LIBERTY – The Sullivan County Department of Public Health’s Certified Home Health Agency (CHHA) has improved its Medicare Care Compare ratings to 3 stars for Quality and 5 stars for Patient Satisfaction, according to .
“This achievement reflects the dedication, compassion, and commitment our team brings to patients and families each day,” said Public Health Director Dr. Jessie Moore. She said this is “wonderful news with the Sullivan County community, as this milestone means even greater confidence in the home health services available right here in Sullivan County. It speaks to our ongoing commitment to safe, reliable, high-quality care and to supporting individuals and families at home.”
Moore added that the 5-star rating is especially meaningful because it reflects the trust patients place in the CHHA team and the strong relationships staff build through kindness, respect, and patient-centered care.
She credited Supervising Public Health Nurse April Novello and Rehab Supervisor Justin Pirino “for their dedication to quality improvement, as well as to all CHHA staff for their continued hard work,” stated Tiffany Kahn, Director of Patient Services. “We also thank the patients and families who place their trust in us.”
“This achievement reflects a strong foundation for continued growth, innovation, and responsible stewardship of public resources,” Health & Human Services Commissioner John Liddle said.
“These quality improvements coincide with CHHA’s strongest fiscal year in recent history, reflecting both enhanced service delivery and a reduced cost burden to taxpayers,” Moore added. “We look forward to continuing to grow, improve, and serve our community with excellence.”
“The dedicated crew of CHHA, and all of Public Health, should be proud of this achievement,” said District 5 Legislator Catherine Scott, chairwoman of the Legislature’s Health & Human Services Committee. “I am ecstatic about the progress this rating represents. They are testament to the care and compassion that our county employees put into serving our residents.”
To view CHHA’s profile on Medicare Care Compare, visit .
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