No hot water, broken intercom, mice and mold plague Highbridge apartment building

We turn now to a taking action investigation in Highbridge, where one tenant says her building hasn't had hot water for over a month. On top of that, she's dealing with mice, mold, squatters, and that's just the tip of the iceberg. News 12's Lindsay Tanney has her story. You wait and wait. Doesn't get hot at all, no matter how long the faucets on Shemeika McDuffie hasn't had hot water in her building for over a month. She says management is no help. We kept calling and calling. Finally, they gave us a response. Oh, the boiler is broken. We don't know how long it's going to take to fix. This is what it's like to shower for Shemeika. She has to fill up a few of these with water, boil it, then pour them into the tub and run this for a little bit just to make a warm bath for herself. She can't even use this shower. I've been feeling the water here. It's only on hot and it's not getting any warmer. It's freezing to the touch. She says showering is truly miserable. I'm a diabetic and I have sciatica and my hand gives out because I have rheumatoid arthritis. So for me to carry a heavy pot of water, my hand can give out. I can get burnt. So for me, it's a real bad situation. She says the stove is always on, whether it's boiling water or cooking food, because her oven doesn't work. Another issue, her bathroom ceiling covered in molds and no one has answered her service requests. Mentally depressed, like really fed up, stressed because, you know, it's like talking to a wall and you know you're not going to get it. It's like the wall's not going to answer you back. The problems go beyond her units. The intercom is broken, so she has to go up and down the stairs to get a guest or a package. These two units on the first floor vacant for years. Inside, apocalyptic. The smell of mold, unbearable. She says squatters take over and attract mice. On top of all this, the mailboxes are broken too. I don't want to go back into the shelter system, but if they don't fix this situation, I have no choice. For now, she's preparing for the worst and packing up her things, hoping soon she can get out and find a safe and comfortable home. In Highbridge, Lindsay Tanney, News 12 The Bronx. Really terrible conditions. Lindsay, thank you. Now we reached out to Mid Bronx Management and are waiting to hear back.