Với mong muốn hỗ trợ đồng hành các anh chị em tham vấn viên sinh trắc vân tay trong quá trình làm nghề, Trâm đã thiết kế ra các form note tóm tắt báo cáo và dàn ý tư vấn theo khung kiến thức chuẩn riêng cho từng bậc học của Viện nghiên cứu sinh trắc vân tay Việt Nam. Thực hành tham vấn theo form note ngắn gọn đẹp mắt sẽ giúp anh chị master kỹ thuật tham vấn chuyên sâu bài báo cáo sinh trắc vân tay trong thời gian ngắn nhất!
Việc chia sẻ hướng dẫn kỹ thuật tham vấn trên nhóm zalo Form note tư vấn Sinh trắc vân tay được thực hiện trên tinh thần tự nguyện và hoan hỉ gieo hạt trí tuệ cho cộng đồng.
Mời các bạn cùng lan tỏa tinh thần cùng học hỏi, cùng phát triển chuyên môn nhé!
I have a video, but I will not share the video for everyone.
The purpose is for us to listen to it in an active way,
not dependent on any memory tool,
regardless of any memory tool, right?
We keep it with our memory and our concentration, okay?
This is the form note that I designed.
Let me introduce a little bit.
Some of you are not in the business of Gen Talent products.
I have to introduce more so that you can understand.
When I joined the business of Gen Talent,
I was trained by the Vietnamese Academy of Neuroscience.
There are 5 courses.
From the 2nd to the 5th course,
the knowledge is directly used for consultation.
In each course, the knowledge will be different.
After the consultation,
I have my personal guidelines.
I like to summarize the knowledge that is necessary
in the consultation process into form notes like this.
Before each consultation,
I will spend about 15 minutes to make a summary report like this
for the customer.
I printed the color very beautifully.
I gave it to the customer as a gift.
I gave it to the customer as a gift with a hard copy of the report.
What will be on the form note?
It has my product brand, my name, and my contact information.
The form note is also a place where you can send your information to the customer
to help the customer remember you.
You are the one who consulted the customer.
On the form note, I will summarize some basic information of the customer.
For example, their name, phone number, email address, and date of birth.
I can calculate the number of reports I have consulted in the past year.
I will be able to calculate my experience.
In each course, I will design a different consultation form.
I will use each form separately.
It depends on how I take care of my customers.
For example, in the first course, I will use the simplest form, which is Form 2.
In the second course, I will take care of my customers.
I can use Form 3.
In the third course, I can use Form 4.
In the fourth course, I can use Form 5.
The purpose of the different form notes is to have a consultation process for the customer.
If you want to build a relationship with the customer,
you can have a consultation process for the customer.
We consult many times.
It is not necessary to choose a specific form for each consultation.
For example, in the first course, I used Form 2.
It has been selected from the beginning to the end of the report.
In the next course, I can choose a higher level form.
Or I can choose a model that I want to share with the customer.
The next consultation can only last 30 or 40 minutes.
It's like a conversation session with the customer.
Why do we need to do that?
The purpose is to maintain the relationship with the customer.
From the current customers, we will have new customers.
Is that okay?
This is how I take care of my customers.
This is Form 2.
It includes 8 courses.
Can you see it clearly?
Form 2 includes 8 courses.
I will show you the total of 8 courses.
In Form 1, there is a psychological development based on age.
It determines the psychological activity of the customer and their life journey.
Please note that I designed this form.
I used the knowledge of the Institute of Biological Sciences of Vietnam
and applied it directly to the report of GenTalent.
If you use the report of other brands,
there may be some numbers that are not available.
We will see which numbers are not available.
We will apply as much as we can.
In Form 1 and 2, there are 4 modules.
The first module is about behavior.
It will be shown in Form 1 and 2.
In Form 2, there are 5 areas of function and 10 areas of action.
In Form 3, it is about improving learning ability.
In Form 3, there are V.A.K., smart form, and number of rules.
In Form 4, it is about consulting.
In this report, it is just a simple summary.
We have gone through the layout of the report that I designed.
Can you see it clearly?