Nike's BIGGEST Mistake Was Blaming Its Customers

Who is the one person you never publicly criticize? Hey, you know why the stock is down? Nike? Because it's customer's fault. Nike went from $261 billion valuation to $50 billion. Moments like this opens for criticism. Period. And if you criticize your customers, sometimes your customers just goes away. The customers who were once very loyal to you and they were buying from you. Sometimes comments like this carries more weight than you think. And you need to be reminded and say, it's not the customers. Find a way to let them know the way you want them before.