WEBINAR: State & Local Fiscal Recovery Funds: Promising Practices -- Equity and Community Engagement

U.S. Dept. of the Treasury
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8 Video Views·Jun 21, 2022
Treasury facilitated a webinar in June 2022 on promising practices for equity & community engagement in program projects. The SLFRF team provides examples of projects that successfully build in equity and integrate community feedback.
Please note that these materials provide an overview of the guidance and should not be used as a substitute for reviewing the guidance in full, as well as the Award Terms and Conditions, the authorizing statute, the Final Rule, and other regulatory and statutory requirements.
Find more information at https://home.treasury.gov/policy-issues/coronavirus/assistance-for-state-local-and-tribal-governments
Hi, welcome. I'm Namrata Mazumdar, the lead for policy outreach for the state and local fiscal
recovery funds. Thank you for joining us today for the first in a two-part series on how recipients
can use their state and local fiscal recovery funds, or SLFRF for short, investments to create
a more equitable recovery for their community. To start, I want to let you know that we are
recording today's session. We will post the recording and the slides on Treasury's website
in the coming days. This session is designed to help recipients effectively implement and
report on SLFRF. Therefore, it is closed to the press and an off-the-record session.
Finally, I want to note that we will have time for Q&A at the end of today's webinar.
We will only be able to take questions related to the subject of today's webinar.
We will not be answering specific questions about eligible uses of state and local fiscal recovery
funds. Before we begin, I would like to introduce my colleague Janice Baldler,
who is the Treasury Department's first counselor to the Secretary for Racial Equity. She will share
a bit about the Treasury Department's department-wide approach to equity.
Now, Janice, I would like to turn it over to you. Great. Thanks, Namrata. Thank you so much for
joining us for this really important conversation. As Namrata said, I'm Janice Baldler. I'm the
counselor for racial equity. I'm just going to take a moment to give you a sense of what that
actually means. My role here at the department is to think laterally across the building about
all the tools and resources that Treasury has to advance racial equity and specifically to
think about long-standing, persistent racial wealth and economic disparities that are rooted
in our history of structural racism and to really acknowledge the role that the federal government
and federal agencies have played historically in having created that gap. That means that we have
a special responsibility to be part of the solution, and this administration has made that
a day-one priority. How can we use all the tools and resources of the federal government
to take preparative action and help create the kind of economy that works for all?
It's simply, I think all of us experience this in the work that we do. We cannot build the kind
of durable, sustainable economy that we're looking for if we're sidelining major components of our
families, communities, and businesses. Just briefly, you can think about our racial equity
agenda as having three kind of operational tentacles. The first is thinking about our
programs and policies, and in particular, the work that you are doing falls heavily into that
first bucket. How are we implementing with an eye towards addressing long-standing racial wealth
disparities? That's really the crux of today's conversation. I think there's so much exciting
work that's happening out there when it comes to SLFRF, and I'm excited to hear a little bit more
of what you guys have been working on and thinking about how we can lift that up and scale through
replication and broader adoption of those best practices. A second tentacle is how we ensure
that Treasury is really lining up with our own values, that we're meeting our own aspirations
in terms of the way we work as a Treasury Department, that we have a workforce that
reflects the diversity of our country. We recently created the Office of Diversity, Equity, Inclusion,
and Accessibility. Treasury has not had an office like that. That office will be led by permanent
career staff that will build a durable function that's here beyond a single administration and
be the keepers of this work over the long term. Importantly, that office is not limited just to
the traditional internal operational pieces. It also includes policy shops that will include
career staff for whom racial equity is their domain expertise. The same way any other policy shop here
has permanent career staff dedicated to tax policy, economic policy, financial and capital markets,
we're recognizing that we need this domain expertise in our career staff and we're
aspiring for that. And then finally, a third tentacle of how we operationalize our equity
agenda is really about communication and transparency. Events like today are really
important from this perspective. We need community intelligence coming in and helping
us understand where we can do more and how we can help you all achieve your equity goals,
your racial equity goals. So that policy programs, internal operations, and the feedback that we get
from communities are all part of how we advance this agenda. And again, our ultimate goal is really
to think about how we are investing in communities of color as a way for further economic growth
that creates that broadly shared prosperity. When we do that, we know that we are not only
driving resources and elevating communities that have long been left behind, but we are creating
economic opportunity for a broader set of Americans that benefits us all.
So I know that's a really high overview. I'm happy to provide any additional detail about
that at a later time, but I'm eager to get you over to the content of today's discussion
and this opportunity to learn from one another as peers. So thank you very much,
Namrata. I will hand it back over to you. Great. Thank you so much, Janice, for that great
overview of how Treasury is focusing its efforts on advancing equity and why that is an economic
imperative for the country. Now I will go over today's agenda. We will begin with an overview
of how State and Local Fiscal Recovery Fund's final rule was designed to facilitate equitable
outcomes. Next, we will provide background on the Equity and Outcomes Resource Guide.
Then we will have a peer discussion with Leo Flohr, Director of the Department of Community
and Human Services in King County, Washington, and Andy Segovia, the City Attorney of San Antonio,
Texas. Then Sarah Beth Gell, the Executive Director of the Southern Economic Advancement
Project, otherwise known as SEAP, will share some insights from the national perspective,
as well as best practices for how recipients can use their SLFRF allocations to invest in
equitable recoveries for all members of their community. Then my colleague, Jen North, will
share a few examples from within the guide. Finally, we will have a Q&A session with all
of today's presenters. On that note, as you have questions throughout the presentation,
please use the Q&A function so we can address them during the Q&A at the end.
I also want to note that if you would like an introduction to the themes of our webinar series,
then you can find several recorded webinars on Treasury's website where we hosted introductory
webinars last year about equity, community engagement, evaluation, and metrics. We will
drop some links to those in the chat. The State and Local Fiscal Recovery Fund,
authorized by the American Rescue Plan Act, delivers $350 billion to state, territorial,
local, and tribal governments across the country to support their response to and recovery from
the COVID-19 public health emergency. Recognizing that historically underserved communities,
including low-income neighborhoods and communities of color, experience disproportionate impacts of
the pandemic, when implementing the SLFRF program, Treasury sought to encourage recipients to address
health and economic disparities and ensure that the recovery from the pandemic is truly an
equitable economic recovery. Next, we will look at the implementation approach for the State and
Local Fiscal Recovery Funds. As we've discussed, equity is a key principle for an effective
economic recovery that leads to long-term prosperity for our country. There are four
key ways that Treasury's implementation approach advances an equitable recovery.
First, Treasury has structured the program's eligible uses to encourage recipients to address
underlying health and economic disparities by including a broad menu of automatically eligible
uses of funds. The final rule has listed an expanded set of automatically eligible uses of
funds when provided to disproportionately impacted communities, including funds for community health
workers, housing vouchers, and high-poverty school districts. This approach made it easier
for recipients to address the underlying disparities that contribute to the more severe
impacts of the pandemic in underserved communities. Second, Treasury has expanded
eligible populations so recipients can serve families and communities hardest hit by the
pandemic, therefore automatically eligible for the broadest range of services. Third,
Treasury has designed reporting guidance to support equity by encouraging recipients to
engage their communities in the design of their SLFRF programs. Through the recovery plan
performance reports, recipients are also encouraged to clearly demonstrate how the SLFRF
programs promote equitable outcomes as applicable. Finally, Treasury held tribal consultations to
ensure that the final rule and reporting approach were tailored to the unique needs of tribal
governments. As a result of these efforts, in its first year, the program has delivered much-needed
resources to communities across the country and helped revitalize the economy and ensure that
funds reach the most historically underserved communities. If you would be interested in
learning about how Treasury has designed SLFRF to focus on an equitable economic recovery, then
it's worth reading the recent White House report on advancing equity through the American Rescue Plan,
and we will drop a link to that in the chat so you can see it. Before we turn to the guide, let's
briefly discuss four categories highlighted within the guide. First, for the purposes of this guide,
the definition of equity is based on the President's Executive Order 1398 on advancing
racial equity and support for underserved communities through the federal government.
The Executive Order defines equity as consistent and systematic, fair, just, and impartial treatment
of all individuals, including individuals who belong to underserved communities that have been
denied such treatment, such as Black, Latino, and Indigenous and Native American persons, Asian
Americans, and Pacific Islanders, and other persons of color, members of religious minorities,
lesbian, gay, bisexual, transgender, and queer persons, persons with disabilities, persons who
live in rural areas, and persons who are otherwise adversely affected by persistent poverty or
inequality. We begin the process here because we encourage recipients to view equity as a lens
through which governments begin their engagement and recovery activities. Second, community engagement is a
deliberate and sustained effort to devise thoughtful strategies to invest in communities. Third, making
evidence-based investments means using new and existing research to strengthen decision-making.
It provides an opportunity to test new strategies or test strategies in new conditions
and conduct rigorous program evaluations to build evidence on what works, for whom, and how.
Governments can use this opportunity to build a culture of evidence-based policy making,
learning, and improvement that can far outlast state local fiscal recovery funds.
Finally, performance management is focused on how governments create goals, track progress,
analyze performance, and improve processes. By monitoring results, governments can achieve
better outcomes for their residents. For all of these topics, I want to emphasize what was noted
at the top about previous Treasury webinars on these topics. You can find the introductory
webinars from last summer about equity, community engagement, evaluation, and metrics on the website.
Throughout the resource guide and this webinar series, you will learn about these four important
areas and hear about these activities in actions with presentations from your peer government.
To ensure that governments are prioritizing these important areas when investing in state
local fiscal recovery funds, Treasury has required information as part of its reporting process.
Specifically, Tier 1 recipients, which includes states, territories, as well as localities with
more than 250,000 residents, must include information in the recovery plan performance
reports about their approach to equity and community engagement. And for projects in
expenditure categories, they must include in their recovery plan whether the project is
evidence-based or being evaluated. Finally, each project in their recovery plans must have
specific performance metrics to measure the result of the state and local fiscal recovery funds.
The next recovery plans are due at the end of July this year. Beyond this reporting,
in the recovery plan performance reports that Tier 1 recipients must complete,
all state and local fiscal recovery fund recipients must include in their project and
expenditure reports whether certain types of projects are targeted to disproportionately
impacted communities. This helps delineate the equity impact of your state and local fiscal
recovery funds. And we'll drop links to reporting guidance in the chat for your reference.
Next slide, please. There we are. All right. In order to assist recipient governments
to use their funds effectively to advance an equitable recovery, Treasury has created
State and Local Fiscal Recovery Funds Equity and Outcomes Resource Guide, which we'll discuss in
this two-part webinar series. The guide highlights examples of how recipients have been applying
equity principles, engaging their communities, incorporating evidence-based interventions,
and monitoring outcomes using performance management strategies. These practices,
along with the transparency and accountability, are at the core of an equitable recovery.
The goal is to provide recipients with examples from their peers on ways to develop and implement
SLFRF investments. In the guide, Treasury highlights examples of approaches and tools
recipients are using in the areas of equity community engagement, evidence-based investments,
and performance management. The examples can be used throughout the life cycle of the state and
local fiscal recovery funded programs and beyond, from policy and project selection
through implementation. These strategies include goal setting, setting goals for their jurisdictions
equity work, both in their SLFRF funded programs and throughout government operations through
executive and or legislative action and strategic planning. Equity frameworks, using frameworks or
rubrics to consider equity throughout the project development or selection process,
assessing proposed projects on equity in project design and outcomes, identifying high-need
populations, mapping social vulnerability indexes, and other data against proposed
project locations to ensure services are targeted to the communities with the greatest need.
Engaging underserved communities, which is offering different types of
engagement opportunities, ensure that voices from underserved communities can participate
in the process. Convening leaders, which means convening task forces made up of diverse group
of community leaders to analyze data gathered through engagement processes and recommend
focused areas and projects. Using evidence, which is incorporating consideration of evidence-based
practices into the budget process. And tracking outcomes, which is collecting performance data
for all projects, for each project to track progress towards advancing equitable outcomes.
Next slide, please. Now I would like to turn it over to my colleague,
Laura McDaniel, a policy outreach advisor on the state and local fiscal recovery funds team,
who will lead our discussion with today's speakers. Thank you, Namrata. As you will see on the next
slide, we'll have speakers from your peer governments in San Antonio, Texas and King
County, Washington with us today. I'll introduce you to our speakers today. First, it is my pleasure
to introduce you to Leo Flor, director of the Department of Community and Human Services in
King County, who will discuss their approach to SLFRF investments. Then Andy Segovia, the city
attorney for San Antonio, Texas, will tell us about their race equity and diversity strategies
with a focus on the city's budget equity budget tool. I'll turn it over to you, Leo.
All right. Thanks, Laura. I saw some chat about slides, so if you're looking for them, no slides.
My name is Leo Flor, and I have the privilege of directing our human services department in King
County, Washington. For folks who don't know their counties super well, we're in the upper left-hand
corner of the continental United States. King County, if it were a state, would have more people
in it than 15 of the United States at 2.3 million people. And area-wise, we're the 13th largest
county in the United States. And I mentioned those because what it really meant is that we
had a responsibility to be able to provide services to a diverse population, both racially
and ethnically, but also in terms of a lot of urban centers, a lot of rural centers, a lot of
suburbs inside of King County. So I want to make three points today and just offer that we learned
as we administered programs using SLFRF, which is my favorite federal government acronym now.
So one, the presumption of inequity, and we'll get into that in a minute. Two, the asset that
is community. And then three, the way that our systems operate in some specific examples.
So first, the presumption of inequity. We started with a clear understanding that we have inequity
within our communities and that the most severe inequity in King County, Washington, although I
would offer that I believe this is the case nationally, is along racial ethnic lines.
And that is not a philosophical or value statement. That's a data-based statement. The
data are very clear across every domain that we measure in human services, whether it's homelessness,
behavioral health, poverty, lifespan, that there are certain races and ethnicities that are
consistently burdened more and therefore enjoy consistently less wealth, less access to resources
and shorter lifespans. In our communities, the very clear pattern in particular is that,
and the data show this, is that Black or African American members of our community
and then Native or Indigenous members of our community very clearly show up as being persons
who have reduced lifespans, who have reduced wealth, who are incarcerated more often, who are
homeless more often. And so we started with a presumption that anything that we did that did not
automatically attempt to correct for that would perpetuate it. And that's what I mean by the
presumption of inequity. So one way to look at that is I think it actually offers a little bit
of hope because we can actually see very clearly why those disparities exist in the data. And it's
because we have a history of policies that have created those disparities. I think any honest look
at the history of our nation, and certainly King County, Washington, would show that it is policies
that for centuries specifically targeted Black or African American members of our nation and then
the Indigenous persons or the Native persons of the United States. Very clearly, we with governmental
policies at all levels and social policies for centuries dispossessed and worse those two
populations. And I believe that's why those show up in the data today as communities that are
disproportionately impacted. So the hope here is that the same policies that create those disparities
can also correct those disparities. And I think that's what we mean, again, when we say there's
a presumption of inequity, but that we can flip that presumption by the way that we invest what
is a historic amount of resources. And we saw very clearly and I'd offer to all of you as peers
that if there is not active accounting for that inequitable presumption, that you might be or that
we might be perpetuating the inequity inadvertently. One example of the data is what I mentioned,
there's a persistent trend in our data that, you know, all domains and for a long time that
specifically Black, African American or Native communities experienced inequity. But monitoring
the data in real time also became something possible with slip ref funds and something that
I think is really important. And so in a really specific way, we found that Pacific Islander
communities were receiving lower rates of vaccinations and were dying at higher rates
and getting ill at higher rates in our community from COVID-19. And we are able to work with
community-based organizations that were specifically sort of by and from the Pacific
Islander community. And I think they did heroic work. And when we look at our data now, we actually
see that some of the highest rates of vaccination are amongst the Pacific Islander community.
Some of the lowest rates of serious illness and death are because of the Pacific Islander
community. And I attribute that to those community-based organizations that did that work
and that we were privileged to support. So that brings me to my second point, the asset that is
community. When we take a look at how we implemented funds in King County, I see another really clear
pattern. We began to see community as both advisors but also implementers. And what that
allowed us to do is to not only have input from communities that were affected or that are
affected, but what it also allowed us to do is to equip those communities to use their existing
relationships and credibility with the people that we are trying to correct the inequity for
and to be able to effectively and durably, I think, create systems that provided services
to those communities. So I mentioned the example of Pacific Islanders and the experience of COVID
illness. We also created a pandemic and racism advisory group, partially supported by sliver of
funds. And that allowed us to have a constant relationship with organizations that we were
funding and not funding who represented the diversity racially and ethnically, but also with
the disability community inside of King County, Washington, and establish this real-time advisor
relationship. And then they would help us measure whether or not the community-based
organizations that were implementing the program were being successful. The last part I want to
just touch on, and this is some of the more specific, hopefully, lessons learned that can be
to other people, is some of the systems that we use. So first, access matters, and you can fund
community-based organizations, but it's big things and little things. And I'll note there was a
comment in the chat about whether or not this webinar had closed captioning involved, for example.
I've made this mistake myself, and I've had to learn about it, but it's those small things, like
as we're implementing digital solutions using sliver of funds, how can we make sure that they're
available to everybody, but especially the people who need it most? And so things like closed
captioning, things like translation and interpretation in real time. But another lesson that we learned
is that translation and interpretation are essential. It's not a bonus to do it. If you
want to reach the Spanish-speaking community, you've got to have materials available in Spanish.
But further, what we actually, I think, found even more is that the existence of translated
materials is necessary, but it is not enough. It's got to be paired with outreach, and that
outreach has to be done by organizations within the communities that you seek to reach. So that
was one of, I think, our big lessons, is that we've got to create this programming in a way that's
accessible to the communities that we seek to help. Otherwise, it's sort of predictable that we won't
actually get to the results that we're after. Another issue is sliver of money, and there are a
federal money in general is more difficult to expend than local money is, because it has a lot
of requirements. And I think those requirements are there for good purposes, and it's not for me
to question that. But I think a question when we talk about complex funding and community-based
organizations is who ought to bear the complexity. And so at King County, I think we got better and
better over time and continue to get better about realizing that there is some complexity that we
should bear on behalf of the community instead of passing through the complexity the same way
we're passing through the funding. So things like data measurement, things like invoicing systems,
things like access to insurance, those are complexities that we might be able to bear
or provide assistance on. And one example is the way that the federal funding, at least in
Washington, works is it's on a reimbursement basis. And we were seeking, because we wanted to reach a
community that were disconnected to work with community-based organizations that were relatively
small. And a relatively small organization has a very difficult time floating $100,000 or a million
dollars in waiting for reimbursement. So what we were able to do is to create a capital fund that
was accessible to contracted small community-based agencies and essentially float on their behalf
through this fund the payments so that they were able to continue to do business to hire staff
to grow the way that we were asking them to grow to be effective and do it in a way that
was financially sustainable because we were able to maintain a centralized pool of funding that
they could access instead of having to raise that capital on their own, duplicated across the
community. And so I think the last thing that I'll end with, and I saw another question about this in
the chat, is we had a very deliberate conversation about how can you set up systems that have
historically perpetuated inequity to undo inequity and how can you do that in a way that's compliant
with a lot of structures in our community and in our government that prevent us, rightfully,
from recognizing a person's race as the sole dispositive factor for whether they should be
eligible for something or not. And what we really came up with was a framework around
recognizing that there is a difference between preferring a person based on their race
and implementing policies that are designed to undo racism. And so it's a methodology we've
employed in a number of places now, but to identify a preferred recipient as a person
who disproportionately experiences the effects of healthcare access and structural racism
is a fact who those people are who disproportionately experiences those
conditions in our community right now. But it's actually not a fixed attribute of a particular
race. It's a fixed attribute of our system right now, and we can change that system.
So it's a technique that we employed here so that we could honor the requirements of our legal system
and not be shy about the fact that we recognize racism exists. And it was our job in the way we
implemented these funds to undo its effects. Otherwise, we would be perpetuating that system.
That's what I got for right now. Well, Leo, thank you so much for that
insightful overview of the approach that you take in King County to advance equity and
community engagement. Folks, I want to remind you, if you have some questions for our speakers,
please submit them for the Q&A at the end of the presentation. Now is my pleasure to welcome the
city attorney from San Antonio, Andy Segovia. So if we go to the next slide,
Andy could begin to tell us about what you all have been doing in San Antonio.
Thank you, Laura. Good afternoon, everyone. And welcome from San Antonio, Texas, where we're
entering our 15th day of 100-degree weather. But that's probably a topic for another webinar.
You may be wondering why the city attorney of San Antonio is talking to you about equity.
The reason for that is the city recently formed the Department of Diversity, Equity and Inclusion.
And it was actually the city attorney who was prompting the city manager to take our office
of equity and expanded scope to all the different things that touch on equity and touch on delivery
of city services. So the DEI office reports to me, we're looking for a director right now. And
so I'll ask all of you to take a look at that. I think we have the opening out right now.
But we are focused very much on equity. Next slide, please. The good news as we looked at our
SLFRF funds was that we had a lot to build on already in terms of using an equity approach
in how we were going to spend those funds. Our city council for a number of years now has been
very focused on equity and equity principles. And we've had our equity office in place for over 10
years. We've been using what we call an equity budget tool to assess as we create the budget
that each department's impact on furthering equity principles. And what I mean by that
is if we took a department by department approach, and ask them how they are changing
the deliverables of city services, so that those communities that have been underserved
are better served by the city now. As somebody mentioned, we're trying to reverse what has been
historically and structurally, a system where underserved communities have not been receiving
the city services they have, or they deserve. And so the city council took a very strong approach
to that. So it was an easy transition, then from going from a budget equity tool and looking at it
from a budgetary standpoint, to look at that as how we were going to spend our SLRF funds,
so that our recovery truly was a recovery that benefited all communities. And so the one of the
key takeaways I hope for all the fellow government entities out there and other organizations is
use your leverage as best you can, your current equity approach, your current equity principles
and processes, and apply those as best you can to the spending of SLRF funds. Next slide, please.
So using that approach, we focused on what communities were impacted most by the pandemic.
And using again, the equity principles we had already been using for our budget,
we found that as most of you might expect that health accessibility was a big one.
And using that equity lens, we found in looking at vaccination rates, somebody else mentioned,
I think Leo mentioned those, looking at vaccination rates and seeing where
we were having low vaccination rates, and taking an approach to spend funds to make sure that we
reached out to those communities where we were seeing lower rates. And as might be expected,
those overlap very clearly with areas we already knew were economically disadvantaged. And so
it caused us, for example, to use what we were using as a hub system for vaccinations and become
more of a direct outreach. So rather than having everybody come to the Alamo Dome, which is
centrally located here in the city, we had centers across the city. And to this day, right now we're
using SLFRF funds for pop up clinics for in areas where you would expect communities to gather,
for example, senior centers, libraries, retail outlets, but we focused on being more of an
outreach network so that we are actually addressing those communities that needed the most.
The other thing we found, again, using the equity principles that we have been using
for years now, is that the pandemic had a significant impact on housing availability.
We were already facing the challenge as a community, being one of the fastest growing
cities in the country, in terms of affordable housing opportunities. Obviously, the pandemic
exacerbated that challenge. So we used our funds, many of our funds, a good portion of them,
to address housing inequities. And we created a emergency fund to help people pay their rent.
And that was one where we could easily measure the outcomes in that we knew that unless we help
those people, they may find themselves out on the streets. And so it was one that we could put in
pretty readily. We worked with our rental community in terms of putting it in place,
and it's one that had a significant impact for the community. We had small business programs,
recognizing that small businesses employ a good part of the community. And obviously,
if they fail, the people wouldn't have jobs. And so a good part of our program
entailed making sure those small businesses have programs that help them recover from the pandemic
and help keep people employed, and also provided essential services to communities that have been
underserved. For example, it's not easy to sometimes get to a major grocery store. So
we focused on those that provided, for example, local areas, food, medicine,
things that are essential for the community to survive. So that that was one of our focuses.
I included arts funding because in we'll touch on it on the next slide, but I included arts
funding because that came from our public outreach. And you might not think that that was a
part of our SLFRF program. But we found that from our public outreach that given our cultural
history, the overall community was an important aspect that we had to deal with. So we included
arts funding as well. So public outreach was a very, very much a key part of our program.
We recognize that the communities we were trying to serve, we were trying to address through our
equity principles required a multi prong approach to public outreach. So we had meetings throughout
the city. We worked very closely with our city council members who them and their staffs knew,
frankly, better than city staff. Where was the best place to meet? What was the best times to
meet? So we worked with them very closely. We had a total of eight town hall meetings.
And in addition to that, we showed up, for example, at a booth at major events
throughout the city, to again, try to get as much public input as we could.
So meetings were held throughout the city. We worked with our council members.
There was a focus on social media and surveys. We had a survey up on our website through the
entire process. We had several social media programs where we alerted people both at the
town halls and the surveys of upcoming meetings in which the council was going to discuss and
prioritize funding. So that worked very well. A key takeaway from this one is we worked
very closely with our communications department to make sure we targeted those areas that are
particularly underserved. And for example, in one of our town hall meetings, we had actual direct
calls of 10,000 direct calls to members of the community and we sent text over 50,000 people
in terms of direct contact with them to alert them of upcoming meetings or work them of information
related to funding. So we thought that was a very key part of our program was this directed
communication at those people that frankly, we hardly hear from, but we need to hear from
as we set priorities. So there was also a focus on the digital divide. We knew there was a
significant members of the community who don't have access to the internet or don't have access
to smartphones. So we had a program specifically geared toward them. We had a number of printed
materials that we handed out, for example, at senior centers at libraries, at churches. Again,
we worked with our council members to help us identify those, those places where we could reach
to the most people in terms of handing out materials. So another key takeaway, work very
closely. If you have a communications department, work very closely with them and come up with a
strategy of to how best to communicate across the entire community, the funding, the priorities,
and most importantly, what the needs are. Cause that's what we wanted to focus on is where,
where the community needs are in place, our money, where it'd be most impactful for those
underserved communities. Next slide, please. So how do I incorporate equity into the program?
As I mentioned before, community outreach is important so that we know we are prioritizing
those needs that the community has identified for us. We should have, or you should have
some very short term things that in your program so that people can see how the recovery is aiding
communities. So a couple of examples of that is again, our, our, our rental assistance program
was an immediate need. So we put immediate money into that. And there was short term
benefits of that and where people got to stay in their apartments, families weren't separated.
So that's the key thing is something tangible, something short term, something that could be
easily measured, educate both the community and the staff that are delivering these services on
equity principles. The good news for us, obviously, is that since we've had an equity lens on just
about everything we do for so many years, really it was just meant augmenting our training,
reminding people of how they can use processes and programs that they are very familiar with
and apply those to SLF RF funding, community outreach already talked about.
And part of our equity tool that we've been using as a budget tool, again, to evaluate our budget
and, and make adjustments to that as necessary is to make sure that we have measurable deliverables
and outcomes. Sometimes that's more difficult for some departments and others are from for
delivery of some services versus others. But we emphasize that we need to make sure that there's
actual changes to outcomes for members of the community that have been underserved,
and that we want to make a definite impact on those outcomes in a near term manner. So that
was our focus on how to incorporate equity. Next slide, please. Quick example of that,
and you might not think that street maintenance fit into our, our program, but it did. And here's
the reasons why is that it's an essential city service. And as you might expect, it's it's those
areas where we have communities that have been underserved that traditionally, from an infrastructure
standpoint, have have worse infrastructure than other areas of the city. We have been on a very
program pace to try to address those inequities in street maintenance. But we found the opportunity
with SLF RF funds to kickstart that a bit or I'm sorry to augment that a bit in that we were able
to look at, for example, accessibility to health services, accessibility to city programs, so that
we can focus on those areas that not only improve the streets there, but improve accessibility to
vital programs. So it's a it's an impact that the community saw it was very tangible. It was very
measurable in that we have a grading system, a through F, in which we grade the streets in terms
of their maintenance needs, as you might expect, an F street means it is severely deteriorated.
And again, as you might expect, the most the most F streets that we have are in those areas that
traditionally been underserved by the city. So although we had a program in place to try to
address that, we were able to accelerate that using our funding. And it was a clear example
of how using equity principles does address the historical and structural inequities. But at the
same time, it's very much tied to central services. And it's one where the entire city can see the
benefits of having better streets, better access to everything, frankly. So that's just, you know,
again, an example of something that you can readily point to, to say that we're using our funding to
address inequities, and to improve the overall community. And that's all I have, Laura. But
I'll come back for the obviously for the q&a. Yes, well, thank you very much, Andy, for sharing,
you know, the strategies that you all use in San Antonio to create, you know, better outcomes for
the underserved communities and connect them to essential services. Now, I'd like to transition
our discussion to a discussion about the national perspective. So we go to the next slide. I'll
introduce our speaker. Sarah Beth Gell is the Executive Director of the Southern Economic
Advancement Project or SEAP. She is here to share some best practices she's seen from recipients in
her work. Sarah, thanks for joining us today. I'll turn it over. I'll turn it over to you.
Great, thanks so much, Laura. And thank you, everyone for being here today. As Laura said,
I'm Sarah Beth Gell, Executive Director of the Southern Economic Advancement Project. And if we
can pull up my slides. Thank you. Next slide. So at SEAP over the past year, we've worked with
communities, both the local government side, as well as the advocacy side, to think about equity
and engagement in the American Rescue Plan as an opportunity to move communities forward
from the pandemic. Next slide. So a few weeks ago, Treasury and the White House released their
first equity report for the American Rescue Plan with some really exciting findings from across
AARP, including gains in employment and income and healthcare access. And I've put just a few
of the many findings here. And so I think first and foremost, my remarks today are to note that
the opportunity for equity gains continues. And that's through the state and local fiscal recovery
funds. So now it falls into the hands of local governments to expand on these initial AARP equity
findings, as communities decide how to spend the second tranche, and for some communities,
the first tranche of funds. So the good news is that the window is still open for gains and
equitable outcomes and practices across communities. Next slide. So I'm going to talk about
promising practices that we're seeing across the nation, in terms of how communities are
prioritizing equity in state and local fiscal recovery funds at every stage of the process,
whether it's at the beginning, setting principles, or engaging communities, deciding on projects,
or evaluating projects and making public what was done with the funds. Next slide. So phase one,
equity frameworks. These frameworks set out the values and principles that will guide the
decision-making process. The example I include here is Harris County, Texas, which laid out in
April of last year an equity framework. It contains the equity goals that are displayed here,
but also equity strategies and reflection questions to guide them in their decision-making
on SLFRF funds. The framework lays out how equity will be incorporated into each phase of the
process. And I want to highlight, in particular, the second goal that they have, which shows that
they are using this opportunity to build the equity infrastructure across county government,
so that this isn't just a one-off exercise, but really becomes part of the DNA
of how the county works when thinking about spending funds. Next slide. Another example,
New Orleans, Louisiana. The city council there passed a resolution that prioritizes equity.
They passed this last October. The resolution cites the inequities that existed before COVID,
how COVID can make that worse, and then prioritizes equity in addition to community input and
accountability in the decision-making framework. They followed that up just a few weeks ago with
an ordinance that builds on this framework and talks about how they're going to inform the public
on a regular basis and how they're going to track different metrics to really meet these equity
goals. So, these frameworks make equity a matter of policy, which is really important. And also,
they can be layered as governments move forward with additional resolutions and ordinances,
like New Orleans did, to really flesh out how these equitable principles will be put into
practice. Next slide. So, phase two is equity and engagement. We often compare this to census
outreach. So, you need an overall strategy for how you're going to get community input, but you also
need to consider hard-to-reach populations. There needs to be engagement goals and strategies that
are focused on specific populations that have barriers to participation and or have been most
impacted by the pandemic, for example. So, just to lift up a few examples, Denver, Colorado began
by looking back at past community input processes and planning efforts to see the needs and priorities
that had already been identified and how they could build on those existing knowledge base of
community needs. Then they constructed an engagement plan for the most at-risk areas in the community.
They mapped out what zip codes were most at risk and had the greatest barriers to participation,
particularly digital barriers. And then they held a series of teletown halls where they directly
contacted individuals, placed them into the community process while they were in their
homes through these teletown halls, and were able to interact with them through polls
in the teletown hall system. In addition to that, they had county-wide, community-wide surveys that
were in multiple languages and also had equity and community-wide focus groups. I put the example
of the state of Colorado, which had kind of a similar system, where you have geographically-based
focus groups, but then you also have sector-specific that are particularly impacted
by the pandemic and equity focus groups, Black, African-American community, Latino community,
other groups that have historically been left out of the process and or are most impacted by the
pandemic. A few smaller examples. I put in there Lorain, Ohio, as well as Flint, Michigan,
because a lot of people are turning to online surveys. So, I highlighted them just to show
the importance of kind of old-school methods as well, mailing surveys to people. So, Lorain,
Ohio mailed surveys through their water bills, and you can see that three-quarters of the responses
came from that effort versus the online effort. Flint, Michigan used online surveys, but also
had a Dropbox at City Hall, had an 800 number people could call, email address, and mailing
address. And then finally, Harris County, Texas worked with a local non-profit to engage focus
groups for communities of color, those earning less than $75,000, as well as a few other groups.
Next slide. So, to increase equity and engagement, we recommend beginning with what level of
participation is sought and establishing metrics for specific populations. We often think about
outcome metrics for the projects themselves, but we need to think about metrics for the engagement
process. How many people are we trying to reach? What is successful engagement in general and
among particular populations? What are those metrics that we're going to hold ourselves
accountable to? Identifying existing and potential partners. We've heard a little bit about this from
the other speakers, but thinking about the business leaders and civic leaders and non-profit
leaders that we typically hear from, and who's not at the table and needs to be. So, how do we expand
that list of partners in this process? And then finally, the tools and processes, particularly
in light of the barriers to participation, and how do we launch an engagement plan that really
lays out a roadmap for the public on how and when they will be involved. Next slide. So, quickly on
to phase three, equity assessments and implementation of projects. Holding up Durham, North Carolina
here that had an ARP scorecard that scored on equity impacts, how much the community was involved
in the design of the project, and how stakeholders would collaborate, and how it connected back to
the original strategic goals they identified for ARP. Next slide. And this is not exactly a rubric,
but again, Harris County, Texas laid out these reflection questions on how they were going to
measure outcomes, how they were going to disaggregate data, whether voices of disproportionately
impacted individuals were included in the process. And so, I highlight this one particularly for those
communities, perhaps smaller governments that are not going to go through this scorecard process,
but can have two or three questions that guide city leaders, elected officials, county staff,
advisory committees, so that everyone's asking the same questions of the projects
during the decision-making process. Next slide. Finally, reporting back, what happened for the
funds, accountability for the funds. So, an example here of a dashboard from Los Angeles County that's
working on not only this dashboard, but another that maps social vulnerabilities, and then will
map how the projects fit onto those social vulnerabilities, so that they can really see
geographically the impact of the funds, and look at it in an equitable way. Next slide. But it
doesn't have to be a fancy mapping dashboard. So, I wanted to highlight a couple of other examples.
College Park, Maryland has a very simple image over here on the right, six buckets of funds,
two metrics, where residents can readily see what the goals are, and what a few metrics are
for each of those areas in the ARP spending. Sun Prairie, Wisconsin similarly has a very simple
dashboard, the pie chart on the bottom. Underneath the pie chart on their webpage, they have the
goals that they identified early on for the state and local fiscal recovery funds, and then they
tag each project to those goals, and put the resolutions that allow that spending to happen,
so that people can track back to the decision-making process. And finally, Lakewood,
Washington, I would just hold up a very simple webpage. They put contacts of who to contact front
and center, so you know who at the city is responsible for this, and can give input directly,
and then have some good visualizations of their community input process. Next slide. So, just a
few takeaways in conclusion. Part of the research I do is on local government financial management
following natural disasters. And so, you know, this pandemic is quite different in many respects
from other disasters. There's no property destruction, it's nationwide, not a specific place,
and the roles of state, federal, and local governments are somewhat different. But there's
some similarities, such as the importance of federal recovery dollars, the importance of
community outreach, communication, and collaboration in recovery, and the need to consider equity.
So, often disasters, whether natural or economic, exacerbate inequities. And that's one way that
this pandemic could be like others, is that it could take us 10 steps back in widening gaps in
housing, health, education, and opportunity, if we allow it to. So, one of the really important things
about these pandemic recovery dollars is their flexibility to meet community needs, that it's
reaching down to every community, not just state level or large jurisdictions, and that these dollars
are coming with this intention that communities think about equity and engagement. Two other
takeaways is that this is not just for large jurisdictions. So, hopefully I've highlighted
a couple of smaller places, because there's great innovations and strides being taken in
smaller jurisdictions as well. They don't have the same reporting requirements, but we're really
excited to see what smaller jurisdictions are taking on in terms of equity and engagement.
And then finally, that equity should be woven into every stage of the process. It's not just
about having an equity outcome metric at the very end of the process, but really looking at it
at every stage of how we're deciding on these dollars moving forward. Thanks so much.
All right. Well, Sarahbeth, you know, thank you so much for joining us today and sharing those
specific examples of how governments can identify community needs, devise strategies to address them,
and connect equity to their original strategic goals for SLFR.
I want to pass it over to my colleague, Martha Muzumdar, to do the Q&A.
