Why Gen Z Is Abandoning Big Social Media | Fortune Daily

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Her Campus Media and Facebook both started in Harvard dorm rooms.
Fast forward a few decades
and the two platforms have taken very different paths.
And yet, they are both facing existential questions about
their audience and their roles more broadly in society.
Windsor Western co-founded Her Campus in 2009 to give college women
a platform to write and read about the issues that mattered to them.
Today, it's a global media platform, it's a community,
and it's a marketing agency created for and by college and Gen Z women.
At the MPW Summit, we sat down with Weston to talk about
the impact of student journalism today and its future.
We also spoke about the big social media platforms
and why real connection is becoming more valuable than follower count.
And we discussed the issues on young women's minds in 2026,
which of course
included the Cornell rape case.
I'm Ellie Austin in New York, and this is Fortune Daily.
Linda, hello. Thank you so much for joining us.
Thank you for being here at the Summit.
Thank you for having me. I couldn't be more delighted.
So depending on your demographic,
Her Campus Media is either completely ubiquitous
or it's very new to you.
So give me a description of Her Campus for someone who's never heard of
it, someone who's seeing it for the first time.
So Her Campus is the voice of college women on
college campuses and beyond.
It's a company that I started out of my dorm room at Harvard back in
2009. And it's funny, you talk about it being
ubiquitous versus completely unknown. The year
is between 2013 and 2015, where if you graduated
from college before 2013 to 15, depending on your
school, you've probably never heard of us.
And if you graduated after that year and you're a woman,
you're like, oh, of course her campus. I love her campus.
You have a story about a friend who wrote
for Her Campus or someone who was in one of our communities.
So what we do is we create college
content by college women for college women,
and we platform women and help amplify their voices.
And why was there a need for that? What was the niche
in the market that you were trying to fill?
So most campuses have had a school newspaper for a long time, right?
And newspapers are great.
newspapers are incredibly important,
but in terms of a women's publication on college campuses,
they existed sometimes, and sometimes they would come
if there was an editor who really wanted to
have a women's publication,
and then it would go away when she graduated. So we were running the
women's publication at Harvard, and at the time,
Facebook had just come about a few years before us
and was for college students at the time.
You had to have a .edu in order to be on Facebook,
and believe it or not,
it was very cool to be on Facebook for 18, 19, 20-year-olds.
At the time, Condé Nast, Hearst, et cetera,
all the internships were unpaid. And if you got an
editorial internship, you probably didn't actually get
to write anything at all, right? You were
getting the coffee, doing the grunt work. I did them.
You did them, right? So you remember, you were there.
I was putting parking tickets on the editor-in-chief's
car so that he didn't get fined.
Exactly, right? So that's what you were doing.
So you get these amazing internships. You probably
were in New York City or in London or major big city,
not getting paid, having to subsidize it on
your own, also being expected to look the part, right?
And so we wanted to create a platform where
women could get clips published as journalists during
their undergraduate years beyond news,
right? So we launched this at Harvard.
Friends at other schools said, I want this too. We built a
platform. We won the business plan competition.
By the time we were graduating, we were at 25
campuses. And so we decided let's not get real jobs for a year, right?
There were me and two
other women, Annie and Stephanie were my co-founders.
Annie actually dropped out of Harvard
to do this with us. And the three of us said,
let's not get real jobs for a year. Let's see
where we go. By the end of that next year,
I want to say we were at 80 schools and it just
kept taking off. How did you fund yourself in that year
when you were not getting a real job?
We were completely self-funded and bootstrapped
and profitable for the first 15 years of our
existence. Were you taking a salary at that point?
No. So how were you living? We, the three of us
were living paycheck to paycheck,
but the business was paycheck to paycheck, right? Stephanie lived
with her parents. I lived with my boyfriend
who's now my husband and he lived with a roommate. They
actually shared a bed in their little room.
I mean, it was a very meager existence, but we would
get a partnership from, we had New Balance was an early partner.
Juicy Couture was an early sponsor
and they would pay us and we would pay ourselves.
We divide it by three and pay ourselves. What are
your main sources of your main revenue streams right now?
Yeah. So we have four sources of
revenue. Uh, one is going to be your traditional sponsorships,
advertising, banner ads, uh,
sponsored content, native content.
We think of our content as being on our.com on email and on
social. Those are the different content platforms, right?
Where we speak to our audience. So
sponsorships of that, for instance,
the 22 under 22 program that we do that elf has now sponsored
for the last three years. So that's one example.
Then we have our experiential offering. So much
like this wonderful conference that we're at,
I think media has an obligation and an opportunity
to be a culture creator, right?
So you can create these experiences like this conference that matter,
that really move the needle, that help drive conversations.
And brands will come and sponsor
that and want to be part of that.
So we have a large experiential business. We do women's
conferences and campus pop-ups and different events for women.
And then we have our community
side of the business. So what started
as women's journalism on college campuses, which still
exists and is our flagship property,
evolved when blogging started, right? When Instagram came about,
when Pinterest came about,
then with TikTok and all of the different platforms, the same women
who are interested in being journalists are the same women
who are interested in telling their
stories on those platforms.
So we have the largest college content creator programs in the country,
if not in the world. We have 130,000 college content creators
that come to us for education.
How can I be better at storytelling?
How can I be better at my craft? And for community, right?
They want to meet other people that are like them.
There's this whole thing about it being
very embarrassing to be a content creator
when you're just getting started. Who does she think
she is? Why does she think her story is important to tell?
And finding other women who are on that
journey with you can be very empowering.
So we create these communities of content creators,
and then we pair brands with them
who want to leverage their voice and their expertise to help
them tell their story and that's separate to the journalism
or that's that that can coexist with
it can coexist with so the creator journalist model
is something i think about a lot yeah in
many ways i think it's it's really helpful
to getting um good information out there and you
know people connect now with a face yes
um rather than maybe an institution i was leading a
conversation about this yesterday on our main stage
but there's also a responsibility that
comes with calling yourself a journalist
which yes um you know not all creators and they'll say
themselves kind of are aware of and understand yes
so how are you helping the next generation of
creator journalists understand that division
the responsibility that comes with it so we have the
first content creator certification program it's
called certified influence it's free for students
to take or for any of our content creators
to participate in and it's a series of training
modules that talk about ethical content creation
talk about standing behind your word talk about
validating your sources right
so really bringing a journalism lens to content creation now it's
nuanced because a lot of content creation may
be satire right it may be skits it may be we there
are some content creators
who create an entirely new character that's not even them right and and
create content in that vein so it's
not a hundred percent overlap of course between a journalist and
a content creator but it is important
that when you put content out there you can stand behind
the content and you can stand behind the story that you're telling
so we do that we talk about
ftc disclosures we talk about how to disclose
when you're working with a brand how to know
how much you should charge for your content how
to know about usage rights right um and really
understanding where brands are going to use
your content where they're going to use your image and
your likeness and how to negotiate on your behalf what
are some of the most sort of popular subjects
that your readers are engaging with right now
and you know you have this proprietary data on young
women what's it telling us about where they're
at and what's on their minds well the Cornell story
has been i wanted to ask you about
that the Cornell story has been incredibly um poignant
and relevant right for college women
um unfortunately it's not just a Cornell story
the fact that it's capturing national attention right now
is very important for our audience and
for our readers but it's
also not something shocking right to them i mean the the number
of women startup brands that have a sticker you put
on your nail that you can put in your drink
to see if your drink has been drugged right the fact
that these these tools exist and there are so
many um solutions out there to keeping women safe
on college campuses it's abhorrent right and what
do you think the story is that's being told on her campus
that isn't being told in other parts of the
media landscape about what happened at Cornell?
The fact that it was broken by student journalists,
right? So we partnered with the student journalists
who first broke that story to talk about the
importance of journalism,
to talk about the importance of really digging into it, because
this happened several years ago, right?
And then it just two years ago. Yes. And it's just come to
light. So telling the stories of those journalists,
really understanding from them, why did you want
to tell the story? How did you get engaged in this and platforming them
and elevating them as role
models right we think is really important
um couldn't agree more you a lot of executives
watch this show and as i said you have
this you know really interesting um viewpoint into the
minds and lives of young women what
are legacy brands misunderstanding about marketing to that
demographic so there's this idea
of a millennial pink right uh i love pink i'm a millennial the
millennial pink is more of a muted shade
and the reason i bring this up versus the the gen z not
Brat green was last summer, two summers ago.
So it's less Charli XCX lime green, right? But the idea that
things need to be polished and perfect, right, is completely wrong.
There is this idea where a lot
of millennials still think, oh my gosh,
we can create this beautiful visual and that's what's
really going to be compelling. That's boring.
That's snooze fest, right? Gen Z is, I'm waiting
for the time not too long from now where if social doesn't change,
I'm going to say something kind of
wild. If Instagram and TikTok don't change what
they're doing, they're quickly going to go the
way of Facebook, right? Where they will
be for an older generation because of the AI
sloppification and the lack of trust.
I could talk about that for a very long time.
What does Instagram have to do to avoid that happening in your-
It needs to flag AI content.
It needs to have a very clear filter where you could say,
I don't want any AI content to show up in my feed
or a very bold way of disclosing that this
content was used or was generated with AI
because otherwise if you can't trust what you're seeing
you're going to stop having any interest in it
because it's all just going to be garbage I mean
we can talk about dead internet
but your your question was what do they not understand it's
that messiness is attractive
is that things being less polished make them seem real and make them
seem trustworthy right because now you can create an AI image
or video of anything you can make it
look perfect. You can filter yourself to look like
an entirely different supermodel person.
And Gen Z's experience that and they're over it, right?
They want things that are blurry. They
want things that are real. They love digital cameras, right?
Vinyl is back because they want
things that feel real.
They're listening to records start to finish, right? Because they're
tired of AI curated playlists on Spotify.
So pushing the edge of technology is not going to
get you further with Gen Z. They want experiences that are real
and they crave tangible, trustworthy
things. You sit in a really interesting spot between
those two worlds. Where does it go in
the next five years? So as I said,
I think that social media needs to change if it's not going to,
when I say go the way of Facebook,
I'm not dissing Facebook, but the person who I know
who loves Facebook the most is my father, who's 82.
He loves Facebook, right? And we don't activate
any programs on Facebook whatsoever.
The use case for Facebook with college students is Facebook
Marketplace, right? It's the new Craigslist,
essentially, which is useful. But with Instagram
and with TikTok, there's this big pushback,
obviously, against the addictive feeds, the
addictive algorithms. Then you talk about
the dead internet theory, and there's more content being
produced by bots than by humans,
and there's more engagement with content by bots than by humans.
And young people are smart, and young people
are sophisticated, and they're savvy, and they know
what's new and they know what's next.
And over the evolution of her campus over the last 17 years,
if you think about our business model,
when 25% of our community graduates when they're seniors,
we have to replace them with new freshmen.
Otherwise we become obsolete. So we have to
be on top of what are 18 year olds interested in?
How are 18 year olds consuming content? How
are 18 year olds communicating?
And we're seeing this real pushback to community, to real life
relationships to, it is better to have a hundred people
who know your name than 10,000 random
followers who are judging you on the internet.
So for brands, it's going to be a complete shift
in dynamics. We're in a post page view world right now on social
or not on social, on our
websites, right? That business model of driving page views
and monthly unique visitors is, is
gone. What's your most important metric right now?
Right now we look at engagement rate, right? It's
no longer even followers doesn't matter on social it's the reach
and the engagement mostly shares
we love shares that's the number one thing that we track
because it means not only did i like this
i like this enough that i want to show it
to someone that i care about because it's funny or
it's important right um so we look at shares
as one of the most important metrics windsor thank
you so much for joining us and enjoy the rest
of the summit thank you for having me really appreciate
it. So what has oil companies
and clean energy developers on the same side? Well, it's the race
to power AI. A bipartisan bill would fast track everything
from solar farms to gas pipelines.
Supporters say it could ease energy costs,
but not everyone is in favor of it. Fortune Energy
editor Jordan Bloom walks us through the bill
and tells us why it launched a million mountain
dew puns. Baja Blast isn't just a Mountain Dew drink.
It's apparently the legislation in Congress
that's going to expedite power reform and feed the AI boom.
Go figure. It's the Bipartisan
American Affordability and Jobs Act, Baja for short.
So there's a lot of Baja Blast jokes being
made right now in Congress.
Congress isn't known for good jokes, let me be clear. So permitting
reform legislation sounds really boring on the surface,
but it's actually very important in
terms of what's going on in the country right now.
This legislation essentially would expedite
permitting for pipelines, wind farms, solar farms,
and maybe most importantly, the transmission lines
to carry that electricity that have
been particularly onerous to build. So it's a weird
mix of allies and enemies,
Republicans combining with more centrist Democrats. The oil and gas
industry is united with the renewable energy sector.
You don't see that often. On the other
hand, it's the rare issue where
the renewable energy sector is divided with environmental
groups for the most part.
I'll quote the Earth Justice President, you know, while it's a genuine
policy breakthrough on transmission
and modernization of our electric grid, it also
eviscerates bedrock protections for water,
wetlands, endangered species, and the most basic
expectations for transparency and responsible environmental analysis.
The legislation is not
going to come up for a vote, most likely,
until after the midterm election results. Democrats are
projected to win the House. The Senate's a toss-up.
If Democrats win both, they might be tempted to
say, hey, let's punt this till the next year,
come up with a version that's a little more to our
liking and get that through.
The problem there, of course, is that you would still need 60 Senate
votes. And even if you get 60 Senate votes,
which would be difficult, then President Trump is still
in office and he could veto it.
Right now, President Trump's in support of it. So do you
take what you can get now or do you punt and risk losing everything?
Spirit Halloween rises from the
dead in vacant storefronts every autumn.
News editor, Caterina Giorno, I can't do this seriously.
News editor, Caterina Giorno spoke
to the CEO about how he conjured a 1,500 store empire
out of one spooky season. This is the business of boo.
Cat, hello. Happy Halloween.
I know it is a monumental event for you. We've just had a
long conversation. I actually hate Halloween,
but thrilled to have you here to bring us all
into the spirit. Talking of spirit, Spirit Halloween.
It is North America's biggest
Halloween retailer. It seems to appear out of thin air every autumn.
Tell us how this business
operates. Much like a spirit itself, you know?
Out of nowhere. Out of nowhere. Listen, eight to
10 weeks it operates and that's how we all know it
in the neighborhood at that one store that
mysteriously no longer exists
but then it does exist as a Spirit Halloween the rest of the time
it is actually scouting locations it's planning costumes
to order it's planning costumes of what
will be the next big hit and they're trying to get all cargo
and all merchandise into the United
States so for someone who might not be familiar
with Spirit Halloween tell us what to expect
when you walk in the door of that previously vacated store
from a different chain and i won't
hold it against you that you don't like Halloween
thank you totally fine so i'll explain this to you
in a way that, you know, other people will be yelling at the TV here.
Essentially, you're walking into a store and there's a whole experience.
It's called an in-store experience, ISE,
and you get to experience a brand new theatrics in the store
as you're shopping for your Halloween costume.
Wow, I am blown away by this.
You spoke to the CEO of Spirit Halloween.
I am actually, sarcasm aside, I am interested in the business model.
Does this company make enough money in two months?
So say in sort of like October, well, I'm going to say the end
of September, October to keep it afloat for the rest of the year.
For the rest of the year. And they're also able to, again, pay money
towards their charity for Spirit of the Children, their charity.
It's now their 20th year. And essentially it operates in every
children's hospital of every single place where their stores operate.
And Kat, for your piece, you spoke to the CEO of Spirit Halloween.
What did he tell you about the business model?
Yeah, I spoke to Steven Silverstein.
He's the CEO of Spencer Spirits because he also is the CEO of
Spencer's. It's a small, well, for us Americans here,
it's like the epitome of a teenage lifestyle
in the mall. But it's Spencer's, it's Spirit Halloween.
It's also Hot Topic recently.
What's Hot Topic?
Hot Topic, same thing. It's a big box store in the mall, essentially.
It's like where every single
angsty teenager would love to go to and then they age out of it,
unless you don't age out of it,
which is no judgment here or there.
Anyway, he spoke about, again,
operating the store as not a temporary store,
not a pop-up, but a hybrid store is what he told me.
Essentially, you're operating for eight to ten weeks of the year,
consumer side facing, but the rest of the year he's operating
in terms of how to get logistics,
how to get costumes to go into the country,
how to pick the right kinds of places to have our next store.
I did a quick ask around of people on our team here
where they have bought their Halloween costumes from this year.
And unsurprisingly, lots of people have bought them
from Amazon because it is cheaper.
So how does Spirit Halloween think about competition with an Amazon?
And is it facing price hikes from tariffs?
Yes, on the tariffs.
Yes, they've thought about how people get their Halloween costumes.
And thirdly, journalists,
we work long hours and we don't get paid that much.
So, I mean, I get it too.
Amazon does go directly to your door.
I mean, for the most part, Spirit Halloween started out
when there were plenty of other competitors, right?
Think about Party City, probably
the biggest example of the biggest competitor.
And there were other smaller mom and pop Halloween stores.
So what Steven did was really go
from the small Halloween costume to a store
to Spirit Halloween being like the Kleenex of tissues.
Spirit Halloween, you have to say, hey,
Spirit Halloween, you're going to Spirit.
I'm not going costume shopping, I'm going there.
So that's the experience part of it.
The biggest question of all, Kat, what
are you dressing up as this Halloween?
I'm hopefully going to go for a niche,
esoteric Twitter joke that only my friends will get.
got it that seems very on brand for you thank you thank you
that was the business of boo i'm
going to keep saying it it
was also Fortune Daily, I'm Ellie Austin, we'll see you tomorrow
should we go
boo spirit
halloween
okay
