Multiple states sue OpenAI over user safety

OpenAI is facing more lawsuits over concerns its tech is harming users. As Alexis McAdams reports, the company argues its safeguards are stronger than others in the industry. Eight states announcing lawsuits against OpenAI on Wednesday, accusing the company of deceiving users about the safety of its chatbot. Attorneys General allege that ChatGPT has coached its users, including teens, to harm themselves or others. It follows a similar lawsuit filed by Florida's Attorney General in June. It utilizes human tendencies and mimics empathy to trick people into providing more information, further encouraging this dangerous behavior. OpenAI pushing back in a statement saying it's, quote, built industry-leading age-specific protections into our product that many other AI products lack. Adding, we'll continue to work with experts to inform our work and build additional safeguards. In August, it launched a restricted ChatGPT mode for teens that it argues offers stronger safety features. It does age assurance. So if you're under 18, it puts you into a new mode or a new model that is really designed to be appropriate for someone under 18. Meanwhile, the Federal Trade Commission has reportedly sent civil subpoenas to both OpenAI and Anthropic over potential consumer protection violations. According to Axios, the agency is looking for documents concerning security incidents and safeguarding practices. The FTC Act says that you can't deceive consumers about your product. You can't have your product harm them in ways they can't anticipate and can't avoid. Last month, President Trump says AI leaders signed an agreement with police themselves rather than face federal regulation.