NLP la telefon - Cum sa gestionezi conversatia cu o persoana dificila | Calatorii prin Sunet

Vlad N
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2 Video Views·Jan 12, 2016
NLP la telefon - Cum sa gestionezi conversatia cu o persoana dificila
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Multumiri speciale: The Epoch Times Romania
"Acid Trumpet" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
"Semi-Funk" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
Hello My name is Vlad
My name is Ina
Today we continue the discussion about how
to apply NLP
when you are talking to
someone on the phone and
you are in a conversation and especially the way
In which you can cope emotionally
because if the other person
is in a good mood and is
willing to learn about the offer
The one you present
or sign the contract
this is very easy But what do we do
At the moment
when we are talking
to someone who
pours an enormous amount of negativity upon us
and we feel that it corrupts us
and us We feel that we too
are entering that negativity
What can we do Well the
first thing and I would say
The simplest thing
we can do is to
disassociate What does
this mean When you are
You are the
main character
and see things through
your own eyes practically
as if you were there right
When you disengage you step back a bit you
detach a bit from the
situation and look at
It feels like you're watching
yourself in a movie So
either you're in the movie
or you're outside the movie
After the image right Depending on the case
So basically the first step
this is also the simplest one
is to detach ourselves and look at it
We were talking to
that nervous person
or I don't know angry on the phone
As if you were at an office you see
yourself talking on the phone with
that person and probably
If the condition persists increase the distance
We are getting farther and farther away Exactly
Another method is
The anchoring part We have talked quite a
bit about anchors and
how you can create one
You can find this in this
link when more information
about anchors and the
idea here is about states
NLP is very famous for
how it changes your
emotional state and when
you are in a situatio
difficult when you feel that the person you're
talking to on the phone is
giving you an enormous amou
From negativity you can trigger
anchor through a gesture
or a specific object that you touch with your hand
At that moment and to
trigger a state such
that you face that negativity and emerge
a state of negativity
Then combined with the reporting part
pacing and leading learned in the previous video
You succeed in making the person on the phone after you
or the one you're talking
to follow you in that state
But because now we are talking about
how you can cope with
an emotional state
ense negative a
different thing
which affects
our emotional
state is putting a frame
on someone For example if
The person we are talking
to is nervous and they
are not transmitting
this state and we assume
at we put a frame on it
that it has something
against
us that something we said
upset her so much or tha
In any context we put
ourselves in that moment
making us feel in some
way Therefore by reframing
Respectively putting on
different glasses through
which we look we can feel
different We can assume
About the person who is speaking
in a loud voice on the phone
that they have a family problem
We can assume they haven't slept
Good night the child has been crying all night
Or anything else
that makes us feel
Okay so that
we can continue
the discussion okay and
at the end of the day we
can go to sleep peacefully
Regardless we can say well yes and what's wrong
with me you're talking like that it doesn't matter
You change the way you think about
her because you
want to feel better
More productive for what you do
and thus you change your behavior
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Before doing this
there is something
even more important
to realize
e important things for you
what is your bigger and
more important vision
because then
You can set some
goals that correspond
with this vision
practically So when you are
In the situation where you usually felt fear if a
sensation still appears
that makes you want to say
Look at the big picture you
created with you in which you
have already succeeded and the small black and white one
Which one of the two do you want
This one or this one
