Why Homeowners Are Ditching Big Heat Pump Brands!

Starts in HVAC guy podcast. No sponsors at this time so I'm not going to mention who has made this possible. Just you, the viewers. Let me get comments up so I can see what's going on. Today I'm going to be talking about a particular problem I have had with these high dollar inverter systems being sold all across the country. People are paying a fortune for For inverter heat pumps. And, um... Half the time I feel like it's a waste of money. I do feel like it's a waste of money. The truth is I have never sold an inverter heat pump that needs heat strips. To me, I think it's Yes, it is. absolutely bizarre that something that may cost a customer $18,000, $20,000 or more still is going to pull 40 to 60 amps at night when it gets cold or when it goes through defrost. That makes absolutely no sense to me. All the money and effort into these high quality, high tech parts to save on efficiency and still is going to use heat strips, which are up to six times less efficient than the heat pump to produce heat. That to me is horrible. So what I want to talk about is what I want to talk about is the the technology of hot gas. Hot gas in injection. This technology has been around for a long time. It has been around for 24, 25 years, something like this. I mean, I don't think I've ever worked on a heat pump mini split that has needed heat strips ever. And so the technology has been around for a long, long time. So let me explain for a second. What hot gas injection is. Hot gas injection on a heat pump is when you take a moderate temperature, like room temperature gas, sourced from somewhere in the system. There are different ways to do this. And you inject it into the suction. the true suction on a heat pump when it's running in heat during cold temperatures because outside that coal is the evaporator and the suction coming back is very very cold so what we do is we inject a moderate temperature or hot gas into that suction to increase the temperature and increase the output of the hot gas which goes to the indoor coil at that point it is the condenser so um That technology has been around for a long, long time. There have been some big name brand companies that have been coming out with these communicating systems and inverter systems now for a long time. And I have always felt like it was a waste of high tech engineering if you still have to use heat strips when this technology is available. The technology's been available, for example, long before inverter heat compressors became common in air conditioners. Like I said, 24, about 25 years now, it's been out and being used. So I have seen this on many splits that have two compressors. I've seen it on many splits that use two-stage compressors. And now we're doing inverters. The inverter technology on the main splits has been around for a long time. But when it came out for residential air conditioning, the combination of the hot gas injection and inverter technology to me was like meant to be together because it allows for producing high temperatures at really low temperatures outside. And... The industry for a large part, at least here in the United States, has been Ignoring it, like, I don't know, like I said, I've refused to sell an inverter system that did not have this hot gas injection. And that is one of the reasons I left the supplier that's been supplying most of my equipment all the time, because they cannot and still cannot supply a heat pump that does not need heat strips. And to me with the technology that's out there and is becoming readily available for everybody, to me that just seems ridiculous. Yes, you can offer like a regular 14-seater heat pump that needs heat strips, but if you're going to be offering a high-tech system that uses inverter technology, it's already going to cost the customer half a fortune. Why would you install one that still needs heat strips when there's a better option? It don't make any sense. It don't make any sense to me. It never has. And I just, I've never jumped on that train to sell an inverter system that needs heat strips. In fact, I had one given to me by another company to do a video that is on my house and it needs heat strips. I don't like it. It doesn't make any sense. It's no more efficient than the air, the like 12 sear or 13 sear that I had on it before. I mean, during the winter, It just makes no sense because when it gets cold, it's still going to crank up 40 amps up in the attic. So let me bring up some of the comments. Carrier is making 115-volt air handlers with high heat pump units that don't require strips. That's good. I understand that Carrier may be using another company for their high-efficiency heat pumps, the side discharge, that does have this hot gas injection. And that's kind of the route to go for most people is it seems like the manufacturers here in the United States either can't, I just don't believe that they can't figure out how to do it. I think it may not be economical for them to produce this equipment in the United States or Mexico or at least nearby. So they are partnering with other groups. The manufacturer that I left. Actually, just bought Fujitsu. So I think maybe eventually, I've been in business and working with them for 15 years, maybe eventually they will start offering a heat pump that doesn't need heat strips. And to me, not having that after all this time just makes no sense, especially when the competition across the board is going in that direction. And the reason it's such a big deal for me is because Georgia is a heat pump state. Georgia, when I say that, I mean, yes, you can have gas heat, but you've got to have gas supplied to the house. But if you don't have gas supplied to the house, electric heat cannot be the primary source of heat. Therefore, it's code to install a heat pump. So. Basically, everybody who is not in city limits, most everybody not in city limits has a heat pump. So if you can have a heat pump that draws much less energy during the winter, I'm all for it. And here in Georgia, it's becoming a little bit of a problem. And I'll discuss this in a little bit of detail. Our government, our state government, is subsidizing these data centers and bringing them to Georgia. And they use an incredible amount of electricity and power, and it's causing our electric bills to go up. And at a recent meeting, well, it was a class, I was speaking to one of the tech supervisors for a particular company, and I was mentioning, why are you still producing these inverter heat pumps, these really high dollars, 16, maybe 18 series systems that still need heat strips? And no kidding, what this person told me is that homeowners don't really care about that. And that, to me, was a WTF moment. Are you kidding me? It's like people have to make a budget just to go to the gas station, and you're telling me they don't care about their electric bill? To me, I mean, that was a disconnect that makes no sense, no sense whatsoever. However, and I don't know if that's just the mentality industry-wide. You know, we don't need this hot gas injection because people don't really care. Yeah, they do care. I mean, when I sell these inverter systems that don't need heat pumps, that is the key selling point. That they don't need heat strips and that it doesn't pull a 5-ton, doesn't start pulling 60 additional amps in the middle of winter. It's a disconnect. How do you connect? I don't know. Y'all tell me, do y'all think the same way? Are they, are they, have they... Have they missed the boat? I mean to me it kind of it just kind of feels like they have and they're just slowly getting on board. Basically since I've been in business um 15 years now I've been begging for a um inverter style system maybe side discharge doesn't have to be that doesn't need heat strips like the mini splits and they are finally starting to come out finally. The first one that I installed, I installed on my old house and that was a Griflex. There are a few little problems with that one because it doesn't, it's not fully communicating. It uses 24 volts. It has a couple of limitations because of that, but it does not need heat strips. And that one to me introduced this mini split technology that when it goes through defrost, it just shuts off the blower. That little thing, that little bit of technology would help the company that I just left because they do have a mini split style, almost like lookalike system that can give full capacity down to 20 degrees. Now down here, it gets below 20 degrees and I'm just a couple hours away from Tallahassee. So if they could just turn off the blower. During defrost, for like people in Florida maybe, that might work. But for the rest of the country, we need the hot gas injection. Okay, this right here, I save as much money as possible all the time, trying to. But that goes to my point that this tech person for this company was trying to tell me that homeowners don't care about the fact that their systems need heat strips. I mean, yeah, if you live like maybe. North of Michigan, I don't know, you might need heat strips once in a while with these new heat pumps. I mean, they get, they're producing 95 degree air down to like negative four degrees outside. I mean, or even lower. I mean, to me, that is just incredible. So I know there's a lot of, there's pushback against the industry trying to go towards heat pumps. But if you're going to install a high efficiency heat pump, why not do one that actually lowers the person's electric bill? That's all I'm saying. I mean, I'm not trying to take anybody's gas stove away or anything like that. I'm just saying that if you're going to offer something that's going to cost a customer $10,000 to $20,000, if you can take away the fact that it needs heat strips, that is proof positive immediately in the winter, it's going to lower their electric bill. I guess some manufacturers don't see it that way. And yes, they're losing business because of it. They lost business through my business because I wouldn't offer the product. And now the high efficiency systems that I am offering don't need heat strips and it's not their product. So yes, they're losing business because they're not adopting this technology or they're very, very slow to do so. And let me put that here back up. So that you know what I'm talking about if when I say the hot gas injection I've often referred to it as on reheat because you're reheating the suction line when it's really cold outside. I know it's starting to warm up for everybody and we're not really thinking about it right now but come winter that makes a difference. It makes a huge difference in the customer's electric bill. So that to me is is really important. All right let's see what Jeff has to say, I'm just a homeowner who enjoys DIY projects. I very much enjoy watching you work. Thank you. I appreciate it, Jeff. I kind of enjoy my job. I enjoy going out and working. One of the good parts about being a service tech is you get to meet everybody's pets. I'm kind of a dog person, so I get to meet everybody's dogs and meet new people, get out, drive around, listen to the radio. I was not built to sit behind a desk all day long. I enjoy what I do. I actually started school after high school going into mechanical engineering, and I'm glad I didn't end up in that route. I'm really glad. It looks like we've got Victor in the house and what else is here? Let me see. One man HVAC, forgive me, please post your name. I watch your videos and the supply house doesn't even have it in stock. You know something? My supply house, the company that I just jumped ship from, and I'm jumping to ACIQ because they have a more complete lineup, which offers these heat pumps that have hot gas injection. They didn't even stock the side discharge units at all. And in all honesty, I guess it didn't make any difference to me because I wasn't going to sell them. Because they don't offer the reheat technology, their side discharge units, the 16 plus series units, they look like the Madea or the Griflex or something like that. But it's kind of like I've heard some young people use the word dub. It's a copy. It looks like a different product, but it doesn't offer the same benefits. I was just not impressed, but they didn't even have them in stock. Welcome to the show and thanks for tuning in, Rolando, or Ro. For some of you who may not know, there's some people in the comments that know, yo puedo hablar espanol muy bien, he estado hablando espanol por muchos años. And no, I'm not using a fancy camera trick to do that. Thank I was actually going to try to do a... you A funny video because I was having trouble with the audio in my cameras and we could very talk about that and I was going to bring up a new video saying, much hey I got the audio fixed but it makes me talk in Spanish. Actually I switched from the GoPro Hero 13 to the DJI Osmo Action 6 for that. and I like it. There's some really good benefits and the good benefits is that it can shoot in a true Which means I can use the same video for doing editing down into a vertical or 16 by 9 and I shoot in 4K and then I edit in 1080p, which means I can zoom in and zoom out. It's a really good camera, but that problem with the audio is. There's a little bit of a problem. I didn't even submerge the camera. I just splashed water on it and for two days it was making like this alien noise until I figured out that somehow the microphone got wet. I had to put the camera in rice, in a bag of rice. I keep some rice in the house just for purposes like that and it fixed it. But all along I've had this little tiny little mini microphone and What happened has caused me to learn how to use it and start playing with it and when I'm editing I use Final Cut Pro. When I'm editing I can choose which microphone either the one on the camera or the one on like the little micro remote camera. If you try to do both it makes like kind of like Kind of like an echo sound, but... Yeah, I enjoy the DJI Osmo Action 6. I was with the GoPro for a really long time, and I used it the other day because I was having that audio problem with DJI, and yeah, hold on a second, Victor. The DJI and the audio was horrible. Let me go to Jeff here. We're going to read the comments. Jeff is an owner of a small HVAC company in Central Arkansas. I have a customer request an ACI-Q Extreme Heat. I haven't installed one yet. Any recommendations? Okay, so let's get started. Okay, so let's get started. If you can pull Okay, so let's get started. a communication cable between the two, like if you're running a new line set anyway or something, get the communicating thermostat and do that. Makes it real easy. Just two wires outside, two wires to the thermostat. I'm I did like a little video on how to hook up a float switch if it's not fully communicating like that and it ain't obvious how to do it. going And the manual is not clear, but it's a very nice system when you do it like that. to do I see some of my crew is in the house here. that. But you don't have to hook up the ACI-Q as If you're communicating, you can do it as what I call legacy wiring, which means 24 volts. You can do that with their thermostats also. You can use any kind of thermostat. And once again, you make sure you read the manual on this because they use a plug for part of the 24 volts. Like you're reading, you're coming, go to the board, but the rest of the wires go through this plug. You put in the board and the colors do not match up. So you have to read the manual on that. Y'all are reminding me, I do have a Spanish channel on the YouTubes, and I haven't posted anything on it in for a very long time. Let me get rid of this, this rolling banner. There we go. I just, because YouTube has started on translating everything, they auto translated into Spanish for anybody. So I've just really focused on the HVAC guy channel. And that Spanish channel is Vato de Climatización. There is one of my subscribers who likes to call me carnal and if you speak Spanish that is a very that's kind of like a slang way of saying brother or saying buddy to somebody but in a more personal way. So I hadn't heard that in a long time until that person started calling me that. Let me see here's another comment. Have your overall prices gone up on equipment this year yet? Yes actually This is going to sound a little bit crazy, but our prices used to go up like once a year until COVID happened, and then they started going up every quarter. So even though my labor has not really gone up a little bit, not like inflation has, the price of equipment has gone up, which means even though my markup is exactly the same, I do. A regular markup on every install. Even though I haven't changed things, the prices have gone up. They very much have. Mike, I hope you caught the first part of this. We were talking about the reheat capabilities of the new equipment that's coming out. You and I both are starting to use ACIQ and the fact that they offer a line that I keep calling it reheat, the hot gas injection or the suction. to allow the heat pump to produce high temperatures when it's cold. Now where Mike is, it does get really cold and that does make a big difference. Down here, I just don't want to have to use heat strips. It just makes such a huge difference. I mean literally just a single stage PSC compressor down here. Loses a lot of its efficiency below 40 degrees, so when it gets cooler, you know, getting close to freezing, we rely on heat strips. So your heat pump goes from pulling maybe 12 amps outside, 3 inside, 15 amps, it suddenly starts pulling 55 amps or 75 amps, depending on what kind of heat strips you have. Being able to offer a heat pump that does not need heat strips, for me, It's a huge boost to my customers. Even some of the people who may not think about the higher-end technology or the inverter heat pumps as their first choice are considering it because they don't want that $350, $400 electric bill during the winter. And we have a couple months during January and February where that happens to us. I do not know, but Mike, maybe you can let us know if the if you need those heat strips as far north as you are on the the hot gas injection just eliminates the need for them here. And I'm just amazed that so many companies have not adopted that technology when it came out. I mean, literally over 20 years ago, this technology became. Widely used, especially in mini splits, and it's 20 years later now, and some of the major name brands still don't offer any products that have that technology. That to me just seems like they don't care, or they purposely do it. I don't know. It just makes no sense to me. Okay, now this is some of the train stuff. I have left train and carrier and not mentioned some of these companies I purposely never tried to sell any of the Trane products when I had a chance. These XB units or the Infinities, maybe not some of the new ones, but in the past, I never tried to sell them or pursued them because they need heat strips. That to me was ridiculous. Why would you install an $18,000 system that's going to pull over 60 amps in the middle of the night during the winter? when there's a better option it just makes no sense i mean um the um it makes no sense to me um i'll tell you the the name brand that was given to me for me to do a video was bosch i have a bosch on my house and it needs heat strips do not like that i don't like it at all and if there's a major failure out there i'm probably going to replace it with an aciq because During the winter, it'll lower my electric bill. I mean, it's just, it just makes sense. And it looks like up north, as far north as New York. I do believe you're in New York, Mike. You don't need heat strips either. So like down here in the south, it makes no sense for me to be installing 15 kW of heat. You know, maybe if you're just going to install it and don't hook it up to the board so the board don't know it's there. So it can be used as a backup one day in case there's a board failure or something. Maybe I can understand that, but don't hook it up so that it is ever used. OK, not everybody has gas. A gas pack basically is a package unit and not everybody can use a package unit. Many people have to use a split. And I mean, basically, that's how the house is designed. If you don't have gas, a heat pump is a really is really the only option around here. Some people need to basically do a cost analysis which is cheaper electricity or gas before they decide whether or not they're going to get rid of gas and go for a heat pump. Around here a lot of people are scared of gas because of carbon monoxide and they're afraid things are going Everything's going to catch on fire. So they do opt to replace. There are gas systems in the house. A lot of people who flip houses take all the gas appliances out and go fully electric. There are some people who will swear that gas heats better. And I think it's just because the air coming out of the vents is hotter and they like that feeling. They get used to it. Instead of paying attention to the number on the thermostat and realizing it's maintaining a temperature, they like to feel that hot air blowing on them. And I understand that. That's just the way they've always had it. And they like to have the hot air. There are customers like that. Let me see. Installing a heat kit without ever using it is a fire hazard. Because five, ten years, there will be dust, plaque buildup, elements that once energized will catch fire. I have sort of seen this too. I've seen them smoke up a house. I had them. A system that had been around for over 10 years and the customer had no idea that his heat strips had never been hooked up. The low voltage had never been hooked to them. It was an old train system and he had no idea. When I fired them up, you could see sparks going in the ductwork. So this statement is kind of true. They do build up, they get some dust or maybe some algae growth on them and something and when they fire up for the first time that stuff burns off. It kind of happens every year but after like multiple years it can be a lot. Yes, I have heard good things about the Mitsubishis. Peace. I've never installed one. The inverter systems that I have installed have been ACIQ, I'm going to do the Amana S-Series in the Greflex. Honestly, I'm not saying this because I'm going to be working with ACIQ. I like theirs best. They they have some options on install that I really like. There were a couple options on the Amana S series that I like and that was the solder connections and the quarter inch fittings, service fittings. I like that on the Amana S series but overall the ACIQ in my opinion Wins out, but I've never installed the Mitsubishi. Like I said, Fujitsu was just acquired by RIM, so I think that they are fixing. I hope eventually they're going to offer something that may not need heat strips. I think it would be in their best interest. Let me see, here's another comment about Mitsubishi. The Mitsubishi air handler, some of the best Insulated of any, don't their heat pumps provide hotter supply air temps? Basically, the air temps on a heat pump are going to depend on two things, outside air temp and return air temp. So that's kind of a relative question, but I don't know if they do have higher temps. Well, guys, it sounds like most of you are agreeing with me that if you can offer an option that doesn't need heat strips, you would certainly do it. All right. It just don't make any sense for me to ever install an inverter system that needs heat strips. It never has. That's why I've never done one. So, yeah, I've heard the same thing. ACIQ runs 100% capacity down to negative 15. I wasn't real sure about that number. I'm just really starting with ACIQ and getting a feel of what products they offer. I just installed a PTAC for them. They offer in... and in that case they offered like a regular heat pump p-tac and they had an inverter p-tac available as well so they are offering some nice products nice products okay i'm going to go over here and read this comment we have installed a couple ring heat pump air handlers inverter 1718 sear 2 without heat kits in south carolina and have gotten no complaints okay my the tech person The person I spoke to Told me that they can offer, that they can provide full capacity down to 20 degrees. I grew up in South Carolina. It gets below 20 degrees. It gets below 20 degrees here. So I don't know if it works, but still, they still told me that even the air handler does not turn off during defrost. So it's going to blow cold air during defrost. If I'm wrong, correct me. But because I have not installed them, I'm just going by what this tech person told me about their products. I mean, just being able to turn off the blower during defrost is a nice plus. It is. Just turn it off. There's no need to fire up heat strips. Let it go through defrost, build up some more heat, and come back on. Those are some of the advantages of a fully communicating system. And it doesn't have to be fully communicating to do that. Yes, Mike just answered this question. Negative 15 degrees, full capacity, Fahrenheit. So 15 below zero. That's 47 degrees below freezing. That's pretty good. Mike, yeah, that begs the question. Fahrenheit or Celsius? Where are you writing from if you're asking about Celsius? I actually do have some customers that use Celsius, but they don't speak English. Oh, yes, either one. That's pretty cold. Yes. Ms. HVAC, I've installed a few ACIQ. I really like both the heat pump and the mini splits. I haven't installed one of their mini splits yet. I hope to install some soon. I think somebody in the comments here has installed one of their ceiling cassettes. I'm just saying. Maybe go over there and take a look at it. Well, guys, yeah, my rant is basically over about... These big name brands selling really high dollar equipment that doesn't have the hot gas injection in it. Honestly, it's not hot. It's warm. It's room temperature. And they've been doing it for years and years and years and selling it as the top of the line stuff when really the Stuff overseas was just taking them to the bank. It was, I mean, much more efficient, doesn't need heat strips. And finally, that technology is coming over here. Finally, after 20 something years, I've been begging for it. And finally, it's here. That's the main reason I'm going to ACIQ. I like their equipment. I believe in it. And they offer this option. Um, so yes, the, um, ceiling cassette being installed was installed by, uh, questionable character right here. So go over, I think it may be on his other channel, go over and check that out. ACIQ is offering a really wide lineup from mini splits, what we call unitary systems, which are ducted split systems, package units, PTACs. They may even offer stuff for like mobile homes. I know they have individual coals and condensers that can go on furnaces. I mean, they are offering a lot. Yes, they are just jumping into the market or relatively recently, but man, they're doing a really good job. Here's a question. Which thermostat you like the best? Well, that depends. Smart thermostats. That's, uh... I don't really know. The EcoBees are pretty good, smart thermostats. They have a lot of really detailed information and capabilities for somebody who likes to micromanage their system and monitor like all the energy usage and how long your heat strips are running and stuff. From the very beginning, they've offered some of that. In fact, some of my service calls have. Come from Ecobee's telling them, telling customers, hey, your heat strips are running too long. So that's as far as smart thermostats. I stay away from that Google one, the Nest one. I've just had too many problems with them. A lot of people really love them. But other name brands like Pro One and Honeywell, they offer smart Wi-Fi thermostats. I just don't think they have all the detailed options that maybe the Ecobee does. Let me see, we're going to our comments here. All right, we have Ryan. I'd like to see heat recovery on more residential units that have multiple indoor units and more units that integrate both space heating and water heating with monoblock heat pumps. Yes, I can understand, but I don't install a lot of that. We, I use nothing that does water heating, very little. Thank you very much. You just don't see that around here. In fact, we have almost zero fuel oil furnaces. I've only worked on a couple of them down here in South Georgia. I mean, it's just basically natural gas, propane, or a heat pump. Maybe straight cool electric heat, especially on commercial. That's basically what I work on and install down here. Daikin, actually, since Daikin, didn't Daikin buy Goodman? Or is it the other way around? When Daikin bought Goodman a few years later, they came out with the S-Series, which is a big improvement on their heat pump line. I've only installed one. My customer loves it. That's when I actually installed the line set, except for the part where you have to connect to the equipment on the condenser. The whole line set, everything was done with press fittings. And that was. That was an enjoyable install because it was such a nice old house. And I will tell you, that's my thing. I do try to keep it real. If there's a problem with a piece of equipment or a tool or something, I do try to keep it real. I will admit that I'm gonna be working with ACIQ, but I'm gonna keep it honest and real. And honestly, I do like their equipment, I do. It looks good, it works well, my customer's where it happens, I have installed it, enjoy it, it's so far in my opinion is quality equipment. I like it. All right, we have Alex here. I'll probably get just a few more minutes. I did want to talk about this because I want to get the message. It's like when we send something up the flagpole at our local distributor saying, hey, would you please offer this so I don't have to put heat strips in it? I've been saying that for 15 years. And finally, I have a platform where I can actually reach them and tell them this does matter. Our customers do care about it. It does matter on our electric bill. It does affect the efficiency, the high efficiency savings that you make all summer long go out the window as soon as your heat strips fire up. So, yes, I am trying to run this up the flagpole and let them know this matters. Alex from North Carolina. We reached out to ACIQ a few months ago. Everything that a salesman quoted me was a rebranded ICP, Goodman, for a few hundred less than I can purchase from local suppliers. I will tell you, ACIQ is a new company, so yes, they do use other companies to help them make equipment. Who doesn't? Like Carrier, all their stuff is made by ICP, or most of it. So, yes, they do use other companies to help them manufacture their equipment. And if I'm not mistaken, they are in the process, maybe in Ohio. I know they would like to make their own equipment, so maybe that'll be happening soon. But that's kind of how an air conditioning manufacturer has to get started to get in the market. And, yes, they are doing that. Also, um, the carrier, um, With hot gas injection, I do believe that they are also Madea's. I am not, I'm not sure about that. The ones that they are offering, I'm not sure. But in all honesty, to me, just because something is made by another company or made in another country does not mean to me that it's a poor quality product. It just means that it's cheaper to make it over there. That's it. That's it. Okay, Randy's got a question. Does an ECM motor reduce operating costs overall on electric firms versus the PSC motors? Do you mean like in a lifetime or short period within a year like on a SEER rating? It does have a lower amp draw than a PSC motor. They are prone to failure which means like within a 10-year period you may have to replace an 800 to a thousand dollar motor. At least that has been my experience up until this point. They just recently increased the pressure ratings, the inches water column ratings for air handlers because of these motors. That was the whole reason behind the 14.2 SEER ratings. They increased that to like one inch, I think, one inch water column pressure because of the common failures on the ECM motors. So maybe, maybe, just maybe. They will be more dependable but let's let's hope anyway there are some products on the market that you can put in line with some of the what we call x13 motors or the constant torque motors that are like um almost like a fuse that you can put between the plug and the motor that may keep it from failing. I've installed a couple of them and I don't know if they work or not I haven't gone back so maybe maybe they are working or if they did work I didn't know about it I didn't get the call You know, I'm going to comment on those. The major name brands that have not been using the hot gas injection, I just cannot believe that the engineers at those companies don't know what hot gas injection is or that they can't engineer it. It just seems like a conscious decision not to do that. And I just don't understand why. Is it because it's... Harder to work on or technicians don't want it or they perceive that company owners wouldn't buy it. I mean, it seems like a conscious decision. I once spoke with one of the engineers that works for one of these companies. And he said, if I designed air conditioner that was easy to work on and efficient, nobody would buy it because it would cost too much. And I've got to. I've got to call BS on that because here's an example. Rheem used to make their condensers. If you remember the rectangles and the cubes, they made them at the same time. The rectangles were much easier to work on, but the cubes were less expensive. They did the same job. The most popular one sold was the rectangle because it was easy to work on. So I do wish the engineers would work to give us something that we want as business owners and as technicians. Okay, Ryan, hold on a sec, Ryan, I got to say, my next system will have hot gas injection to avoid the heat strips. Natural gas as gas is expensive here in North Carolina. I'm considering Medea units, Greeflex, Ultra, Daikin, Fit, Aurora. I don't know about the Aurora cold climate. Greeflex, they're very nice and easy to install, but my problem with them is they use purely 24 volt legacy wiring and They get criticized for not being true variable speeds. They have the capacity to be true variable speeds. The problem is it's almost like a timer. It will slowly ramp up to a certain speed and just kind of stay there. So it's not, the speed does not seem to be dependent on load conditions on the Greeflex. That's what I'm trying to say. The speed does vary. Due to load conditions on the ACIQ's and probably the Daikins because I'm in is probably similar to the S-Series. So the Greeflex was my introduction into the um hot gas injection on these and then those I used to do it with a liquid receiver and they do it differently now and they may have changed the way they ramp up and ramp down that that was my experience with them in the past so um I would recommend either ACIQ. If your installer offers like the Amana S series, those are real nice. The Daikins are probably very similar. My favorite right now that I have installed, I've installed a couple of them now, are these ACIQ unitary systems. They're very nice. They do a great job and they look good. I actually like the color on them. Very, very good system. Let me see. Here's a comment about the new Griflex. Nugreflex Ultra are communicating now. Also, Dykin, Amman, and Goodman are the same. They have a hot gas model now. Yes, that's what everybody needs to offer. They need to have it in their lineup. If they don't, they're losing business. They are. Well, guys, thank you for coming out. Thank you for letting me rant about these systems that make me use heat strips and make our customers use heat strips. I want to be able to offer something to my customers. that will definitely lower their electric bill and to me that is eliminating heat strips and finally we are being able to do that. I was basically told the last meeting I had with my last distributor that they didn't have a product that could do that so That's part of the reason you're going to see me installing more ACI-Qs.