A powerful survivor story from the September 11 attacks. Trapped beneath the rubble, one woman endured an unimaginable ordeal and was eventually rescued. She shares her experience and the faith that helped her through those difficult moments, believing that God played a role in saving her life. A moving story of survival, hope, faith, and the strength of the human spirit.
A survivor recounts her harrowing experience during the September 11 attacks, detailing her descent from the 64th floor and her 27-hour ordeal trapped under the rubble. The narrative explores her physical struggle for survival and a profound spiritual transformation, culminating in her rescue as the last person pulled from the debris and her lifelong commitment to faith.
Let's take you to that date of September 11th. You're at work here on the 64th floor.
64th floor.
When did you know something was wrong?
When I made it to the 64th floor that morning, while I was just sitting there,
setting up my cubicle and stuff, and I was talking with my friend, my co-worker,
I think when the plane hit, the building shook. It felt like an earthquake to me.
When I actually realized that something was wrong is when I got up, I walked towards the window,
I saw the bits of paper just floating in the sky, and just by conversation, everyone
hustling and bustling, going back and forth, just trying to figure out what was going on,
when we called the Port Authority police, and then I think during that time,
they told us something had happened, a plane had hit the building.
And of course, we all thought, and you thought as well, it was a mistake, an accident,
something like that.
Yeah, I really thought it was a small plane hit the building, and just a small cargo plane that
hit, and we were going to be okay. But the shake was incredible, so it felt different.
And the Port Authority told you all to stay put, right? That was the advice you were given
at the time.
We got that instruction to stay put, help is on the way, everything is okay. And so I waited,
I stayed with my other co-workers, because I just started a company, I just started working
there in January of that year. We did have fire drills, we had all that experience, so
there was no emergency lights going off, there was no strobing lights, there was nothing
indicating that we had to leave, but that's why we kind of stayed, thinking it was just
something a little minor.
So time is going on, and you and your co-workers are having conversations,
like kind of a debate. What were those conversations like?
The conversations we had, you know, everybody was saying, you know,
it's fine, you know, we're going to leave, we can use the elevator. People were making
a couple phone calls back and forth to their friends and family. And during those phone
calls, that's when it started to get really intense, because some people who got through
to making phone calls, they were told what was happening on the outside. And then, you
know, some of us decided to leave, and some decided to stay, but we had to debate if we're
going to stay or leave. I definitely was not leaving alone, so I called Roger at the time,
my boyfriend, and I told him what was going on, and then he told me to leave, and I told
him I was going to leave. But I never left.
Yeah, you told him you were going to leave. He was going to meet you
at the bottom of the stairs. You also, though, then called some other people.
I did. I did. I called my family members. I called my cousin. I called my sister.
And then at one time, I was calling, and I wasn't getting through to the calls. I called my cousin,
and actually, she was watching it on TV. And there was a lot of noise in the background,
and I was trying to explain what was happening, where I'm at. She knew they knew I work in
Manhattan. They didn't know I was working actually at the World Trade Center. And I
was trying to get her attention, but they keep pausing, you know, like screaming of what was
happening as they were watching on TV. And then I said to her, I had to yell out. She said,
oh my God, she's talking to me, and she's like, oh my God, I can't believe what is happening.
The World Trade Center's on fire. And I tried to get her attention, so I said to her, I said,
Lauren, Lauren, I'm in the building. And then they started to scream, and she just said,
she yelled at me. She said, oh my God, you need to get out. And that's when they knew
that I was in the building. Wow. And you were telling your loved ones that you loved them
at that point, because was there some thought like, I don't know what's going to happen next?
At that point, when I started to make other phone calls to my sister, I didn't get through to her.
Then I called Roger again. I didn't get him. I left a voicemail for Roger telling him that I
love him. I'm going to meet him out there. And I called my sister again. I got through to her,
and I told her I'm leaving, but I love them. So I made up my mind.
You wanted to make sure that if anything happened, the people that you love knew how you felt.
Okay. So now were you still up there when the second plane hit?
Yeah, we were still in that building when the second plane hit. The building shook again.
It felt like it was going to fall. And I knew during then that this was it. I felt it.
Yeah. So when did you make the decision to leave? And I think everyone left at once,
right? From your floor, like you guys all were like, okay.
Yeah. When we decided to leave, one of my co-workers, he decided to check the staircase.
And he realized that the staircase was, it was lit. It was completely okay. And he decided
to leave. He said, you know, help is not coming. We've been here for almost over an hour more.
And we have to decide if we should go or we should stay. And we all made a vote. So for some reason,
there was someone in the team that didn't want to leave, an old guy. He didn't really want to leave.
And we tried to talk him out and said, you know, it's been a while and we have to leave. It's bad.
This is bad. And finally, we decided to leave. And that's when we decided to take the staircase.
We counted. It was 15 of us all together. And we all just decided to leave. And he led the way.
And I was, I remember walking behind him. I grabbed onto Rosa Hand, my friend, and we decided to take
the staircase. So taking the staircase down from the 64th floor is quite an ambitious job, especially
when you're afraid and you don't know what's going to happen. Tell me about that journey down the
I remember clearly when I held onto Rosa Hand and we said to each other, you know,
we're going to do this, you know. And we were not rushing down the staircase, despite that I had on
all these high heels, boots on and on my shoes. I wasn't trying to take it off. So, you know,
she mentioned that should we take off our shoes? I said, no, we're fine. I'm going to be OK.
And we just held hands. The guy is leading the way. And we kept going down each staircase. And
I remember both of us, we just counted each staircase as we saw it going down. And from the
64, the 63, the 62, and we kept going. And we were pretty good. We were not rushing down. And then
I think when we made it to the 30-something staircase, we saw the firefighters coming up.
And they told us, you know, we're doing great. You know, if we need anything,
stay at the side, keep going and we're great. So I felt some type of assurance that, OK,
if they're coming up, we're going down, it should be OK. Yeah, we're almost there. And that's when
we kept going. And we made it to the I remember making it to the 13th staircase and Rosa said to
me, you need to take your shoes off. And I said, yeah, I really need to take my shoes off now.
And that's when I stopped on that staircase to take my shoes off and held on to Rosa's shoulder,
bend over, tried to take my shoes off. And before I can even get up, the walls just
caved in and the rumble, the dust, everything just come crashing down.
I know this is a tough memory for you to talk about. So thank you.
I know there's a reason you want to tell this story because of what happened next.
So you're on the staircase, you hear the rumble, the walls start falling. What happens to you?
What is that experience like? Do you have an understanding of what's happening at that moment?
I really thought I was in a dream. I really thought it was just a bad dream. And the way
it just knocked me to the ground and I just laid there until it came to a complete stop.
And in my mind, I'm still awake. I knew what was happening. And the place just went completely
silenced. I really thought to myself, OK, I'm going to get up from this bad dream.
But when I kind of get to a couple of seconds, I realize that I'm stuck and I'm actually pinned
under the rubble and I couldn't move. And then when I knew, I said, OK, this is not a dream.
This is actually happening. So tell me how you were positioned there under the rubble.
Your legs were pinned, really crushed, one of them. I kind of like when I went down for the first
when the building collapsed, I felt like if I had tried to block my head and my face at that point,
but I ended up in a really weird position. My head got pinned towards the concrete pillar.
My feet were crisscross and my legs, my arms were crisscross under my stomach. So I was really,
I can't even really turn over to see what's above me. I was like in a sideways position,
but completely stuck with my legs and my arms. I only had my left hand loose to feel what was
around me or what was, you know, just things. And yeah, my head was just pinned between the
concrete pillar. I could feel the concrete just pressing on my face, under my ear and my hair.
And I just ended up in a weird position. It's crazy that, you know, you were pinned,
but everything kind of fell around you. I mean, you think of how many floors is the World Trade?
It's 110. 110 floors. And you were at 13. So all those floors above you, yet you're in this
somewhat of a bubble. Yeah. When did the pain start? Because at first you didn't feel anything.
At first I didn't feel anything. I was there. I think the pain started because I couldn't,
I felt my head started to feel like it wanted to explode because it was so tight between the
concrete. So a couple hours, that's when the pain really started. My legs, I tried to move it. I
couldn't feel it. At one point it just, it went numb. And that's probably after hours. But the
pain, I felt the concrete or the steel was sticking me at my side by my waist, but I couldn't move
over because there was no place to maneuver my body. So it's just, it was excruciating at one
point. And then it just, I just, I couldn't feel anything anymore. So you're aware this whole time
and, you know, you start thinking about life. What were your thoughts in that moment?
At first, just being there in that darkness and that silence, as I said, I was, I thought I was
dreaming. And every time I shut my eyes and I just get up and I knew I'm awake. I knew, okay, it's not
a dream. It's really happening. And in that moment, I just say to myself, I'm just going to die. I'm
just going to see myself slowly dying here. I kind of like prepare myself to die. Just like,
like closing my eyes and not waking up. But every time I realized that I am up and I can hear
things around me, I can hear the, like the sounds of the machine or the fire trucks. I can hear,
I can hear everything around me. And I realized that I'm still breathing, but I wanted to die. I
wanted to give up. But then I said to myself, you know, I want to see my daughter and I want to see
my family. But I didn't know what to do. I was silent. I couldn't even, nothing came to my mind
in terms of praying or anything like that. I was just thinking I was just be gone. And that's it.
Now, you weren't living a Christian life, so you didn't have a relationship with God.
You know, you actually describe yourself as somebody who had zero interest in that,
but your mom was a Christian. Yes. So when did you start talking to God?
Well, you know, growing up, living that lifestyle of seeing my parents, my mom, especially being a
Christian and my, my eldest sister being a full grown Christian, I knew of it. I knew what, you
know, God, I knew everything, but I rejected that. I didn't want in that life. I just wanted to do
me. I just wanted to live a life that I wasn't ready for that. I thought when I'm much older,
I can do something like that, live that conservative life. And, you know, being in the
rubble there at that point, I knew I wanted to live. And I just had to talk to God, just like
have a conversation, not out loud. I was just speaking to him in my mind and I was just
remembering everything that my mom taught me. I remember the church that I went to before 9-11.
One time I visited a Christian church in New York before 9-11 with my friend, and I just remember
everything. I remember my, you know, I start thinking about Kimberly, my family, and I just
say, I got to do something. I got to ask God something. I guess got to have a conversation.
So I started to ask him and make promises to him that if he saved me, I promise I would do his will
and I would live a life that is pleasing to him. And I just start just begging and pleading with
God to save me and give me a second chance. And I meant it in my heart. I knew that I meant it. I
felt it. There was this burning sensation in my heart, so I know I was being convicted somehow.
And I just started to just beg God, show me a sign, show me a miracle, show me something,
show me that I'm worth it. And I just ask, keep asking and begging.
When you're talking to God trapped in the rubble, did you feel anything in your heart? Did you feel
a sense of him or a peace or anything? I felt that burning sensation in my heart. And at one
point when I almost wanted to give up and I cried out again, I said, God, you know, I know you can
do miracles from what my mom told me, testimony of what I've heard and seen. I said, I know you
can do miracles. Just show me a sign that you're there. Just show me a sign that you're listening
to me. And I started to feel that pain. And when I was about to give up, my head started to feel
like it was going to explode when I started to feel that pain. And for some reason, I just took
my left hand, which was loose. And I was just feeling around me, my head, I was trying to touch
my head to see what was happening. And then in that moment, that's when someone grabbed me by
my hand and they called me by my name. I said, Janelle, I got you. My name is Paul. And at that
point, I felt just a peace in my body. My body just went completely calm. And I knew God was there.
And I said to him, I said, thank God. I just said, thank God. And I kept holding onto his hand and he
kept holding my hand. And the name, it just caught in my heart and in my mind that I said,
oh, I can't wait to see Paul. And Paul kept talking to me and telling me, you're going to be
all right. Just hold on. Help is on the way. And that was the moment that I said to myself,
I'm going to live this life. I'm going to do this. I'm going to live a life that is pleasing to God.
And I was so anxious to do that. I was so, so anxious. And that was the peace that I knew
I found Jesus Christ under the rubble that day.
One of the things I love about your story is that all of us in crisis, whether we believe in God or
not, often, maybe not all of us, but most of us, will cry out to God and make him a bunch of
promises. If you save me, I'll give my life to you, you know, whatever. But not everybody actually
follows that. But you really meant it. Like something really happened inside of you when
you told God, if you save me, I will live differently. Yes, I meant it. Twenty-five
years ago, I meant it because of the fact that when I got to the hospital, you know,
the first thing I wanted to do is just get out of there, go to the Brooklyn Tabernacle Church.
That's the first church that I visited a long time. And I just wanted to get baptized and
get married and start living a life pleasing to God. And I was so anxious to do that. But
actually, I did it in November that same year. I got baptized and I got married that same year of
November. And, you know, Roger was willing to go along with anything that I choose because I told
him, I said, this is the promise. This is what I asked God for. I want to start living a life
that is pleasing to him so we cannot be living boyfriend and girlfriend in plain house.
I said, I told him, I said, you know, if you're not ready for this, I understand, but I give my
life to Jesus Christ. And that's what I want to do. And I want to start living according to his
will. I want to change my life. It's completely changed. I knew I felt the change. I was happy.
I was so happy. I was so joyful. I was just so anxious just to start doing what I said I was
going to do. Yeah. Roger is your boyfriend who told you to get out and was running to meet you
at the bottom and saw the tower collapse. I can't imagine. I know he has his own incredible story,
but you're laying there. Paul's holding your hand. He's telling you the rescuers are above you.
You're going to be okay. You can hear the rescuers. Tell me about like, Paul wasn't
talking to the rescuers and the rescuers, when did they notice you? Well, in that moment,
when Paul was holding my hand, I remember clearly because I'd never lose conscious.
I was totally awake through the 27 hours I've been there. And Paul was holding my hand. He
was telling me, keep talking, you know, the help is on the way. You're going to be fine. I'm not
going to let you go. And I was keep squeezing his hand and, but I wanted to like turn over and to
look at him, but I couldn't, all the dust and all the debris in my mouth and the face of my head
was still pinned. And I just kept holding his hand and it, it felt, it felt real. It was real.
And he was just telling me to keep talking. And then I would hear, then I think I heard the,
like the trucks of the reverse song. I could hear the beep. And then I would hear the noises of
people talking with each other. And then he said to me, he said, you need to call out. And I said,
okay. And I, and that's when I said, hello, hello. And that's when somebody answered back,
one of the rescuers, hello, hello, is anybody up there? And that's when we start communicating.
Paul keep holding my hand and tell me, you're doing great. Just keep talking.
They're almost here. And I could hear the guy, one of the guy answered me and he asked me my name
and I told him my name. He asked me what floor I'm on. And I told him everything. I was communicating
with the guy. And when, um, apparently they were like climbing up, almost there to me.
And then the guy called me out and he said, could you see the light? I said, no, I can't see the
light. So they were flashing a light because I was buried so deep. I think like 30 something
feet down, I was buried. And they were asking me who was seeing the light. And I said, no,
I can't see the light. And Paul kept holding my hand and saying, you're doing great. I'm not
going to let you go. I'm not going to let you go. And during that time, it's just like, I could hear
them coming closer to rescue. I could hear them. The songs start to be very close. And I heard
somebody said, oh, I see her. I see her. I see it. And then they probably shined the light again
and asked me again. I said, no, I can't see the light. And the guy said, okay. Um, I found her,
I found her, she's going to be okay. And then I could feel like the steel, they were cutting away
the steel. I could hear the noise and Paul kept holding my hand and I, and I felt so calm with
him holding my hand. And then I could feel the guys came closer and then they pulled, they removed
the concrete above my head. And that's when they grabbed me and they said, okay, I've, I got you.
And Paul was just, Paul just gone. And then the rescue were just, they all pulled me up and put
me in the, in the gurney, strapped me down. And, and they tell me, okay, you're going to be fine.
We're going to take you out of here. And I was talking with them after, and they were carrying
me and they were lifting me up. It felt like they were lifting up from, you know, passing me from
each hand to hand, like it was like way up. And then they will carry me out. It felt so long. I
felt like they were traveling a very long way. And I turned to them. I remember when I, I felt
like the sunlight would hit my eyes and I knew I was in the opening. I felt that light above me,
but my eyes could barely open. And I turned to them and I was smiling. And I asked the guys,
I said, are we there yet? And they're like, we're a long way, but we're almost there. We'll get you
to the hospital. And then we were just having that conversation with the EMT workers until they got
me to the hospital. There's so many details we don't have time to get into. I mean, it was a dog
that alerted that you were there, that started that process for the rescuers. It was a human
chain that got you out. That was a long, bumpy, crazy journey for you to get to the ambulance.
The ambulance ride to the hospital. And then when you're in the hospital, you're smiling,
like your fresh leg, like bruises every, you know, so many things were wrong with you, cuts.
And you're smiling and they're like, she hasn't really realized yet. That's what the doctor
thought, right? But why were you smiling in the midst of all that pain? I was smiling. I remember
I was smiling. I was so happy. I was so happy. I guess it's that the Holy Spirit was in me.
It was a new me. I was smiling and I was so excited to see my family. And the doctor was,
you know, it was like, oh, I don't think it hit her yet, but it never did. So I was so happy. I
was like, oh my God, I can't wait to go home. I can't wait to get home, thinking that was just
going to dust me off, you know, wash me up and send me home. And that didn't happen. They said,
no, you have a long way to go, sweetie, because I didn't feel my body, but it didn't bother me.
I didn't feel my leg. I didn't feel anything when I got there, but I just thought my leg was
probably asleep and I'll be fine. So I was in this joyful moment because I really think that's
when it happened. The conviction did happen on September 11th that day. Yeah. You were changed.
I was changed. Totally. Totally. Your recovery, you were in the hospital for a month.
More than a month. And you almost lost your leg. Yes. The doctor, they told me that my leg is
pretty messed up because of my being stuck for 27 hours. The nerve got damaged. Everything was
dead. And I had four surgeries done on my right leg. On the third surgery, they wanted to amputate
my leg because it was just dangerous to be going in and out in my leg like that. And I think they
talked with Roger and my family about how the third surgery might go. And I prayed so hard
and I knew that if God bring me through this far, it's got to be a better way. He's going to get me
through it. So on the fourth surgery, my leg was saved, but I totally have dropped feet now. But
thank God. A bit of a limp, but you got your leg. I got my leg. And it was, what, a year before,
more than a year before you could really walk? Yeah. It took me over a year to actually walk
unassisted without the brace or crutches or having people take me to therapy. I had intensive
therapy done on my leg and it took me over a year to walk normal again. Wow. Okay. So you get out,
you're in the hospital, you start looking for Paul. Of course. So what was that surge like?
When I got to the hospital, the first thing I told Roger is to write the name down, the guy who I was,
who was holding my hand, who was talking to me, his name is Paul. And Roger wrote the name down.
And when I had my first interview in the hospital bed, actually, Gary Tuchman, I'll never forget it.
And I asked him, I said, the guy, Paul, is he, can I meet Paul? He's the guy who was
talking with me. And this is a reporter who's interviewing you? Yeah. And he said, okay,
we'll look into it. And it never happened. One year, two years, three years, five years, 10 years.
Like you talked to the rescuers too, the first people to reach you and they never saw anybody.
Nobody. Paul was not there. There was no Paul. When did you realize that Paul might not be human?
Like he might be an angel. I think by when I started to go to the Brooklyn Tabernacle Church,
I started going to church and, you know, we talk with my pastor and everything and just
getting into the spiritual and aspect of life and God and the book and the Bible and everything.
Then he told me, he said, the miracle you were asking for, God sent you that miracle. Paul is
no longer here. Paul is your angel. He's the miracle you were asking for. And I don't think
Paul exists in person. And I think that was on the 10th year. And then that's how I believe it.
And then when I say, you know what, if Paul is out there, why not? Why wouldn't he come forward?
It's been 10 years. I said, no, Paul is an angel. He is my angel. And that's when I dedicate my
book to Angel in the Rubble, which really relates to Paul. Yes. This beautiful book,
Angel in the Rubble, tells the story in so much more detail that we can get into here. And,
you know, Paul knew your name. He didn't ask your name. He knew your name. He knew my name.
Nobody saw him when they got to you. And he never talked to the rescuers. They never
talked to him. And then he stopped talking and let go of your hand when they got to you. Yes.
It's such a crazy story. Goosebumps. And there's a movie coming out. A movie is coming out. Angel
in the Rubble. Yeah. September 12th. September 12th. On Lifetime. And the History Channel. And
I saw the trailer. It looks like an incredible movie. You know, you got a second chance at life
in such a dramatic way. You're the last person pulled out of the World Trade Center tower
destruction. What are your reflections now? What have you learned from sometimes when we face death,
you know, it changes our perspective on so many things. What are some of the lessons you've
learned? Well, the last one, I'm so grateful for this experience that brought me to this moment.
And I've learned to trust in God. I learned to to release my fear. Let my faith be bigger than my
fear. And, you know, and I want to encourage people to that there is a God and he's real.
And it's not by me that I was I'm here today. It's by God's grace I was saved,
totally dependent on his grace being under that rubber for 27 hours. And I just want people to
know that, you know, it's not about us all the time. It's not what you plan for your life. I was
planning my life. I'm going to do this. I'm going to do this. I'm going to be this. It was God
already has his plans for you. And the purpose of my life, I'm still looking at it each day as God
to show me, show me the way you lead and I would follow. So I'm just thanking God for this every
day, because with gratitude, I can't give enough gratitude and grace to God for having me here
each and every waking moment. I mean, life is not guaranteed to any one of us. I was not supposed to
be here, but I'm supposed to be here. I may not where I was intended to go, but I'm here where
I needed to be, you know. So I just thank God for his mercy and his grace. And I want people to know
that there is a God and he is real. And without him, we really can't do nothing. Our strength
comes from him, with him, and he has the ultimate purpose and the reason for us being here.
I know you've said the Janelle who went into the towers that day and the Janelle who came out and
has lived now for decades past when she should. And by the way, like everybody that was with you
perished, unfortunately, except for one other person, right, of the group that you left with,
which is so hard. But I know God spared you for a reason. You've been so faithful to tell your story
and to really tell what you just said, that God is real. You experienced it in one of the most
traumatic experiences in modern history that God was with you. Thank you so much for being so
faithful to tell your story. Thank you for having me. I'm truly God's walking miracle. I would say
to people, and I don't like people to say, you're lucky. I say, I'm blessed because it's all God's
grace. It's all God's grace. Chances that 110 floors would come crashing down on you and you
would be just positioned where you can survive for 27 hours. That's got to be God. Amazing. And
listen, if you've been watching this interview and you're like, I don't know if God is really
real, but that's you're thinking for the first time that God was real. Or maybe you used to know
Him or grew up in a family, but you haven't yourself experienced that. You can experience
that wherever you are. Literally right now, you could just call it to God and say, God,
if you're real, show yourself to me. If you're real, God, fill my heart, take over my life,
fix my life, help me to live a life with meaning and purpose. And if you want someone to pray with
you, oh, we would be so honored to be the people to do that. Give us a call 1-866-273-4444 day or
night. You can call and we'll just talk to you about where you're at and what you're thinking.
And if we can pray with you, we would love that. Thank you so much. And Janelle, thank you so much
for coming today to share your story. I appreciate it. God bless you all. Thank you.