30 Essential Business English Phrases For Letters & E-Mails

does your business writing sound professional you need to use the right phrases so that you can make a good impression Today we'll learn 30 essential phrases for business English letters and emails Make sure to download the PDF of this lesson for free by clicking on the link in the video description We'll start at the beginning To introduce the topic of your letter or email you can say I'm writing in reference to and then the topic or I'm writing to inquire about That means ask about a certain topic If this letter or email is a reply to previous correspondence you can reference that by saying "Thank you for your letter or thank you for your email regarding your message or regarding your request or with reference to our conversation or our meeting last week or last month." If it has taken you an unusually long time to respond to the previous correspondence you can use one of these phrases I apologize for the delay in replying That's more formal Or I'm sorry for taking so long to get back to you That's more informal Maybe your letter or email is delivering some good news or bad news Here are some phrases for that I'm delighted to tell you that And then some good news We are excited to inform you that You will be pleased to learn that Now some bad ones I regret to inform you that I'm afraid that or unfortunately and then state the bad news Sometimes you need to call special attention to a particular point You can do that with these phrases Please note that I'd like to call your attention to I'd like to emphasize that when you want to ask the other person's opinion or advice you can say "How do you think we should deal with this?" I'd like to hear your thoughts What do you think is the best way to proceed or what would you advise if you are including more information with your letter or email you can let the recipient know by using these phrases The information you requested is enclosed or attached Please find enclosed or attached and then describe the additional information We use enclosed for letters and attached for emails To express that you need an answer quickly use these phrases I'd appreciate it if you could reply at your earliest convenience This is an urgent matter Please let me know as soon as possible In the closing of the letter or email you might want to refer to future contact using these phrases I look forward to hearing from you Do not hesitate to contact us again if you need any further information Let me know if there's anything else I can help you with And please feel free to contact me if you have any questions There are many possible closings for a business letter or email but the best and most common ones are sincerely regards and best regards Do not use love or hugs because those can seem overly affectionate for a business context Now you know phrases to take your business writing to the next level And if you want to learn hundreds more phrases to help you speak and write English confidently at work check out my business English course at espressoenglish.net I'll also put a link in the video description Don't forget to download your free PDF of today's lesson to review the phrases I'll talk to you next time [Music]