911 down in Oakland; emergency calls routed to Alameda County

Fox-KTVU
27 followers
Oct 23, 2026
AI Generated·May contain errors
It all kind of started late yesterday evening.
Yeah, it first started about 8:30, Garcia,
which I first assumed was 8.30 this morning.
You think, okay, lines have only been down for about an hour.
How much could possibly happen in that time?
That wasn't exactly the case.
It was 8:30 last night that Oakland police dispatchers realized
that their Internet was down,
their phone calls were down, and their CAD system was down.
So not only are they not able to receive 911 calls
from someone saying that they have some sort of emergency
and need police response, they couldn't even get any information
that any sort of emergency was happening in the first place.
That's what that CAD system helps them do.
They realized that they couldn't figure out what that issue was.
There were error messages blaring
on what sounds like their computer screens.
So at about 9:45 last night, they had all 911 calls transferred
to the Alameda County Sheriff's Office.
Now, you specifically mentioned police.
That's important to note here
because we're learning that the Oakland Fire Department
is still able to receive all of their calls for service
so they are able to work business as usual
in fact to the point where Oakland police dispatchers
are now headquartering themselves
over at Oakland fire dispatchers
and the way it's working right now Alameda County Sheriff's office
they continue to receive all 9-1-1 calls meant
for the Oakland police department and then they
are relaying that information over
to Oakland police dispatchers a process that makes the
police emergency response a lot slower than you would want.
They're also mentioning that they are
right now only able to respond to priority one calls.
It's exactly what it sounds like. Any
sort of call that involves an immediate threat to life,
serious public hazard, or violent crimes in
progress. That is how it reads from the code
of the Oakland Police Department. So if you have
any sort of emergency that is directly related
to some of the weather we've seen today, I know it
hasn't really been all that strong of a storm
but sometimes a little bit of rain
could lead to a tree coming down
or some flooding in your local neighborhood you
can still call things like 3-1-1
and 9-1-1 for the fire department and the
fire department can still respond
and help you out with that we haven't seen
too many car accidents this morning that involved a lot of injuries so
