PUTNAM COUNTY- The Putnam County SPCA is updating its dispatch, incident reporting, investigations, and field operations by signing onto Mark 43 which will help the agency to hold offenders of animal abuse accountable.
SPCA Chief Ken Ross Friday described the service as being “light years ahead. For years we’ve been working around the limitations of legacy technology, manually moving information between systems and spending time trying to piece together details that should already be there. With Mark43, our people won’t be flying blind. They can help animals in need, do their job safely, and get home.”
Mark 43 CEO Bob Hughes welcomed the SPCA to his network: “Chief Ross and his team are out there investigating felonies, finding evidence, and building cases, and their work often connects to pervasive public safety concerns like domestic violence. They deserve the same modern tools that law enforcement agencies have, and we’re proud to support them.”
The Putnam SPCA receives calls around the clock from residents, surrounding agencies and public safety partners, ranging from reports of neglected or injured animals to active cruelty investigations where officers must respond with immediate information.
For the first time, the agency will have real-time visibility into unit locations. The live map within Mark43 CAD shows dispatchers and officers nearby units, resources, and location details for more rapid response and better officer safety.
Ross said currently “we don’t have a way to see where our units are or quickly pull information while a call is unfolding. With Mark43, we’ll have better information from the moment the call comes in. Everything will carry through into the investigation without losing details so we can stop wasting time chasing down information we should already have.”
Last year the Putnam County SPCA responded and investigated nearly 2,600 blotter entries, a 9 percent increase from 2024, and conducted an additional 710 patrols of parking areas. This year the agency is tracking and expecting another 10 percent increase in activity.
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