AI Will Change Everything We Do Blythe Masters

So, let's suppose I am interested in investing in fintech-related companies and maybe I'd invest in your company or something like that. What big surprises or big innovations am I likely to see in the next five years from fintech? What's going to transform the financial service world? Is there something alike, what we just talked about, which is payment services or pushing your iPhone to get money moved? The last 10 years of financial services has seen an extraordinary change. The advent of digital banking, mobile banking, and all of the technology-enabled services that we have now come to consider to be table stakes. The next 10 years is going to take that technology impact and expand it exponentially. There are enablers to that, but the primary driver is going to be related to the deployment of artificial intelligence. It's very interesting, if you look back in the beginning of the Internet era, 2000-2001, of course there was a bubble, there was all sorts of excessive exuberance, and we know that there was a there there, because what came after that delivered real change and real value. But people were very unsure back in 2000-2001, what did the Internet really mean? Would anyone ever really trust the World Wide Web as a place to do business, let alone financial services business? As we look forward at the potential for artificial intelligence as we see it today, I don't think any of us is in any doubt about the profound threat and opportunity that that represents. It is intuitively obvious, and now in a very real way, we as individuals get to interact with artificial intelligence through things like CHAT-GPT, which has taken the world by storm, and can see with our own eyes and feel and become enamoured with the way in which these ingenious programs are able to interact with us. And I think that will really profoundly change not just the financial services landscape, but pretty much everything we do.