Shielding success: Tech, talent and specialisation at Shielded Insurance Brokers

Insurance Business TV speaks with Joshua "Josh" Scutts and Douglas "Doug" Strong from Shielded Insurance Brokers, ranked the #1 brokerage in our 2025 Top Insurance Brokerages and Fastest Growing Brokerages list across Australia and New Zealand. We cover how they build SME expertise, use proprietary tech to speed up workflows without losing personal service, scale growth while protecting quality, and develop new brokers through hiring for attitude, training, and mentorship. Subscribe for more interviews and rankings insights.