How to Create a Network of Likeminded People | Chase Dimond & Cardinal Mason

Chase Dimond | Email Marketing
40 followers
Sep 12, 2026
In this episode, Chase Dimond and Cardinal Mason cover:
- Building with or without partners
- How to create a network of like-minded people
- Klaviyo vs. Sendlane
Video Summary
AI GeneratedChase Diamond and Cardinal Mason discuss strategic business growth, focusing on the risks of early equity sharing, the importance of owning distribution, and the value of founder-led customer service. They contrast the impersonal nature of large corporations with the agility and loyalty built through high-touch, personalized support and \"doing things that don't scale.\"
Hey, what's up, Chase Diamond fans?
Welcome back to another episode of The Diamond Download,
where me, Cardinal Mason, and Chase over here at Chase Diamond
talk about what's relevant and happening and useful
in our little community.
We got three good topics that I actually gave Chase some notice on
for the first time.
Yeah, they're good.
You normally just hit me with them, but I actually saw them
and they're really interesting.
They're really top of mind and really relevant.
Before we get into it, how's the day?
How you doing?
Day is hectic.
You know, bringing on new team members.
I hired a salesperson and he's a killer.
He looks just like me, which makes it really easy.
If someone doesn't know me that well,
then you can just say he's Mason
and I think the close rate is going to go up.
So that's good.
Other than that, I'm in West Palm right now.
I'm just kind of getting some fresh air away from Miami,
just hanging out for a little bit.
What about you?
Yeah, happy birthday.
I'm curious to see.
Let's check in in maybe about a month and see how the closer does.
I know you what your close rate is on probably about 50 to 70 sales.
Go so far.
So as you hire that person curious to see
if the quality of the clothes is the same or not,
but on online things are good.
I should just got a slack notification.
We're a channel for the agency on Slack
where contracts go out and contract sign
and in one of the deals that I brought in.
We've actually been working on this deal since December.
It's with a public company.
I can't say too much more,
but we just signed with them
and they just wrote us like a six-figure check up front
for like the six-month term.
And it's crazy.
Like for them, it's probably like peanuts and pennies
and a drop in the bucket,
but for us to get like a six-figure check up front
before we've even done the work is like insane.
So I'm in a pretty good mood today.
Nice dude.
I mean that's rent.
That's rent for the structured HQ.
That's awesome dude.
Congrats.
Yeah, sick.
Let's do it.
All right.
So first topic building with partners.
So obviously like you have like 28 partners
and structured a lot of partners.
I've had business,
but we've been business partners.
I'm curious like well now you kind of build everything.
So like anything you do,
you know is mostly just done just by you.
Do you want to go over like the pros
and cons of like building a business with partners?
Yeah, dude.
This is a really interesting time.
We went for us both.
I've got a lot of different feelings about this.
I think when you're first starting out
and kind of when I was on the come up
when you're on the come up working partners is amazing.
I think it's great.
You share the risk you share the work you share the upside.
It's awesome.
So I definitely wouldn't change any partnerships.
I had in the past,
but now I've gotten to a point fortunately where you know,
a lot of things I want to do don't require other people
or if they do it could be something like an assistant
or VA or maybe someone that I pay in dollars not in equity
or points.
So right now I'm trying to do as many things as possible
by myself that being said like I think the word partner means
a couple different things to me one is like a business partner
where we actually own an LLC
or an entity together or other partnerships
that I'm trying to do more of or things
where it's like hey,
my company is good at this your company's good
that let's transact in a specific one-time thing.
For example, I just did an event with my friend Shaq.
I did between you know myself Chase Diamond
and his business geek out.
We did a partnership on a specific event.
So there's a finite start end date and I like that too.
So I like to build businesses at this point now primarily
by myself or in partnerships
where it's very specific on like a project
or transaction versus hey,
I want to own 50 you want to own 50.
That's kind of like where my head's at right now.
We can kind of take a step back.
What are your what are your thoughts on this
what your pros and cons?
So I did one of those corny videos on TikTok.
It was like 24 lessons in 24 years
or whatever because like on Twitter it's played out
but on Twitter or on TikTok,
it's like brand new everyone loves it.
And so one of the ones that I had was
if you're starting a business,
you've never had a business before.
I don't think you should do it with a partner.
I think it actually makes sense for you to learn
these lessons by yourself.
And yes pay for help if you need it like pay people
with like you said dollars instead of points
and make like I want to say like your first couple hundred
grand by yourself and then start,
you know building with partners
because obviously like you and I have been pretty lucky
like we like all the partners you've had
and you know partners I've had and stuff like are good people
and you can kind of trust him
but a lot of people get I was watching an Alex Ramosi video
about like how he got screwed over by his partner.
Like I don't know.
I don't want to go into the whole story
but people can watch it or they've already seen it
probably and like you would be shocked
at how terrible things can go
like you're trusting someone with half of your money
that can go very South very quickly.
And I think like you need to spend a couple of years
and make a couple hundred grand in the trenches by yourself
before before you can really understand
what a good business partner looks like,
you know what I mean?
Like you have to have a sort of complimentary skills
supplementary skills where it's like for example,
like we have been on copy MBA.
He's not a 50-50 partner,
but he is you know, he does have points almost basically
and you know, he like we work really well together
because I master organic and big ideas
and Ben is really good at paid
and then filling in the holes on those big ideas
because sometimes I'm like a bull in a china shop
and I don't really know what to look for
but Ben has done this a couple of times
with different info businesses
and knows where to like tighten things up.
So I think like we're kind of like yin and yang like that
and you and I have you know, similar,
you know compliment skills too.
So what do you think of that?
Yeah, it's interesting.
I think for me starting out like I work for people
like for a couple years after college
like two years after college.
I want to go work for people.
So I kind of learn a little bit about business
and operations as being an employee
and then I kind of start off on my own
and had different partnerships.
Yes, it's interesting.
I've had some, I've gotten really bad
or I've gotten really screwed over.
So I think the learnings that I've had from those
is like to your point.
So maybe either you do it by yourself,
you learn the kind of the ropes,
you learn the mistakes,
you learn what you're good at
and then you understand like what a partnership
could look like in the future.
I think my biggest mistake was just saying yes,
you know really quickly when you get excited about ideas,
someone approaches you with something you say.
Yes, you kind of happen to be in a conversation
with someone you tell them about an idea you have
and then before you know it,
you guys are business partners,
even though that wasn't your intention.
You're kind of like in too deep.
You're like, wait, wait, wait.
Hold on.
How did we get here?
Right?
So it's just really interesting to think about
like the context you're in who you're talking to
and really the pump the brakes
before you sign the LLC
and before you sign away a third,
a half, a quarter of your business
or that might be.
So I think step one is like come up with the idea
to come up with like the plan of like,
how does this get done?
Who's going to implement it?
Is it cash heavy?
Is it resource and heavy
and how can you do more with less?
Like how can you do as much of it as possible
and maybe farm them out
because if you build a good business,
you're going to you're going to want to own
as much of it as possible.
So it's interesting and kind of going back
to Ben and other people.
I think there are great partnerships
where you pay people really well,
really heavily on like a performance basis,
right?
Maybe they don't own necessarily equity in the business,
but they're highly incentivized to you know,
eat what they kill per se
because they're going to have a lot of upside
above and beyond just you know,
a paycheck or a project based thing.
Yeah, a hundred percent.
I think like it's a really good place
when you can get to a point
where you can pay really good people
with money instead
because like every business sort of needs
some firepower at the beginning
and you need that in the form of you know,
capital or human labor.
Like in the next couple months,
like I'm going to like we're going to have to bring on
like a really really good operator
so we can keep scaling what we're doing.
Yeah, and like luckily we're going to have money
in the bank that we can just use to you know,
pay them a good salary
and maybe give them a couple points
but we're not going to give up like 75% of the company
just to have some you know,
five-star a player come
and just be incentivized to join the team.
Yeah, and like in startups
where they have like vesting schedules
and class and all this stuff
and I've never really understood why
but it's that way like you allow yourself
to enter a relationship with someone.
They're incentivized.
They've got upside
but they really have to prove themselves
and earn it for a lot of times
when I'm in deals
or you're in deals equity is typically given.
It's not earned right
where I like the opportunity
for people to have equity and points
but they have to earn it
and that happens over one years,
two years, four years
and after there's a lot of history
of working together a couple other
like interesting thoughts and points.
I think like one thing that I found
so I've been trying to hire people
like work with me like on the personal brand side
and what not obviously you do some work with me
and what not even amazing.
It's really hard to find like great employees
for like the personal brand stuff
and it's way easier to find partners
and again the word partner means different things,
you know in the case of partnering with you,
you write the entire Alex in my inbox series,
right?
So that's a great partnership
where we both are just working together
and coming together by value.
For me to get that same quality
of me just paying someone
that's like a random writer.
It's going to be hard.
It's not impossible.
It's going to be hard.
I think that's actually one of the challenges
like on the flip side of it.
I want to own as much as I can
in the businesses that I'm now starting
but it's really hard to find people
that can just sprint
and be super autonomous
and kind of at a comparable level
if they're not your partner
because typically people that are partners
won't go to work for someone
and people that are working for someone
don't go become partners
like and again,
there's obviously a lot of in-between
since instances and scenarios
where that isn't true
but in the most part
like it's hard to find good people
like for me to hire people
to do my social media.
I want all the people that I can't hire.
I want the Masons.
I want the Oxford Moses.
I want the people that are already
doing it for themselves,
but they're typically not going to do it
for someone else.
So that was kind of interesting
and I think the last thing I'd say
is like I've been getting this
asked to speak a lot of events
and podcasts and early night career.
I said yes every single one
probably too many
where I was doing like one or two a week
and then I just got burnt out
but it was a great way for me to build
the name and kind of get my reps
and start to leverage other people's
platforms and now
like I try to say no to everything
because I want to own the content.
I want to own the distribution
like instead of me going to do
someone else's podcast.
I might as well do this podcast
with you where we control the narrative
we control the topics.
I don't want to do another email
marketing video,
right about five things
I've talked about on the last 20 podcasts.
Yeah, dude,
everyone already knows how to do
an abandoned car flow.
I don't think you need to explain that
anymore.
I mean I would say though like
for you to really grow as a personal
brand. It does require you,
you know,
moving into other people's audiences
like love them or hate them.
I know everyone hates them
but that's what tape did.
I'm using him on purpose because
he's just a phenomenal case study
of how to get a personal brand
to grow and just be so massively
viral like no one really
knew who he was.
I mean he was kind of in our quarter
on Twitter like you probably
probably saw your tweets a handful of
times probably same for me
but like it wasn't until he started
doing podcasts with other big people
where like,
you know people really start to
figure out who he was in different
niches and stuff like that.
And I think that's one of the most
valuable things you can do as a
personal brand,
but it also doesn't require you to
partner with anybody.
I mean like there's still an exchange
of value without having to
even pay them money.
You know what I mean?
Like I'm sure people would
pay you to have you on their podcast
and I mean your hourly rate is pretty
pretty valuable.
So
yeah, I think I think that's good for
that. We think
yeah, great to the next one.
All right. So how to create a network
of like-minded people.
So I mean the one of the best things
about you at this point now is
you're extremely well-connected
you've even you connected me to a
handful of people that
have turned into
really good clients and
whatever else like I think that's
been super valuable.
How do you get into these rooms?
How do you meet people?
How do you network?
How do you find friends that are on
you know sort of the same path as
you because like I get this question
a lot where people are like
do I come in?
I'm in Ohio, you know, I mean like
no one in Ohio at least in my little
small town thinks about business.
Like how do I find people like you
and chase or whatever, right?
Yeah, it's interesting a couple
thoughts. I have is like
you know now kind of with where I'm
at when I think about this like
that the best way to get access
to the people you want typically
requires some kind of money.
It doesn't even have to be big bucks
with some kind of money.
So anytime I wanted to learn something
or learn learn from someone
or meet someone
you know you buy their courses you
pay them to do consulting you
attend the events that they host you
join their group.
So I think that like it
requires not always but in some
degrees it either requires a lot
of money or sorry some money
or a lot of time, right?
And I think there's a fraction of
the two were like for me actually
just at 200,000 on LinkedIn
yesterday. I went from 27,000
to 200,000 on LinkedIn in nine
months. And how did I do that?
I paid people that were already
doing it to teach me.
I paid them to get that knowledge
and that was an investment into
myself. So I think like when
you invest in yourself, when you
buy the right courses, when you
pay to be at the right events,
when you pay for the masterminds,
when you pay for these online
groups, when you pay to do these
things, it shows that you're
really serious.
And anytime, for example, that
someone gives me money, I always
take it 10 times more serious.
I take free stuff obviously super
serious and it's really important
to me. But anytime someone gives
me a cent, a dollar,
you know, whatever it might be,
I really am invested.
So I just started this like
LinkedIn thing last week
and people were like, hey,
what's, what is this?
Are you getting advice?
You can do this, that, that, the
other or is it just growth?
I'm like, I'm primarily growth,
but like, you know, you have
access to me and my cell phone
number and people are just
asking me questions and I'm
giving them advice, right?
So for me, like it took just
being really kind, being really
helpful and then a little bit
of money, paying people and
they, you're kind of surprised
like pay someone $500 for an
hour, $1,000 an hour, follow up.
You let them know the progress
you got and you kind of build
this relationship where then
money in the future isn't the
way that you transact.
You kind of build a friendship
from it.
What are your thoughts?
Um, I think, yeah, in terms of
building like business
relationships, I think that,
yeah, it usually starts with
some sort of dollar amount.
I mean, like I, I kind of got
lucky cause like you were
paying me before I was on your
team.
Um, and so that's kind of how
we connected, I guess, but in
terms of like how I've met at
least my friends that are like
my homies, like my circle, not
really like business connections,
but I mean, I met them all from
social media.
I think obviously like you need
to be doing something important.
So at the time when I met all
these people, like I had a small
Twitter, I think like a couple
thousand followers and like they
knew I was writing for some cool
brands cause I was posting about
it and I was like, you know,
building in public.
Um, Ron Shaw obviously does this
really well.
Um, right from, um, yeah.
Like he, like if you're building
in public and you're posting
about what you're doing and
people are interested in it,
they're going to reach out to
you or at least when you reach
out to them, you already have a
full portfolio of what you're
doing.
Um, but like obviously to turn
those into real friends, like
you have to have some sort of
personality.
There's plenty of people that I
know, at least in Miami, we're
doing cool things, but like, you
know, maybe they're not the type
of person you want to be around.
So like, but if you're, if
you're successful in something,
whether it's, it doesn't even
have to be business.
It could be like, maybe you're
really good at, you know, growing
social media accounts or like
you're really good at sports or
like you're, you're like something
where you kind of like give
yourself a little bit of status
and you're a cool person.
Like you can be friends with the
whole world.
Yeah.
A couple of things to kind of
add to that.
Um, you know, when I was thinking
about how I first got started,
one of my friends, like basically
forced me to write an angel check
in a company.
Um, this was like five or six
years ago where, you know,
investing like $10,000 or whatever
it was like, that was a big deal.
That was a lot of money for me to
write personally.
Like I didn't have all that much
money, but just by writing a
check, like to this company, I
became like friendly with the
founders.
And then they had really good
angel investors as well in the
round that I could then be like,
Hey, Mason, want to let you know
that I'm also an investor in this
company.
And you kind of can build
relationships through, through
that.
I think the other thing too, is
like when I started playing golf,
there's being able to like reach
out to people and be like, Hey,
you know, I'm, I'm getting into
golf.
It's not that you golf to, you
know, I'm into these things.
So I think having like common
interest, I think to your point
too, like just being interesting
and engaging on social with
people over time and people that
are kind of in similar levels to
you, right?
Like if you have a thousand
followers, don't engage with
people that are interested in
have 500 to maybe thousand
followers or maybe 10,000
followers.
Right.
And as it's interesting, as
your following grows and as your
connection grows, access to the
people that you get changes, like
for example, when I was first
going on LinkedIn, like the
golden standard was this guy
named Justin Welsh, right?
I think he's got like 400,000,
maybe 500,000 followers.
I saw that this year he's going
to do like 200 something million
impressions on LinkedIn alone or
something wild, but maybe that
was all the social.
And this, this year I'll probably
do a hundred million.
And now you and I are buddies.
I've had him on my podcast.
We text because he was good.
And I was kind of engaging with
him and building as it got to a
level where we were closer and
following size.
It's crazy.
Like those metrics, while people
say their vanity, they actually
matter.
Like the people I've got to
connect as my following has
grown, has been crazy.
I've had some of my favorite
like authors and kind of, you
know, business people reach out
to me because they're like, oh,
I love your content.
So I think to your point, like
just being engaging and
interesting and active on social
you find this group and this
clique of like-minded people.
And in that sense, you didn't
have to transact any money.
You just had to spend a lot of
time being interesting and cool
and talking about it.
Exactly.
And do like on the vanity metrics
thing, people will say that
people will be like, oh, like
big deal, like 100 million
impressions on LinkedIn, like,
you know, whatever.
But like people have to
understand that that is a
meritocracy.
Like that's not an accident.
You are saying things that
people are actually resonating
with and people want to hear
more from you.
And you have 200,000 followers
because it's a lot of people
that aren't, you know, those are
like real people that are
clicking follow on your page
because something you said made
them fire dopamine into their
ears or something like that.
You know what I mean?
So, I mean, vanity metric or
not, it's a real number and like
you can do the same thing.
All you have to do is be a
little bit interesting.
Yeah, with AI, with the
internet, with how much
information is out there.
I literally believe that anyone
is willing to put in the work
can make it happen.
Dude, it took me 11 or 12 years
on LinkedIn to go from zero to
27,000 followers.
And then when I finally was
just like, dude, I'm sick of
being sucky at LinkedIn.
Like I really think that there's
opportunity here.
Like I just suck at it.
I went out of my way.
I worked really, really hard.
I've become obsessed every
single day since August, August
2nd, I think it was.
I posted a minimum of three
times per day on LinkedIn,
seven days a week, you know,
the entirety of almost a year
every single day engaging with
people. I'm obsessed, like, but
it's a lot of work, but it's so
worth it.
So I think if you become
obsessed, if you figure out how
to reverse engineer what other
people are doing, figure out how
to pay them or pay for their
stuff or whatever it might be,
anyone could do it.
Like basically you're almost
400,000 on TikTok, right?
Like if someone wanted to
learn, it's like, how do you
learn? It's like, follow what
Mason's doing, go back to its
early stuff, maybe reach out to
Mason and say, hey, I'd love to
pay you for a consulting call.
Do you do that?
Maybe you don't do that, right?
I don't do much consulting.
So most of the time I say no
now, but it's worth a shot.
If they can't find you, maybe
they can find someone else,
right? Someone is going to take
their money to teach them and
hopefully who they're paying is
the right person.
100%.
Yeah.
I mean, I won't teach you
TikTok, but I can teach you
copywriting.
Anyway, last one.
Klaviyo versus Senlane.
So the reason this is top of
mind right now is because
obviously we both know Jimmy
from Senlane.
Klaviyo is kind of like too
cool for school these days and
they're turning into like, they
must be like working on
something because they're
becoming just, I don't know,
man.
Like it's just not the same
product.
Like there was one of your
newsletters that I would work
on and I would go inside Klaviyo
and I would like play within
like set it up and everything
and Klaviyo's editor changed
and it just looks terrible now
and it's really hard to
navigate and like I was trying
to send an email yesterday,
but like it kept saying error
or something and then I had a
friend call me this morning and
say, hey, I'm thinking about
switching all my clients over
to Senlane because this other
guy said they're doing the same
thing.
What's going on, bro?
What's going on with Klaviyo?
Yeah, I've been trying to keep
my mouth shut on this for a
while.
I've been huge fans of the
Senlane team, huge fans of the
Klaviyo team.
I've been a Klaviyo user for
probably about five or six
years.
We're actually their number two
agency partner on all of
Klaviyo.
They have thousands of partners,
maybe even potentially tens of
thousands of partners at this
point.
I've been probably the biggest
Klaviyo fanboy for a long time.
I know who it is.
I don't want to give him too
much credits.
It's one of our agency
competitors.
They're big.
They've been acquired.
Does it start with M and end
in U6?
No, no, no.
It's not them.
It's I'll tell you about it
after.
I'll tell you who they are
after, but they're they are
beating us by a bit.
I heard but we're we're number
two.
So I didn't want to talk about
it.
But I saw Jimmy who's become a
buddy of mine and I might
potentially start advising
Senlane soon.
I saw him share on social media
some of the things that Klaviyo
was saying about him to brands
trying to keep them on Klaviyo.
And once they just started
saying that stuff, I'm like,
yeah, they're not really
playing like a fair fight.
They were literally saying,
oh, you can switch to Senlane,
but they're not gonna be able
to help you like we can at
Klaviyo.
We have 1,500 employees.
They only have 60 employees.
Sure.
They tout that they do
customer service, but they only
have 60 employees.
We have 1,500.
Oh, they say that they can do
this, but their editor is not
great.
So just the fact that like you
see this 800 pound gorilla in
the space picking on the small
guy that is actually doing a
great job.
That kind of upset me.
So look, I think they're both
great platforms.
They really are.
I think Klaviyo is gearing to
go public.
So I think that's probably why
there's a lot of misses.
I don't love their new product
stuff.
I was literally on a chat with
their people yesterday.
I think I was complaining about
this.
I was running an A.V.
test for my newsletter.
I couldn't see any data.
I messaged them saying, guys, I
don't see any data.
They're like, oh, well, you
can't see the data for six
hours because you ran an A.V.
test.
I'm like, no, no, no, no, no.
Like, unless the product changed,
this is not supposed to happen.
So like, excuse me, sir, this
is how an A.V.
test works.
I'm like, either the product now
sucks or something's happening.
And sure enough, do you know
who I am?
No, no, not even.
Diamond, bro.
Of course you know how an A.V.
test works.
That's ridiculous, bro.
Yeah.
Anyway, I didn't say that, but
I was just very polite.
And then the lady emailed me
like two or three hours later
saying, by the way, you were
right.
I should have escalated this.
There is a glitch going on in
the system where analytics
aren't working.
I ran an A.V.
test.
I couldn't see what was
winning.
I can't even see what's
happening.
You know, I've got sponsors that
are asking me how many clicks
they drove.
I can't even see, you know,
more than 24 hours later now
what's happening.
So I think, again,
Klaviyo is great.
A lot of our clients use it.
I think the tide is shifting
where people want to go to
companies and platforms where
they feel like they frankly
care.
And Jimmy, who's the founder
and CEO of Sendlane,
he's become a buddy.
You know, he's been trying to
get me to come to Sendlane for
a few years.
And I kept saying, I'm loyal
to Klaviyo.
And my mind has really changed
over the past couple of months
and we're starting to dip our
toes into what they're doing.
And it's really cool.
What are your thoughts?
Yeah.
So I have like a, I told this
story on Twitter about
Sendlane.
Yeah, Jimmy is the man.
So the story
is like, so I've
been using Sendlane for,
I mean, I think everyone kind of
knows at this point, I do Adam's
newsletter, Adam Robinson from
retention.com.
I think he's talked about that.
So I think I'm safe to say that.
So I write his newsletter
and I'm like, all he does is
approve it, right?
He reads it, approves it.
And then I upload it into
Sendlane.
And there was one email that I
was trying to do a minute ago
that just wasn't,
like there was an error going on
and like, no matter what I did
in the copy, like I
changed around and I thought it
was fine, but like it just
wouldn't save and I couldn't
publish it.
And so he's in my Slack.
We have like a shared Slack
within my Cardinal Slack.
And so I messaged him.
I was like, Jimmy, like, I don't
know what's going on, but this
is the error I'm getting.
And I figured he was, I was
going to like, can you get one
of your guys or team members to
like take a look at this?
And he was like, give me one
sec.
Jimmy goes into the account,
does his own troubleshooting,
comes back literally six minutes
later and is like, all right,
cool, I fixed it.
It was an issue with like, I was
using an example of like
something you should say in copy
and I was using like a first
name tag, but it wasn't right.
So it was just messing with the,
I don't know what happened, but
like he literally rolled up his
sleeves and went in there by
himself, like as a CEO,
founder, CEO, and like did
that for me, who he doesn't even
know me.
Well, now we're friends, but I
think that's amazing.
Like, I don't know who the, I
don't even know who the CEO of
Klaviyo is.
Yeah, I've never spoke to any
execs that never reached out to
me, not that they have to, but
like Jimmy, I think is setting a
great example of like a founder
led company that is active.
Dude, he'll drive down every
couple months to meet with me
and hang out and hang out with
me and Nick and whatnot.
So I've been really impressed by
what they're building, hoping
and planning on joining in as
advisor.
And I'm really rooting for the
underdog, like people that are
trying to do things different
and trying to be active.
And you see him on Twitter, like
he gives great advice and he's
in it.
So again, that was a
non-sponsored segment.
The only potential bias is that
we really like Jimmy and he's
saved my butt a couple of times
when I've had issues with
Klaviyo.
I remember actually, um, last,
uh, I think it was last October
maybe I was supposed to send an
email out to my list and I use
Klaviyo for my personal list.
I was supposed to send an email
out about one of these events
that I have, like, Hey, just
reminder, last chance to buy
tickets, dude, it would just
not work.
Emails weren't sending.
There was a massive issue.
No one from Klaviyo would
respond.
I sent like probably a dozen
emails blowing Klaviyo up, like
help, help, help.
And I, Jimmy ended up opening
an account for me on Sendlane
for free and helped me out,
took care of it and let me keep
that account.
So if I ever needed anything, I
could, and I probably had to
use that account like half a
dozen times in the last six
months because every month
something seems to happen.
So he went out of his way to
help me as to gave me a free
account and just was really
kind.
And he's even helped me within
Klaviyo fix things without
telling me to switch over.
So no, that was awesome.
Well, dude, I love, I love the
topic. Very top of mind.
I think a lot of good stuff to
come from it for sure.
Yeah.
Last thing I want to say on that
is like this is Paul Graham
quote that I love.
I believe it's Paul Graham.
Do things that don't scale.
Yep.
That.
Yeah, I think, I think as a
scrappy founder, that's one of
the things you have to focus on.
I think that, I mean, obviously
this is about Jimmy, but this is
just in general.
I think a good kind of place to
leave it is like, you know, do
things that don't scale.
I think that's great advice.
Like what can you do that can
change, you know, one person's
day or experience with your
product or maybe their life that
like, obviously you can't
replicate across, you know,
10,000 accounts, but you look
for them and they will be the
preacher of the good word and
make sure that everyone knows
that you're doing a good job.
Yeah, dude.
I think boils down to exactly
what you said, like going on
your way to be helpful.
Like it really makes an impact.
It doesn't matter how large or
how small someone is or how
large or how small the task is.
Like, I think it comes back to
the, like, what's your
motivation.
It's obvious who's playing the
long game, the people that are
willing to constantly put out
good content, constantly willing
to be helpful.
Dude.
I mean, every single Thursday
you do a free training for
people or people for an hour
plus gonna learn from you about
copywriting.
Sure.
People could pay you.
A lot of people do, but most
people attend for free and
you're just invested in making
the world a better place.
And obviously selfishly you get
gain and benefit too.
So I think that's really been my
mantra as well as like, give
away the farm and people will
find ways to return the favor
100% like it's gonna happen.
Absolutely.
Great.
We nailed this one.
Great episode.
All right.
So find him on TikTok and Twitter
at Cardinal Mason.
I'm Econ, Chase Diamond, Noah A.
and Diamond.
So thank you guys.
See ya.
