Four Stages of a Customer Relationship

In this excerpt from a session of the University of Florida and MECLABS Institute graduate certificate program, Flint McGlaughlin gives a brief recap of the four stages of the customer relationship: meet, know, trust, agree.

But there are three dangers to the process that you must avoid when developing customer trust. Watch the video to learn more about building positive relationships with your customers.
Learn more at https://meclabs.com/uf