Sky Harbor travelers still facing long lines, cancellations after FAA ground stop

Fox - 10 Phoenix
27 followers
Nov 15, 2026
AI Generated·May contain errors
on the nationwide ground stop that snarled airports
and left passengers stranded with
thousands of flights either delayed or canceled.
It's only the third national ground stop ever and
the longest since 9-11. The Trump administration insists there's
no sign of a cyber attack and the
FAA says new technology added to the ATC system caused
an overload to the outdated technology.
I want to reiterate,
we see zero evidence of anything nefarious and zero evidence of
anything AI related.
So we want to be clear that we have an equipment issue
and we're working through what this
defective piece of equipment was.
And the FAA goes on to say
that it could take until Sunday night to get all flights back
on schedule.
Let's go live to Jacob Luthi to see what it looks like
at Sky Harbor Airport tonight.
Hi, Jacob.
Yeah, hey, Brian, good evening.
Look, we've been here all day. I think yesterday the
word that I was hearing from passengers here,
they were saying that they were annoyed. Today,
it's a bit different. Today, they're just tired.
They're just trying to get home. Last
I checked, there were about 100 cancellations here at Sky Harbor,
70 delays, much better
than the numbers that we were seeing earlier today.
Those were about in the 150s. But I do want to go ahead
and show you, this is the American
baggage service line. Now,
we've been talking to people throughout this line. Some had said
I've been in line for hours, two hours,
three hours trying to get their bags.
Some people said their flights got canceled,
so then they had to come here and now wait in this three-hour line.
And whether I was talking to people traveling to Seattle,
to Boston, maybe even to a beach somewhere,
they told me that the one thing everyone should pack today is patience.
Okay.
Long lines. And then stood in this line for another two, three hours.
Delays. It's been delayed about an hour,
so we're hoping that it's gonna actually go.
And eventually cancellations.
And it was boarding in 30 minutes and then they canceled it.
The fallout from Friday's FAA nationwide ground stop continued
at Sky Harbor Saturday.
Mary Doddsworth and Brenda Leach were among
the travelers caught in the disruption
after their flight to Seattle was grounded. We were on the plane.
Almost ready to take off and then they made us deplane.
Literally sitting in our seats. The two were able to get a flight
out early Saturday morning, but that one too canceled.
So then we spent, I don't know,
four hours trying to reschedule, rebook with every airline.
With few other options,
some travelers say they decided their best bet was to try again.
Another day.
We tried rebooking.
We couldn't get anything.
At Wednesday, they bumped us off the flight.
We got waitlisted for an 11 o'clock flight,
and five hours later, that flight's canceled.
So now we're giving up, trying to find our bags,
go back home, come back Monday night.
But amidst the travel woes, a bright light.
He learned at the Phoenix Mesa Gateway,
and now this is the first time we've seen him
flying into Phoenix, the Sky Harbor, so it's super exciting.
For Tammy Dickinson, the wait at Sky Harbor was personal.
Personal, she was waiting for her son,
an American Airlines pilot making his first landing
in his hometown.
He was supposed to arrive Friday to be with family,
one year since his father's passing.
After Friday's chaos, they weren't sure he'd make it,
but he did, a day late, but just
on time.
We weren't going to miss it for the world.
It was so exciting, because now we can
be together like we were supposed to yesterday
for the memorial.
And as you can see here, just after 9 p.m., baggage claim remains busy.
Now, again, it's going to take some time for those planes
as well as those crews to get back into position.
That's what airlines have been working on all day today.
The FAA administrator says that operations should
be seeming somewhat normal by the end of day tomorrow.
Reporting live at Sky Harbor tonight, Jacob Luthi, Fox 10 News.
