflamed pimples. We have non-inflamed pimples. All of them come together. When we have those pimples, that are very Painful to touch. So, all those ones come together under the acne umbrella So, I have acne. And I've seen some pretty irises. What am I expecting? to get from your service or What will be the process? So, we always have the three mandatory steps in order to achieve your desired results from the U.S. So, the first Step is always the consultation. And the consultation is going on to help us get informed on the best way to treat your skin and to have the best results. As I said, we have Types of acne. We have grades of acne. So, all that will inform us on the best treatment option. That is the step One. Step two is Set your kit, your skincare products And if you want to successfully treat your skin, you need two additional things to the consultation, which is your skincare products, which is 80% of your transformation and your treatments. Thank you. So, it's like food and water. You can't live on Earth thinking, Oh, I need to eat without drinking. Water. How is the food going to be digested? So, you need both treatments. and products. So, step three is when You're going to use the treatments. depending on the grade and the type of your acne and recommend those treatments to actually work together in addition with the products to help Fix your skin. So, those three steps. What are some of the surprises? or some misconceptions When do people start dealing with you? What are some of their "aha" moments? Dealing with their acne? Yeah. People come and they think, oh, maybe you'll give me an injection, and that will be it. Okay. Some of the aha moments people think are treating acne is a quick fix. And that one treatment is going to Clear all the acne. But what people don't know is, what people fail to realize is, the acne you are seeing, one pimple you are seeing on your face took about 90 to 180 days to actually come to the surface of your skin. So, there is more conjection beneath the skin than we think. And you know it when you look in the mirror and you feel, oh, the pimples are just five. But when you touch your skin, you feel You can feel that grittiness. Yes. So, that is one. Aha moment. They think, oh, so, You know what I mean. Yes. And The second catch is, once you start treating your skin, The acne gets worse. Because there are many micro tiny pimples beneath the skin. And by you treating it those pimples that were supposed to come out next four months, five months will start appearing now because You are using the right products to activate the skin. So, that is one aha moment. People get like, Why did I come with 10? And I'm ending up with 100? So, that's A little bit. But it always goes down. if you carry it. Oh, it does. That is, once you Lift it. I always tell people, you're lifting. the skin. So, by exfoliating, by doing your treatments, you are lifting the skin. So, once you start lifting the skin, whatever lies beneath Your skin is going to break out. And that is one thing we always Advise them during the consultation So, we let people know what to expect. But the thing is, telling someone what to expect differs from when they are actually experiencing it. So, treating someone is not just about the physical aspect. It goes to their psychology as well. So, why should I come to Pretty Iris? Because I'm the best. When it comes to treating acne, pigmentation on darker skin and the Best, I know the best way to help you achieve healthy and beautiful skin with no acne or pigmentation. For example, we have helped hundreds of people if not thousands, help improve their skin, Boost their confidence. And our testimonials on Google Says it all. Before and after says it all. So, you'd love it. And we will give you the best the best skin you've ever had wanted to achieve So, while we were talking, you said something that whenever you upgrade yourself, You go to your price list and you upgrade it. Also. What do you mean by upgrading? yourself? Skin is dynamic. Skin issues are dynamic and extremely challenging. So, sometimes you meet a client whose skin gives me sleepless nights. As I said, I think about how I give my clients the best results They've always wanted. So, that helps me to Travel out, learn more in different ways different treatments on how to improve your client's skin in the shortest time possible possible time. So, it helps me to add more treatments and the best treatments. At first, I wasn't offering. PRP treatments for the skin. But that treatment is a game changer. What is PRP? So, PRP is a platelet 这话不完整，无法翻译。请提供完整的句子或段落。 So, what happens is We draw your blood, then we separate the red blood cells with the plasma. We separate using a centrifuge and we use it back on your skin to assist in the treatment. To help your skin renew itself because the platelet has growth factors That will help renew your skin faster. That sounds like a big deal. So, you learn all these things Yes, plus a host of other treatments. So, I'm always learning, always revising the treatments. So, let's say You receive a treatment from Pretty Iris today. In the next six months, that treatment would have been upgraded to an advanced way that will help you to gain more from your treatment and to help you with the shortest possible time. That is also Very important because I know It's not a quick fix, but OB-GYN is skin content. So, you always have updates, finding ways to make it Faster and quicker. Yes, learning, learning To unlearn, while learning all the time. Taking up courses, different courses, virtually Going out there, traveling out there to go learn the best treatments that would Help my clients. So, this is our main treatment room. This is where all the magic takes place. So, with all our back bar we use in our treatments. So, these are the signature products we use in our treatments to help our clients achieve the right results for their skin. This is a laser device. Okay. So, it helps. to control hair growth. So, we have some people with excessive hair growth, especially for the women going through PCOS or if someone wants to control how their skin, sorry, how their hair grows Because this is going to destroy the hair follicles. So, let's Say if you shave, supposed to shave it every single day, This would help promote your hair growth and make it longer. for about two months Okay. So, it doesn't Grow frequently. That's some heavy stuff. So, do you import all These? Yes, yes. I basically Buy all my products from the U.S. As I said, I Have the access, so. Okay. Yeah. So, this is actually My back bar. These are some of the products. I use for my treatments These are signature treatments. So, you actually wouldn't be able to buy them if you are not A skincare specialist. Okay. Oh, all right. Yeah. One thing I Also advise on business that you have to Focus on one thing and do things that are related to that one thing in order to be the best in that field. Because if you keep being all over the place, trying to do everything else You can't. I mean, There's something they say that... Multiple streams of income? No. They say you end up getting Nothing if you decide to chase everything. Exactly. So, this is another treatment room? Yes. This is another treatment room. Is that waxing? Yes. So, this is also for Hair growth. Hair growth. Okay. Yes. I've never seen one before. So, is it warm? Yes. So, You warm it up. You apply It. The wax will melt. You apply it on where the hair is Then you can just rip it. Oh, okay. To help control... So, that's another... So, that's the extra treatment room. So, once I have a treatment here, my assistants can also work on someone else Here. One thing I realized is like, first impression 100%. Ouch! Thank you. Why is the first impression so important? Important? So important. Because it's difficult to change someone's perception about you Especially when you know that it isn't Actually you. The true representation of you. If It was, then that's fine. Because you can't go chasing after people and say, Oh, that wasn't me. You called me off on a bad day. So, You need to always be on target. First impressions. I've seen Some products over here. Can you walk me through them? A couple of them? Yes. So, All these products are professional skincare products that are sold only to a professional So, if you are not a skincare specialist, It will not actually be sold to you. Okay. So, with These brands, I am a retailer for these brands. So, starting with Montabo Skincare in the United States. So, all our The products are from the United States. These are acne-clearing products. So, For Montabo, I am the main. distributor here in Ghana. So, if you Find Montabo anywhere else in Ghana, the person bought it from me. Or the person Traveled and bought it. Yes. And with Glymed Plus, I am also registered with them in order to be able to sell their products retail. And what do they do? These are all acne skincare products. Okay. So, some They are night routines. Yes. So, I would always draft and recommend the client's product application routine depending on their skin concerns. So, sometimes you could pick and choose products from different places because you are going to do different things on the client's skin. Yes. I have also seen A lot of certificates over here. Oh, yes. Can you speak? me through a couple? Okay. So, these are my recent trainings because some of them, once I bring in the recent ones, I take the old ones because I don't Have enough space. Yes. So, these are some of them. These are some of them. And first and foremost, this, the first One is from Ghana. NVTI. Okay. So, I am also accredited to also Teach. Ah. Yes. So, and with my first training with American Skin and Body Care Academy with my London school which is Revival Academy. So, I have a host of others. Alright. So, what's the story behind that picture? with the lady? Oh, yes. That is Passage. That is Lydia. Sefati. Okay. That is one of my First LED Training on the skin. And she, I used to use her products. at the beginning and She is a great teacher. and a great mentor as Well. So, that Is it? Okay. If someone is watching and they need your services, How do they get in touch with you? Oh, the best way is to connect with us on our website www.prettyiris.com which you can Have access to our WhatsApp, get to ours Instagram, head over to our YouTube and All those ways. Very simple. www.prettyiris.com One thing I would like to say is thank you. To all of you our fans our clients. Clients, number One. We love them and they love us. by referring us to other people Talking about us And thank you so much Roxanne for connecting us. I know She's my number one fan. She loves I love her too. And also, if you are watching this video and Do you have any issues with your skin? with regard to acne dark spots stretch marks Pretty Iris is the way to go. Once you are in Ghana, once you are in Kumasi, once you are in Accra You are our number one. halt corrections skincare spa. You need us And we also need you too. Just connect with us and we are always here to help you achieve the most amazing, the most the healthiest skin you've always wanted to achieve Finally, for people living in the diaspora, Ghanaians, or anyone living in the West and having the appetite to move to Africa or Ghana Do you have any message? For them? Come experience Ghana. The best way to Know how to go about us is to experience us. So if you want to move here, Just come on holiday. Get to know the system, and that's the best. how you can learn and adapt and know how to set up your business if you also want to do that. Eunice, thank you very much. For doing this. Thank you so much for having me. It's been nice meeting you.