More Canadian Crime Stoppers chapters pause program after CBC investigation | Hanomansing Tonight
Oct 23, 2026
AI Generated·May contain errors
Video Summary
AI GeneratedFormer RCMP superintendent Gary Clement discusses a data breach involving Navigant 360 and Crime Stoppers. He expresses disappointment over the delayed response to the breach and emphasizes the critical role of anonymity in policing, warning that leaked data could potentially put tipsters at risk.
Well, for more on this, let's bring in Gary Clement,
a former RCMP superintendent, and he is in Ottawa.
Gary, I can't remember the number of times I've worked
on a story where police officers have said,
if anybody's got any tips, they can get in touch with Crime Stoppers.
Those tips are absolutely anonymous.
So I just wonder, for you as a longtime police officer and supervisor,
what's your reaction to this story?
Well, first of all, I guess I would have to say extreme disappointment
in Navigant 360 for the length of time it appears they took
to get a hold of Crime Stoppers in Canada.
It is unfortunate.
Crime Stoppers has been a mainstay for policing for decades,
and it has been extremely beneficial for the public
because there's individuals that obviously do not want
to have their name used or anything involving crimes.
So it's one of those tools, and as you know,
law enforcement doesn't have a lot of great tools anymore,
but this is one of those tools that can be extremely beneficial.
So it's disheartening to hear it. I think we'll overcome it,
but confidence in the system, definitely Crime Stoppers
and Navigant are going to have to demonstrate a lot of confidence.
Is it overstating it to say that this breach, this data breach,
might be putting some of those tipsters in danger?
Well, it had, and I think it was summed up well by the individual out
of Toronto that said they don't know exactly what was leaked.
They haven't been told by Navigant.
But definitely my experience with using Crimestoppers,
for the most part, it's, you know,
they try and keep individuals' names out of it.
But some of these individuals that pass on information,
they're so close to the criminal activity
that it's fairly easy to identify who that individual is.
So I would hope if there is anything
that may cause some angst with some of those people,
they did provide information that a threat risk assessment takes place.
And that only should rely with Navigant
and a notification of each of the Crime Stopper bureaus.
Give me a sense of what it's like
to be on the other side of those Crimestopper tips.
An example, maybe generally speaking,
of where that tip has helped you in an investigation.
Well, we've received information before where,
say in a city, and I'll use Ottawa as an example,
where I ran the integrated proceeds of crime here.
And we, you know, we came out with a number of cases over the years
and all of a sudden we were getting Crimestopper tips that allowed us
to enhance the investigation as far as who some of the criminals were,
who they were connected to.
And we wouldn't have got that if through
any other means other than Crimestoppers.
It often happens with, you know,
especially in the area of drug trafficking or human trafficking.
We will get people, Crime Stoppers gets lots of individuals
on that or individuals that are involved in armed robbery.
So some of them are pretty serious crimes.
So you've been a senior police officer with the RCMP,
with a municipal police service.
How do you think police services can rebuild credibility
with tipsters here? What needs to be done?
Well, I think we have put it into perspective.
I mean, we read about systems being hacked every day.
I think it's disappointing that, and I can't speak because I don't know
the full circumstances of P3, which is a system they're using,
but I would have hoped Navigant would have been beefing it up
because we do know that the hackers are becoming far more sophisticated
and able to hack these systems.
So if they hadn't been beefing it up,
then the fault lies with them and shame on them.
I would hope we can go out and the law enforcement is able
to go through Crimestoppers and demonstrate that they've got
an enhanced system that, to the degree possible, and nothing
is 100% non-hackable today, but some systems are extremely weak.
And I think people, especially with systems,
rely on their laurels and it's always worked and just have
not maintained the level that is required in today's environment.
I always like your insights on police.
And Gary, thank you very much for speaking with us.
Thanks, Ian. Have a good evening.
Gary Clement, former RCMP superintendent.

