Panic in China! ICBC Wipes Out Customer Deposits — Balances Show Zero Nationwide

China Lens
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"The Industrial and Commercial Bank of China suffered a major system failure — all customer deposits were deleted.
#chinanews #chinalens #ChinaEconomy #ChinaToday"
All customer deposits at the Industrial and Commercial Bank of China, ICBC, have been
wiped out. The money in the bank suddenly disappeared. It's terrifying. The ICBC app
showed account balances at zero. Shocking countless people awake in the middle of the night.
Deposits erased. Investments vanished. The Industrial and Commercial Bank of China
suffered a major system failure. All customer deposits were deleted. The system completely
collapsed. Savings balances disappeared in an instant. The bank claimed it was a
technical glitch. But a failure of this magnitude is truly horrifying.
Today, ICBC's system malfunctioned again. Customer deposits were wiped out. Some people
found their account balances reduced to zero. Yet their credit card debts remained untouched.
The most heartbreaking part. Those who owe the bank hundreds of thousands of yuan
still owe the same amount, not a single cent less. Your deposits might not belong to you,
but your debts will follow you forever. It's utterly absurd.
If ICBC fails to restore its system this time, will those deposits ever be compensated?
The bank's data system has collapsed completely, erasing all customer deposits, yet ironically,
the debt, loan, and credit records remain perfectly intact.
This clearly shows the two systems are separate. In other words, if you owe the bank,
you'll never escape. But if the bank owes you, there's no guarantee you'll ever get it back.
From the night of October 29 to the early morning of the 30th of October 2025,
China's largest state-owned bank, the Industrial and Commercial Bank of China,
suddenly suffered a massive system crash, wiping out users' deposits and assets.
Viral videos show that across many regions, when users logged into the ICBC mobile banking app
or online banking, their account balances, investments, and funds all displayed zero.
Some even found their credit card information missing. Some users discovered their entire
accounts had vanished. The outage lasted more than 10 hours, causing panic among
depositors across China. Many ICBC customers said their hands went cold when they opened the app.
One lamented,
My savings are gone, but my mortgage debt is still there, the debt remains.
How can such a selective error happen? It only erases customer savings, but keeps the debts
intact. ICBC is supposed to be China's largest and most powerful bank. How could something like
this possibly happen? Now, who would still dare to deposit their money there?
The application of the Industrial and Commercial Bank of China,
ICBC, suffered a data crash, wiping out all customer accounts overnight.
The bank explained it as a technical glitch and a system failure. But such an excuse is
truly staggering. This is people's hard-earned money, not some virtual coins in a video game.
Today, it shows zero. Tomorrow, it might show millions. The bank's system seems to change
balances with just a few keystrokes, as if they were playing a business simulation game.
But this is the Industrial and Commercial Bank of China,
not an online game like Fight the Landlord. I just cancelled my ICBC bank card. After all,
such a massive incident happened yesterday, the entire balance was wiped out.
But what disappointed me even more was that I checked both the official website and the bank's
WeChat account, there wasn't a single explanation, not even a message to notify customers.
Honestly, I'd rather rip off the bandage once and for all than endure endless frustration.
So I decided to close my account completely. When I went to the counter to cancel my card,
I said, yesterday your app erased all our money, didn't it? The staff didn't answer,
they just stayed silent. That silence only made me more determined to terminate everything.
Whether it was a cyber attack or a system failure, they could have at least sent a message
to explain just a single line would have sufficed. But in the end, there was nothing at all.
Behind this incident lie terrifying vulnerabilities in the banking system.
The money you deposit can simply vanish overnight, without any warning. Who wouldn't break out in a
cold sweat hearing such a story? But what's even more distressing is that this may just be the tip
of the iceberg. Do you think only ICBC has problems? In truth, all banks could face similar
situations. Have you read the news? The Bank of China, the Industrial and Commercial Bank of
China, the Agricultural Bank of China, the China Construction Bank, and the Bank of Communications
have all recently announced the abolition of their supervisory boards. Does anyone understand
what the removal of these supervisory councils actually means? Meanwhile, ICBC's sudden system
collapse has blown up across social media. Chinese netizens are in an uproar. Some said,
this time it's just a test next time. It might be for real. Others warned, never test the limits
of ordinary people's patience. Another person urged, withdraw your money quickly next time.
It might really happen. Someone even joked bitterly, if it truly disappears, then I'm finished.
More comments poured in. This must be a rehearsal. If it's a special emergency drill,
at least say something beforehand. Maybe it's just a test. But getting wiped out like this
is really scary. Better keep a physical savings book. At least it's evidence. The balance got
erased overnight, and the bank didn't even apologize typical monopoly arrogance.
They don't care about customers. Some tried to calm others down. Don't panic. It's just a drill.
But others replied, a drill? Then one day it'll surely become real. One person shared their own
story. I once withdrew money from bank A, the seal was intact, then deposited it into an ATM of bank
B. The first time was fine. But the second time, 1000 yuan went missing. I called the staff to
handle it, and they gave all kinds of excuses to delay. Four days later, they called back,
saying they found no problem, and even asked, did you count the money at the time?
In the end, I had to swallow the loss. It's just like that saying, throw meat to a dog,
and how do you prove the dog ate it? Think about it, how many people actually remember the exact
balance in their bank accounts, or the precise amount they owe on their credit cards down to
the last cent? Personally, I can only recall up to the hundreds. I can't possibly remember the
Suppose the system goes haywire and then gets restored. How can I know whether the restored
amount is truly accurate? If the difference is just a few dozen yuan, it might not mean much
to me individually. But think about it, this is the Industrial and Commercial Bank of China,
the so-called no one bank in the universe. If such discrepancies happen to millions of customers,
the combined difference would amount to an astronomical figure. Now imagine you're a
meticulous person, you record every expense, every card swipe, every yuan in your notebook.
But after the system is restored, the balance in your account doesn't match your records.
Who can you turn to? Who will prove that your figures are correct?
Just thinking about that sends chills down my spine. Let me say this sincerely, for older people,
it's better to buy a safe, keep your money at home, and stop chasing those meager interest
rates from banks. Because when you truly need your money urgently, you might not be able to
withdraw it at all. Have you heard about the case at the Agricultural Bank of Hunan Province?
An elderly woman was gravely ill, and her daughter, Ms. Chen, tried to withdraw money to
pay for treatment. But after entering the wrong password three times, the withdrawal was locked.
The bank said, if the account holder doesn't come in person, we can't process the request.
With no other choice, Ms. Chen had to bring her dying mother to the bank to verify her face
and unlock the biometric access. After a long struggle with the paperwork,
before the withdrawal could even be processed, the mother passed away right there in the bank.
At first glance, it seems like an isolated tragedy. But in fact, it exposes the deep
disconnect between China's banking services and the real needs of ordinary citizens.
The real question is, where does the problem lie? Is our money truly safe in the bank?
If one day the system erases all data and can't be restored,
will all our savings simply vanish into thin air?
One ordinary citizen said that 24 hours had passed since the incident was discovered,
and things had only gotten worse. All investment and financial data were gone, completely erased.
Some reported incorrect account balances, missing a few hundred yuan,
and even the ICBC app itself showed missing funds.
Another person reported the same situation elsewhere, all their deposits had disappeared.
A Beijing netizen said, I didn't dare speak out as soon as I posted about it online.
I got a landline call telling me to delete my post.
A netizen from Sichuan also said, there's been no explanation, no notification at all.
Are they treating customers' money like a joke?
Another Beijing resident said, I'm really furious.
Ordinary people only have a little money to their name. And yet the bank arbitrarily changes
balances, loses data, and causes such a massive incident without issuing a single official notice.
They even said repairs would take until the third of next month.
Analysts have pointed out that China's economy is continuing to deteriorate,
the real estate market has collapsed, and the next major crisis will be a wave of bank failures.
Data shows that in 2024 alone, at least 200 small and medium-sized banks in China
had their operating licenses revoked a figure
exceeding the total of the previous three years combined.
A financial tsunami is approaching.
In the near future, more banks will go bankrupt. It's an inevitable trend.
Chinese banks, long used as tools of the elite to exploit the sweat and blood of ordinary people,
are now destroying themselves amid a nationwide economic collapse.
