Pa. Woman bumped from overbooked Frontier flight, denied refund by airline

A consumer told Action News she was bumped off an oversold Frontier Airlines flight and the airline refused to give her a refund.

According to federal aviation officials, Frontier is the most complained about airline in 2023. It racked up twice as many complaints per passenger as the next worst airline.

"I scanned my boarding pass from my phone and it didn't work," recalled Erin Woltjen, of Douglassville, Berks County.

Woltjen said she was supposed to fly Frontier from Philadelphia to Atlanta, but she and a few others were essentially booted from the flight.
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https://6abc.com/post/berks-county-woman-frustrated-frontier-airlines-after-getting-involuntarily-bumped-flight/15133908/