Woman warns of Vrbo booking experience after canceled family reunion rental

A woman is warning other travelers to carefully review vacation rental platforms after she says a Vrbo booking for a large family reunion was canceled and left her scrambling to get her money back.

Many travelers use platforms such as Vrbo, Booking and Airbnb to reserve short-term rentals.

Vrbo promotes its VrboCare Guarantee as a way to help guests feel confident when booking. But Susan Chudd says her experience after reserving a property through Vrbo raises concerns about how protections work in practice.

Chudd booked a property for a 22-person family reunion that was listed as the Kentucky Dream Estate.
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https://6abc.com/post/woman-warns-vrbo-booking-experience-canceled-family-reunion-rental/19052070/