POUGHKEEPSIE – A new app has launched to help City of Poughkeepsie residents report issues, from potholes to trash pickup, the City announced on Friday. The PK Connect mobile app allows users to report non-emergency problems, track progress, and receive real-time updates. Residents can snap a photo of an issue and pinpoint its location on a map.
“We’re giving our community a quick and effective way to report problems and receive help without needing to track down the right phone number or department to call,” Mayor Yvonne Flowers said. “I want every resident to know their voices are heard, their concerns matter, and the City is actively working to help them.”
Common uses for PK Connect include reporting garbage and recycling issues, potholes, water quality concerns, graffiti, streetlight outages, traffic signal malfunctions, missing or damaged stop signs, animal wellness concerns, illegal dumping, abandoned vehicles, clogged storm drains, fallen tree limbs, sewer odors, leaking hydrants, faded pavement markings, street sweeping needs, park and public bathroom maintenance issues, and code enforcement concerns.
“PK Connect is another tool that strengthens operations, accountability, and service delivery,” City Administrator Joseph Donat said. “Our expectation is that concerns are not simply received — they are acted upon, followed through on, and resolved whenever possible. PK Connect gives our staff and residents greater visibility into that process.”
However, the app is not error-free. The map shows incorrect street names, as shown in the screenshot below. The road that goes behind the MJN Center is Columbus Drive, not Mill Street/Washington Street as the map indicates. When pointed out the mistake, City Administrator Joe Donat said he would contact the vendor and address the mapping issue.
The PK Connect app is free and available for download on iOS and Android devices. Find it in the and .
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