This Woman Makes BIG Money With a Camera - with Lyndsay Hannah in Boston

Tim Shields
211 followers
Family photographer Lyndsay Hannah is crushing it with her portait photography business in Boston. Listen to how she gets customers, what she charges per session, and how she built an incredible business in a competitive city.
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It was darker than I anticipated. Oh my
god, that I really messed that up.
There's so many people who think that
nobody can make any money anymore with a
camera. This past year, I grossed um a
like,
how would you like to make a very good
living as a full-time family baby and
alopment photographer? Well, Lindsay
Hannah from Boston has cracked the code
in full-time photography. She's joining
me today from Boston. It's great to have
you on the show, Lindsay. Hi, Tim.
Thanks for having me. So, you have an
amazing website. You have an amazing
business that is making you a a very
good living. And we're going to get into
some of the numbers in just a little
bit. You take photos in alopments, in
family, in baby, and kind of everything
in between. Can you just tell me at the
very start like how did you get that
start and what kind of challenges did
you have to overcome because it seems to
a lot of people that it would be really
difficult to start out as a paid
photographer. It definitely was. Um so
my background is in sales, special event
sales actually. So before I had kids, I
worked full-time um for event venues
selling mostly high-end weddings. And
then once I had kids, it kind of I
didn't feel like I wanted to go back to
the nineto-five in an office job. So,
photography had always been a hobby for
me. Um, I mostly did landscape, travel,
nature, photography. Um, and had never
photographed people before, but when I
had my first son, who's now 11, um, he
kind of became my first practice
subject. and I realized that I really do
enjoy capturing families and emotions
and just people in various stages of
life. So I started my business. The the
nice thing I think about becoming a
photographer um is in recent years with
the rise of digital photography, the
entry to the barrier to entry is very
low to becoming a photographer. You
know, you can get an entry-level DSLR
for 500 bucks with a kit lens. Anyone
theoretically could become a
photographer. I think what's hard is
that because of that the market is
extremely saturated. So standing out and
presenting yourself in a professional
manner to get clients to hire you is a
challenge. Um I think I had the ability
to grow slowly. Um I was not expecting
to come out of the gate year one and
make $100,000. It's just not realistic.
I think I began very low, like most
people do, charging $75, I think, is
what I started at, for families that I
knew through mom's groups with um that I
had met from having a baby myself. Um
and then from there, referrals grew and
I raised my prices each year and I
learned how to create a website, how to,
you know, capitalize on SEO, how to get
my business name out there, and year
after year, I've seen growth and I'm
year 11 now. So, it definitely takes
time, but if you work hard to do all the
things that they recommend, SEO and
build your mailing list and, you know,
all the things that will kind of
futureproof your business, it it can
happen. Yeah. So, in the very beginning
when you were uh starting to take those
$75 sessions, y um was that kind of
scary for your very first sessions?
Like, was it difficult to think about,
oh no, what if I get the camera settings
wrong? And uh did you did you ever feel
that maybe you weren't able to call
yourself a photographer at the very very
beginning? Oh, absolutely. Um I think I
still thought of it as my hobby that I
made a little money from in the
beginning. Um I remember being petrified
to go to my first session because the
thing about working with families is
that kids are extremely unpredictable.
So, you might go to one and have, you
know, an a not yet mobile, happy baby
who smiles at you and you're like,
"Okay, I've got this. That was awesome.
I could do this with everyone." And then
you go to the next one and it's a
2-year-old who's having a meltdown or
running away and doesn't want to be
anywhere near his parents. And you have
to figure out how to adapt on the fly.
Um, and I remember walking away being
like, "Oh my gosh, I don't think I got
anything." You know, after those first
few sessions. Yeah. Did you ever feel uh
any sense of like imposttor syndrome
like these people are paying me as a
professional photographer but deep down
inside I don't feel like that yet?
Absolutely. Um I think I think anybody
starting something new or branching out
to something you've never done before is
going to feel like an imposttor until it
becomes something that you is ingrained
in you and and becomes second nature.
But it's funny, you know, in hindsight,
the amount that I was charging, the
expectations were pretty low in the
beginning, but when you're in it, it
doesn't feel like that. It feels like
they're paying you money and you have to
deliver. So, I remember the pressure
feeling really high when the reality is
that, you know, that was a basically an
entry- level session that I think I
could have just clicked the shutter and
people would have been happy with it at
that price point. Yeah. So, at the very
beginning, were camera settings
intimidating for you? And then did you
develop some sort of a workflow to help
you simplify the camera settings and the
complicated stuff? Absolutely. Um, I had
taken it upon myself to not do any
sessions until I learned uh manual
because I just felt like it was too hard
to go in. Um, I remember practicing on
my my son in the beginning and I think I
was using like AV mode which is I can't
even remember aperture priority or
something. Yes, thank you. Um, but it
would change, you know, suddenly the
shutter speed to too slow for him like
waving his arms around and I was like,
"Oh my god, I can't I can't have that
happening during a session." So, I
forced myself to learn manual. Um, and
then learned, you know, over time and
over practice that if kids are running
around, you really can't be below one
over 400 or else you will get motion
blur. Um, so it was like little tidbits
like that, but mostly I learned by
making mistakes. You know, at a session
I would have it was darker than I
anticipated and I would go too low and I
would come home and be like, "Oh my god,
I really messed that up." Uh, so yes, I
think there was a lot of um struggling
to figure out settings in the beginning.
So scary in the beginning. Is it is it
scary now? No. I mean, I will say that I
still sometimes get anxiety going in if
it's a brand new client, but I don't
know because like I said, families are
unpredictable. You really never know
what you're going to get when you walk
in. Um, especially doing brand and
newborn sessions. I don't have a studio.
So, I'm on location. So, I'm going into
their offices, their homes, and every
home is so different. The light is
different, the amount of clutter is
different, the style is different. You
really have to, I think, know your
settings like the back of your hand,
know how to use off camera flash, know
how to have all the tools at your
disposal to be able to make any
situation work. So, we know about how
your business, what it looked like in
the very beginning. What does it look
like now? What has it evolved into?
Like, who do you photograph the most?
And what do you charge for some of your
sessions? was like, "How has this
changed here?" Sure. I mean, in the
beginning, I think that first year, I
think I made $6,000. And it was very
much I was a stay-at-home mom with my,
you know, toddler. And it was something
that I did kind of as a side job, um, on
the weekends or evenings after my
husband came home from work. Um, and it
has evolved over the years into very
much a full-time job. Um, you know, my
kids are are older now, so they're all
three in school full-time, but I work
pretty much from the moment that they
leave until the moment they get home.
And still sometimes nights and weekends
because of golden hour sessions with
families. Um, I would say I probably put
in 35 to 40 hours a week, sometimes more
in the busiest season. Um, but that's a
combination of, you know, on location
shooting, emailing clients, phone calls,
um, traveling to sessions. So, it's
really kind of a combination of a whole
bunch of things. Um, my schedule now, I
shoot between 225 and 240 clients a
year. Um, but 90% of that because of how
seasonal we are happens between like
this week in April and the end of
November. Um, so squishing all that in
means that it's a very busy busy season.
Um, and then I mostly use December,
January, February, March, and very early
April to catch up on all the backend
stuff that businesses require. So, it's
cyclical, but I like it. It gives, you
know, your brain different things to
focus on. So, you said that in your very
first year, you did around $6,000 in
sales.
What's been your best year? Uh, this
past year, I grossed um uh like 3,000
shy of 300,000. That's absolutely
awesome. So there are so many people who
think that uh because the the the
playing field is so competitive that
nobody can make any money anymore with a
camera. But what would you say to
someone who has that belief? I think
that that's wrong. Um I you know people
talk a lot about how saturated the field
is but there yes there are a lot of
photographers but there are a lot also a
lot of people. I mean I live outside
Boston. There's not, if you think about
the reality of how many clients each
photographer needs to be able to fill
their calendar, I have a higher volume,
but most people are looking for a
hundred clients. There are not one every
100 people of photographers in Metro
Boston. There are so many more people.
There are plenty of clients for
everyone. And I think the goal is just
to photograph enough that you define a
style and are able to set yourself apart
from the competition. So, what has the
business done for your life? Would you
say I know that you work very hard and
you're you're almost working 40 hours a
week, but has it given you a sense of of
freedom, including financial freedom?
Oh, yes. Um, I mean, back when I chose
to leave my full-time sales and
marketing job, uh, I mean, we were we
were scraping by and living in a tiny
apartment, and I don't think I ever
could have anticipated, again, I started
the business kind of thinking like it
would be like a side thing to make a
little bit of extra money while I was
home with my kids. Um, and I never
imagined that it would snowball into
this, and it has given so much financial
financial freedom, but also schedule
freedom. That's I think the best part
about being an entrepreneur. I can
schedule things around what works for my
kids' lives, my family's lives, what
works for me. Um I am my own boss and I
am in charge of my schedule and that is
hands down the best part. So what about
your clients? So you take photos during
uh very important events in the lives of
your clients. What kind of responses and
reactions do you get when those clients
see the pictures that you've created for
them? So, this is funny. In the family
photography world, it's kind of a uh
running joke that you would think that
we would get tons of responses, but in
today's digital world, when you are
delivering galleries digitally,
sometimes you hear nothing, which
doesn't necessarily mean the client is
upset. They'll come back year after
year. Um, but sometimes I think the
things that keep us going as family
photographers is getting those emails
that says, you know, I just looked at
the slideshow in the back of a cab and I
am just crying back here. Everything,
you know, anytime someone tells me that
the photos made them cry or when they
say that I just captured their child's
personality perfectly or I memorialized
their wedding day and it felt like they
were reliving it. I mean, any of those
comments, that's always the goal. I want
them to look at the photos and feel
something, feel connected to that moment
in time. And when you get some really
positive feedback about your photos, how
does that make you feel? Oh, it makes me
feel it's it's like a photography high.
You feel just like everything that you
intended to do happened and it's a it's
a big feeling of success for sure. So do
you feel that uh you're not just
conducting a normal business, you're
actually helping people by giving them
something that really has a beneficial
and positive kind of impact on their
lives? Oh, absolutely. Um, even, you
know, going back to family photography
specifically, there's so many studies
out that say that kids seeing their own
images on their wall just gives them a
sense of pride and a sense of comfort
and family. And I just went to a client
who's been with me, they have three kids
now, and I met them at the newborn
session for their oldest child. Um, and
we did a photo session in their home,
and all over their wall, they had all
the years, like six years worth of
family photos printed everywhere. and
the kids, you know, pointed out their
favorites and they showed me and it's
really like creating a legacy of their
life for these people to watch it as
their family grows and changes. So
really what you're saying there is that
it's not just like a photo session with
one client is not just a
oneandone. You get them to come back for
additional sessions like how many what's
what's your record for the number of
photo most photo sessions for one
client? Um, I mean I have some one
client I was just looking back at this
with the little helpful time hop app,
but I have one client who has been with
me for 10 years. So they are on their
10th year of photography with me, which
is amazing. But I would say generally um
my calendar is 75% repeat clients. So
people who are coming back year after
year after year. Um, and I have a
handful of clients who come back twice a
year, especially when their kids are
young and changing so quickly. Um,
there's a huge difference between a
newborn and a six-month-old and a
one-year-old. So, a lot of people like
to capture those milestones all along
the way. Um, I have alopement clients
who've come back when they had their
baby um to continue sort of photography
throughout as their family continues to
grow and change. Um, so yeah, I think
there's probably some clients who have
done 15 to 18 photo sessions with me at
this point. Amazing. Absolutely amazing.
So, what kind of package prices do you
have for, let's say, for a family shoot
or for a baby shoot? What do you charge?
Uh, my family session for a 1-hour
family session is $1,550. Um, for a
newborn session is $1,650. Um, alopments
are 2,000. And so, for a family session
at 1550, the customer will get, I read
from your website, 65 images. So, are
are they choosing those 65 from an even
bigger batch or you've chosen the 65? I
do the selecting. Um, so I'll call them
down, pick my favorites. Um, I'll be
honest, it's probably more like a
hundred per gallery. For lifestyle
photography, you're really, it's
fast-paced. You're getting all the in
between moments. So, there's a lot of
um, it's a little bit different than
portrait photography where you would
get, you know, 10 posed portraits. Um,
so the galleries are do tend to be a
little bit bigger. So, I would say my
average is around 100. Um, that includes
black and white conversions and that's
my they're all of my choosing. And what
platform do you use to to deliver those
images or even to show them a gallery
that they can choose from? I use
PikTime. Um, it's a gallery delivery
service that has uh the ability to
create slideshows to music, which I love
to do for my clients so they can watch,
you know, a visual diary of the session
that we had together. Um, and then it
also delivers the gallery that they can
download web res and full resolution
from. Tell me a little bit about your
post-processing, your retouching. Do you
use Lightroom Classic for that? And do
you kind of have a a go-to workflow for,
let's just say, for outdoor photos? What
do you what are kind of the main
adjustments that you make? So, when I
get home, I'll upload my session. I
usually um because my sessions are super
active, I sometimes have between 800 and
a,000 photos to go through that I'm
calling down, especially when there's an
18-month old toddler and a
three-year-old boy, and they're, you
know, sessions can be very active. Um,
so I'll call them down to my favorites,
pull them into Lightroom Classic. Um, I
now use Imagine. Um, I'm not, are you
familiar with them? No, I'm not. So,
they're an AI editing program that I
have trained with my own presets. So, I
usually adjust a little bit of color
adjustment, contrast, um, white balance,
and Imagine is trained to do that for me
now. So, I'll download my images into a
collection in Lightroom Classic, and
then imagine will go through and just
apply those base uh, my base preferences
to each image. um it takes about three
minutes and then I download those edits
back to Lightroom and then I'll go in
one by one making sure that I straighten
horizons and do any um masking that I
need to do to brighten subjects faces or
anything like that. Um I sometimes go
into Photoshop if I'm doing object
removal or fixing some hair um anything
like that. And then I also use if I'm
doing head shot, um I'll use AOT too,
which is um AI skin retouching. What do
your customers love the most about what
you do and what you offer? That's a
great question. Um I think I most often
get complimented that I'm extremely
organized, communicative, and um just
easy to work with. I think people are so
busy nowadays, especially in our area.
Most of my clients, both parents, have
full-time jobs. They have multiple kids.
They have just busy lives with
everything going on. So, I think as easy
and as uncomplicated as I can make it
for them, the better. Um, I want them to
be able to book me, feel confident that
I am going to do everything that needs
to be done, that I'm going to make sure
the weather is great. I'm gonna adjust
it if it needs to be and that they don't
really have to worry about anything
except for showing up and hanging out
with their family. So, when we just kind
of revisit those those early early photo
shoots, the $75 ones, was there a moment
What was the moment when you kind of
knew, okay, I'm really on to something
here. I'm I'm really going to go for
this. I think I just I fell in love with
it right away. I went to a photo session
and it was like something clicked in my
brain that I could, you know, be the mom
that I wanted to be at home while my
kids were young, but then also use a
different part of my brain, uh,
business, the business mind of, you
know, my brain, the creativ creativity.
It allowed me to kind of step outside
and be something else, be a business
owner, be, you know, a family
photographer. and I fell in love with it
right away. I would say a little bit
about camera settings. You mentioned
that shutter speed of uh 1 over 400 as
being kind of a minimum so that you
freeze any any action. Um can you tell
me a little bit about what your go-to
camera settings are for outdoor
photography? And and do you use flash?
Um I do not use flash outside. Um
outside I my happy place is usually
between 2.2 two and 2.5 um for aperture.
Um I that seems wide open to a lot of
people when you're dealing with groups,
but I'm very um intentional about where
that focus is is um landing. And a lot
of times I'm not going for a straight-on
portrait of everybody looking at me. If
I was, I'd probably stop down. Um, but
because I'm looking for a moment and a
lot of times it's families like turned
in and focused on each other. Um, I like
to shoot a little bit more wide open so
I can get some creamy bokeh and just the
beauty of golden hour which is when I'm
usually doing photography. Um, one over
400 is definitely the minimum, but my
preference is more like one over 800
because if I have parents throwing kids
in the air or twirling them around or
kids running at me, um, you really do
have to have it pretty high to freeze
motion and not get motion blur. Um,
luckily I shoot with Sony, which handles
ISO really well. So, um I would say
usually outside I'm below 1,000, but as
we get like later and later in the
evening, it'll sometimes go up to, you
know, 1,600 to 2,000. And are you using
auto ISO or you're locking? No, I change
it myself. Okay. And are you looking at
your histogram as you're going through
the photo shoot? So, I used to look at
my histogram, but because I have the
digital um viewfinder now, I just it
shows me what the exposure is. So, I
don't look at the histogram as much now
that I have uh a mirrorless. Okay. And
what about lenses? What what's your for
outdoor family photography? What's your
go-to lens? So, I shoot with a dual
harness, so I always have two cameras on
me at all times. Um my one side has a 28
to 70 on it and my other one has an 85.
And if you were giving a recommendation
to someone who was just starting out and
they only had the finances to buy one
lens for outdoor family photography,
what would what would you recommend? If
they were doing solely outside and they
only could buy one, I think honestly I
would do what I started with, which is a
50. And I have a lovehate relationship
with the 50. It's kind of a jack of all
trades, master of none. So it's not my
favorite for wide angle. It's not my
favorite for portraits, but if you could
only have one, that's what I would go
with because you can step back and get
wide and you can get a nice creamy bokeh
from it. Okay, awesome. Now, what about
kids? You've mentioned them a fair bit.
Um, I I've seen a lot of family photo
shoots where little kids are just being
nasty little things. Oh, yeah. How How
do you as the photographer uh keep kids
engaged and and even make them smile?
Honestly, it's a lot of play. Um, I
think that the people think who don't do
lifestyle family photography that
there's some magic to come in and like
have a kid sit quietly on a lap and be
all snuggly with their mom for an hour.
And that's just not the reality. A lot
of times it's me being like, "Okay, you
go over there." And then run as fast as
you can and try to squish mommy with
your butt and they'll run over and, you
know, jump onto them. And then you have
to be ready to get that one moment
because it only you only need a
millisecond of a great pose. Um, and
it's all about working together to see
what kids want. Some kids are really
snuggly. Some kids need to run and jump
and be spun and have funny games and for
me to make poop jokes to make them
laugh. Um, every kid is a little bit
different, but mainly I use activity.
You know, if a kid doesn't want to sit,
okay, we pivot and we're gonna walk
together in a line and you swing the kid
while you walk to keep them interested.
Um, I think it's absolutely fruitless to
just continue to try to get something
that is not working for the kid. You
have to, I think, adapt and move around.
And it's also an education piece with
your clients beforehand. Like we're if
your 2-year-old doesn't want to sit and
snuggle, you might not get sitting and
snuggling photos, but that is a snapshot
of what your child's personality is
right now. We have to work. If you want
beautiful photos of your family having
fun together and your child showing
genuine happy emotions, we have to do
what makes them happy. Yeah, absolutely.
I can tell that you have a lot of
experience here in making kids in making
kids cooperate. And what about focus?
You mentioned having a kid that's
running towards mom and maybe that focus
distance is changing really quickly. Are
you using a single point focus or the
multif focus and what about back button
focus? What do you do? I am uh so Sony
has eyetracking which is really helpful.
I used to shoot Canon before um and I
did use single point and toggle um which
was harder to nab focus than it is with
um eye tracking with Sony. So, I
definitely have owe a lot of my really
great focus to Sony because their
eyetracking is phenomenal. Um, but yes,
I use single point and I do toggle. I
like that eye tracking and that's that's
one of the tricks that wildlife
photographers use, especially for birds
that are flying in the air and it's
amazing that that technology can
actually grab the eye of a flying bird.
So, you're using that to great effect
with flying kids. With flying kids, yes.
Um, what about upsells? So, you
mentioned that you charge $1,550 for a
standard family photo shoot and they get
I think it was 65 images. Are there any
upsells? Is there anything you can do to
increase the average order value? So, I
use uh Pick Time, which has the ability
to do um a shop, too. So, I work with
Miller's Print Lab um and I have a whole
bunch of products that people can buy
after the shoot. They do receive a print
release. Um, but the way I phrase it is
that this is a professional print lab
that I am calibrated with. Like I can
absolutely guarantee the quality of
these prints. So, a lot of my clients
will do an album which I custom design
for them, a framed print or even just
loose prints through me. Um, during the
holiday season too, I'll add in, you
know, picture ornaments, uh, car
greeting cards, all sorts of things to
upsell, um, products throughout the
store. What is the biggest sales month
that you've ever had? October is peak
foliage season here. People are super
into foliage if you know anything about
New England. Um so you have peak foliage
month and then peak I want my family's
Christmas card month. So um in October I
in the past I've had 35 sessions in the
one month of October. So that is
definitely the peak revenue month every
year. And and what how much was your
peak revenue month? I feel like it last
year it was like 60 grand just in that
one month. Amazing. That's absolutely
incredible chart thing. That's
incredible. I'm I'm leaving. It goes in
a deep dive in December. But that's
okay. You get a seasonal. Yeah. Yeah.
Well, it's like it's harvest season,
right? It's that's when we learn to work
hard. You kind of Yep. You pile it in
when it comes and then use it to balance
out the slow times. What about
customers? How do you get your
customers? I would say um for the ones
that are not repeat customers or
referrals for my current um customers,
most people come from Google. I do have
very good SEO. Um I'm usually number one
for family keywords. If you search in
the Boston area um so that's definitely
where most of my focus lies and make
ensuring that all of my targeted
keywords have good SEO. Have you ever
tried paid ads?
I actually just tried them this year.
Yes. Um but this was the first year that
I ever um did delve into paid ads. And
do you think they work for you? You
know, I feel like it's too new to say.
Um I took a couple courses on it and
they really say that you need 3 months
for Google to really learn your target
customer and be able to accurately put
those ads in front of the people who are
going to then turn into customers. Um
are they getting traction? Absolutely.
I'm definitely getting traffic. Um, but
I feel like I'm still in the learning
phase as far as them learning my
preferences and my client's preferences.
Uh, what about the actual uh purchasing
point? How do you get a client to
actually sign up? And I'm talking about
a new client who you who is not a
repeat. Um, do they make an inquiry on
your website and then do you email them
uh a package that has kind of sales
salesy type copy in it? I am a big
proponent of having the price being very
transparent with prices on your website.
Um, that's another one of I think goes
back to me feeling like people want it
to be easy. If I was searching for a
photographer and they did not have
pricing listed, I'd just move on to the
next person because it's too much work.
Um, there was a lot of teaching out
there that says you have to get clients
on the phone. I know some people do
that. I also don't require that because
not everyone has time during the day or
has a job that allows them to get onto
the phone. We are a huge medical
community around here and I would say a
large portion of my clients are doctors
and they don't have normal 9 toive desk
jobs where they might be able to take a
lunch and call me, you know, to chat
about it. So I the process is yes they
they submit an inquiry on my website and
then I get notified of that and then I
email them. Um my inquiry form asks a
few questions so that I feel like I can
develop a little bit of a rapport with
them like who's joining us like what age
are your kids? Where are you from? Um
usually enough for me to pull something
out and be you know be able to develop a
really comfortable chatty email with
them. um they've already seen the
prices, but I direct them back to the
website as to where to find them just in
case they weren't able to find them um
when they submitted their inquiry. And
then I ask them if they'd like to jump
on a call to chat about options or uh we
can stick with email if that works
better for them, too. And then we go
from there. So, if you were just
starting out all over again, Yeah. and
knowing now what you know uh but if you
had no reputation and no business name
what would you do as the fastest way to
start earning some income? So that's an
interesting question. So I think there's
one of two ways that you could start.
You could either do what I did which is
start out right away charging a very
nominal amount while you get experience.
The other option is to do model calls
which are free um to build a portfolio
until you feel confident to come out of
the gate charging more profitably. Um
for me in my financial situation at the
time, every little bit helped. So me
charging a little amount helped our
family. But I think had I been in a
different financial situation, I think
it would have been easier to I'm gonna
say do 20 model calls to develop a
portfolio that I felt confident and good
about. Um, and then come out of the gate
charging more. Because what happens is
when you come out of the gate charging
$75, the clientele that are going to pay
$75 to a or a photo shoot is not the
clientele that is going to then is not
who's with me now paying 50 and50
people. not because they can't afford
it, but because some people value
photography and some people don't. Um,
some people place the value at 75. Very
different people place the value over
$1,000. So, I think if I had started out
closer to where I wanted to be, the
likelihood of bringing some of those
clients that I started to develop that
relationship with me would have been
higher. Um, so I think had finances
allowed, I would have done 20 to 25
portfolio building sessions until I felt
very confident. And then I would have
come out of the gate more at 5 or 600
instead of $75, which would have made it
a little bit easier to increase and
again bring some of those clients with
me instead of having to start all over
every time I made a price jump. Yeah.
Really interesting. So, what do you what
message do you convey to a prospective
new client when they maybe have the
mindset that I think this should only
cost $5 or $600? Here you are charging
three times more than that. So, what's
kind of your messaging to justify that
higher price point? You know, it's
funny. I don't get a lot of people
saying that. I think because I do have
transparent pricing on my website. So by
the time they come to me, they are
usually comfortable with that price
point. Um, but I definitely in my
regular life have heard of people um,
you know, people will say, "Wow, you
charge a lot like my photographer
charges $300." Um, and I guess my, you
know, retort to that would be that every
photographer has a different, you know,
work method and length of time and and
amount of time that they put into their
images. $1,550 for me is a profitable
rate for the amount of care and time I
put into researching for each session.
Making sure that the weather is good.
Making sure that the location has been
scoped out. You know, uh spending the
time amount of time with that client to
ensure I get beautiful images and then
the amount of time it takes me to
postprocess. You know, it's not just the
1-hour photo shoot, it's the 6 to 8
hours that come with the entire, you
know, process of from start to finish.
Um and some people don't do that. Some
people show up, the location is what it
is. They run everything through a
preset. They don't put a lot of thought
into it and they deliver it. And that's
why they maybe can charge less than I
can. So, what would be your advice to
someone who is thinking about starting
their own family photography business?
Maybe they are afraid. Maybe they think
that there's no money to be made because
it's too competitive. Uh maybe they're
thinking that because everybody has
their own cell phone, everyone is taking
their own family photos. So, what would
be your advice to someone who's thinking
about starting their own family
photography business? I mean, I can't
recommend it highly enough. I think it's
an amazing career that allows you to be
creative, allows you to be
entrepreneurial, allows you to control
your schedule if you have a family that
you want to be able to work around and
and be there for. Um, as for the cell
phone thing, it's funny. Um, I've never
had any client be like, "Oh, I could
just take that with my iPhone." Because
the reality is that who is it taking the
photos? The moms. And they're not in
them. They might have beautiful photos
of their partner with their children,
but the moms are always behind the
photo. They that's the target client
that you want to capture. You want the
moms to have their moment to be in front
of the camera with their babies. And I
think that once you get out there, and
even if it's scary, do it for free. Just
try it. Once you get out there, I think
you will know right away if this is for
you. And I think that the beauty of like
seeing a family interact and snuggle and
love each other in front of your lens
and being able to deliver that to a mom
who maybe doesn't get a lot of photos of
her with her children is priceless. And
is it typically the mom in the family
who is making the decision on whether or
not this photo shoot is going to happen?
Oh yes. I would say 98 out of 100 times
it's the mom. And do you do you kind of
work to try and make mom look good? Like
are you creating absolutely an
environment where she's the star of her
own show? Absolutely.
Yes. We have to work with them. But yes,
I um as a mom um especially a lot of the
moms that I'm working with in Boston
anyways with the age of having children
are in their late 30s to early 40s I
would say is is the um majority of my
clients and we don't always feel great
about ourselves in that age range. And
yes, so my goal when I am culling is
that if mom doesn't look fantastic, I'm
not delivering it because as I mean I am
a woman and as a woman, you look at a
photo and if you feel like you look
terrible in that photo, that can cloud
your perception of the entire gallery.
So I am extremely anal about the photo,
how mom looks in every photo that I
deliver.
And do you uh as part of your kind of
welcome package, do you have advice on
what people should wear or color tones,
patterns to avoid? Absolutely. Um a lot
of my advice depends on uh the season
that we're in. So I um have a a let's
get you styled email that goes out to my
clients about a month in advance. Um,
and usually it is, yes, it's please
avoid neons, avoid black, um, or super
dark colors, avoid, um, bright white.
Those are all things that just don't
look that great with editing. But then,
like in the spring, for example, I tell
people to avoid green because here in
Boston, we have very like that new green
that's like very yellowy and it kind of
clashes with any other shade of green.
So, I recommend blush and mustard and uh
light blues for the springtime. And then
my recommendations for November are
jewel tones because we have warm brown
grasses and you really have to kind of
work with the backdrop that clients are
going to be in. Um, we don't want you to
camouflage. We don't want you to clash.
Um, and then I try to help them. Clients
have a hard time visualizing what
something will look like in photos. So,
I try to um kind of guide them through
not having everyone match, but having
the colors be complimentary. So, I'll um
I give every client my cell phone number
and ask them to pick out the mom's
outfit first, whatever you feel
beautiful in. Send me that and then I
can give you recommendations for the
colors that the rest of the family
should wear. Okay. So, you're you're
going to have the last word here. So,
your final advice, someone's thinking
about starting a family photography
business. do it or don't do it. Do it
for sure. Do it. But do it right. Um,
register your business, pay taxes, like
start well from the beginning. Start a
mailing list, have a website. Um,
because then every bit that you build is
actually, you know, working towards the
end goal, which is to have a profitable
business that you love. Awesome. So that
is Lindsay Hannah and her website is
lindsyhannahography.com. She is an
award-winning family and baby
photographer in Boston. Thank you so
much for joining me, Lindsay. Thank you,
Tim.
