Can smart glasses ever NOT be creepy? Why Meta, Apple, and Samsung want cameras on your face

Future Publishing - TechRadar
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1 Video View·Oct 3, 2026
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Video Summary
AI GeneratedThe TechRadar podcast examines the latest Google Pixel 11 series and the Pixel Watch 5, alongside innovative but niche hardware like Honor's \"robot phone.\" A significant portion of the discussion focuses on the ethical dilemma of AI-powered smart glasses, weighing their utility in accessibility and convenience against severe privacy concerns and corporate data harvesting.
Apple's probably the only company that might be able to get away with
full-on proper glasses with cameras and everything.
People are so much more conscious of the fact that there's a camera on your left
and a blinking light on the right. It makes the people around me nervous.
We have not yet addressed some of the glaring
concerns people have about the technology we have now in smart glasses.
It's hard to convince them that they absolutely need these smart glasses.
Then you've got your standard array of AI glasses.
Whoever else wants to be involved in that party, they're welcome to come.
Mark Zuckerberg has said that there is this general goal to have always-on AI.
Phone, iPhone, AI phone, robot phone.
It's a completely ridiculous product, but in the best possible way.
If you can put a gimbal in the back of a phone,
you can put a little robot arm that can reach out and scratch your nose for you.
Or a fan.
Welcome everyone to the 34th episode of the TechRadar podcast.
My name is Josephine Watson, and I'm joined today as always by Hamish Hexer.
As well as Axel Mertz.
Hello.
Lance Elonov.
Hello.
As well as friend of the show, Jason England.
Hello.
This week, we'll be talking through the latest big news from Google and its Pixel 11 launch,
including how the new Pixel 11 Pro Fold stacks up against competition
like the recently released Samsung Galaxy Fold 8 and Fold 8 Ultra.
We'll also be deep diving into the controversy surrounding smart glasses like Ray-Ban Metas,
as increasing fallout puts the hardware at the heart of public anxiety around tech and surveillance.
Before we dive into this episode, make sure to scan this QR code
to learn more about becoming a TechRadar Insider.
And yes, I've turned you into a QR code again.
Membership is completely free and gives you access to exclusive perks, rewards, and more.
But first off, here's Hamish with this episode's edition of In Case You Missed It.
Thanks, Josie. I'm no longer a QR code.
Since our last episode, Google has treated us to its Made by Google Pixel 11 event,
showcasing new phones, the Pixel Watch 5, and a Pixel Tag.
The highlight was, well, the highlight.
A new LED array that'll keep you informed of important notifications,
even if your phone is face-down on the table.
Though that innovation has nothing on Honor's latest phone update,
with the robot phone effectively strapping a gimbal to the back of a Magic 8 Pro.
The gimbal can tuck itself away when it isn't in use,
and based on our brief tests, it's pretty darn effective,
producing dynamic 4K video that'll leave content creators outside of China
wishing they could get their hands on this gadget.
Just like how non-Netflix subscribers will be wishing they could tune in to the Grand Theft
Auto 6 and Extended Look, debuting exclusively on the streaming platform.
Take-Two Interactive's CEO defended the move,
saying the trailer will come to YouTube just six hours later.
However, given the rabid excitement for this title,
I can understand why fans are frustrated that new updates will be locked behind a paywall,
even if only briefly.
Lastly, the UK and parts of Europe were treated to a solar eclipse,
and photographers took their chance to capture some truly incredible shots
as the moon covered the sun.
Later in the episode, we'll be discussing the dangers of cameras,
but it's always nice to be reminded of the joy and beauty technology can deliver.
Thank you very much, Hamish.
It's been a little while since we've been in the studio, so lots of ground to cover.
Let's kick off with a look back at the recent Pixel 11 launch.
So Axel, could you run us through some of the headlines there?
Yeah, I mean, in terms of hardware, there wasn't all that much to talk about,
at least that's exciting this year.
But we've got four new phones, the Pixel 11, 11 Pro, 11 Pro XL, 11 Pro Fold.
But if you line them up all against their respective predecessors,
honestly, it's actually hard to tell the difference.
And I know we say that a lot, but genuinely,
I had to look a few times to tell the difference.
But I'm fine with that, honestly, because I think this kind of design language
that Google's been running with since the 9 is pretty effective.
It's very modern, looks really cool.
I wasn't really clamoring for any particular design upgrades.
But at least for the non-folding models,
the camera bar at the back is now all glass.
It's thinner, it stretches across.
And there's this highlight feature that you mentioned, Hamish,
which is kind of like an LED sensor on the back,
which essentially tells you who's calling you at any given time.
And I think it flashes when Gemini is active.
And when I saw it for the first time, I was a bit like, is that it?
Is there anything else it can do?
And Google did say that other things are coming.
But I think whatever this LED is able to do in the future,
I don't think that's a must-upgrade feature by any metric for anyone to get.
But it's cool, I guess.
Nothing phone's had a similar thing a few years ago.
And it is something new and interesting that they can put in an ad campaign, I guess.
But the cameras are better on every model.
I think the main sensors are larger.
I don't think they're in terms of megapixels, but the size is a bit bigger.
You get twice as much base storage across the board,
which is always good because 128 gigabytes is just way too low for anyone in this day and age.
And interestingly, the 11 Pro actually comes with four gigabytes less RAM this year,
which I think is the first time we're kind of seeing this RAM crisis issue
bleed into big brand products.
I can't think of an example where a product's come out that's had that much less RAM than before.
And I don't think, you know, 16 gigabytes of RAM, which is what the 10 series had,
is kind of too much for most people anyway.
But it is kind of crazy that a flagship product has that degree,
fewer RAMs, less RAM, I don't know.
And Google software has always been the cleanest.
And we've kind of talked about Pixel phones as being the best at AI and the best at software.
So I don't know whether that's going to be true anymore.
We have to kind of test out the new features.
And then last, we'll talk about the folds in a minute,
but I think there was the Pixel tag, which is kind of Google's take on an AirTag essentially.
And then a lot of those Gemini intelligence features
that were announced back at the Android show in March, I think.
So it's kind of like smaller hardware changes,
necessary stuff, I guess, in the sense of the storage and things like that.
But these software features, again, they look interesting and cool,
but I don't think a lot of them are unique to the 11 series.
The tag, for instance, will work with, you know,
Pixel's five generations back or something like that.
So this is definitely not a kind of revolutionary generation of Pixels
that you should upgrade from if you own a 10.
But again, we can't expect crazy innovation stuff every year.
So it is what it is.
And you said there as well about not wishing for any major changes.
The one change I was hoping for
was that those horrible edges on the fold would just be solved.
I hate the sort of contrast of the curve to the square.
Well, I was going to ask you, Lance, about the fold,
because I haven't actually used the fold yet.
But you, I saw your headline.
It's again, small changes, but worthwhile changes.
Yeah, I mean, it's always been, it's been a nice phone.
It's been a nice folding phone.
It is, it operates in the shadow of the Samsung Galaxy Z Fold 8 Ultra,
which is so thin and, you know, exciting and has really great cameras.
But this is so much lighter.
I mean, you really like noticeably lighter.
And they really just all of these, these refinement,
like the size of the cover screen,
they made it bigger by basically reducing the size of the border around it.
And that's a real, that's a visual difference.
That's something you notice right away.
And you're like, oh, so it, it looks prettier.
The, the back, that, that giant camera island is shrunk a little bit.
It feels better.
It looks better.
And, you know, so it's generally, it's just, it's a series of refinements
for what was already a good phone and not for nothing.
It costs the same as the Samsung Galaxy Z Fold 8,
you know, the new sort of passport size foldable that they have.
So they're both in the U.S. 1899, but you get more cameras.
You get better cameras on the Pixel and, you know,
you get all of the Gemini stuff baked in there.
But I'm still, you know, I'm in the process of,
of really putting it through its paces.
I kind of agree with Axel on that, that highlight.
It's like, okay, that's cool.
I mean, how often am I like, is my phone sort of face down?
It's like, okay, I kind of get it, but it feels a little bit like a gimmick.
And yeah, I think we sort of already mentioned as well,
software maybe felt like the side where some more changes were coming in.
And that's especially true in the Pixel Watch 5,
because now you've got breathing emergency detection,
blood pressure trends, insulin resistance trends,
and AI strength generated training plan.
The last of which is my absolute highlight,
because it means we got to see Lance take on a Rocky style
strength training course in one of our TikToks, which was brilliant.
How was trying those features out, Lance?
What do you think about what Google's doing in the health space?
The reason I wanted to do that, that tryout is because, you know,
my own workout revolves sort of core weight training, you know,
and stuff that I've struggled to properly track on my Apple Watch.
So the very, you know, sort of granular way
that you could sort of set up these workouts with the Pixel Watch 5,
I was actually impressed by it.
So I was like, oh, well, let's try out all these things.
I didn't know I'd be jumping up on a box or anything.
Which is a video I do not enjoy watching at all,
like my skinny little legs popping up and down.
But you really, you felt like it was,
it felt a little bit more like a personal trainer.
So because it was so connected to each thing,
to sort of each rep and the different kinds of things.
And I liked how you can tailor it and, you know,
using the intelligence to tailor a workout based on injuries
or anything else about you, I think that's actually really smart.
And I've always liked the Pixel Watch in that it's,
the design is really attractive.
It's one of the best looking smartwatches I've seen.
So I think they, those, that and all the health changes
that they're making there are some of the more impactful things
that are happening on the Pixel side.
And where the hardware side might not be changing so much,
that's something that does come up in our comments quite a lot
when you then contrast it with the likes of Honor,
which you've just been to visit out in China.
So you've seen the Honor robot phone in action.
Tell us a little bit about how that was.
I mean, it's a completely ridiculous product,
but in the best possible way.
You know, it's like clearly a very niche product for video creators.
And there are lots of questions about how practical it is,
whether it would work over here, for instance.
It's only available in China for now.
But because it's so different to anything we've seen before,
it's really kind of captured the imagination
as a sort of sci-fi turned reality product.
Like we would, we posted some videos on TikTok and Facebook, I think.
And they just went crazy.
They went bananas with people kind of dunking on the US
saying you would never get this in the US,
you know, regulation so far behind this, that, and the other.
But genuinely, it is a cool little product and it works.
When they announced it back in, I think, last year, October,
it was a concept phone.
And Honor likes to do that.
They like to just announce things to say that,
look at what we're planning, look how far...
The handbag phone as well.
Yeah, which is a similar thing.
And then I think at MWC, you saw it,
but on a sort of podium.
Look, don't touch.
So I was like, okay, you've made it, but does it work?
Yeah.
It works.
It works really well.
The gimbal is sturdy.
The quality is good.
Obviously, the durability rating is like completely naff
because if you get any sand or water or anything in this thing,
it's just gonna, you know, break and fall apart.
But yeah, it was really impressive.
Honestly, it was really impressive.
And it's just nice to hold and play with tech that is completely new.
And I think my headline was like,
it made me feel like a kid again.
And they really did.
Just picking it up and being like, whoa, look at this.
And I had friends who aren't interested in technology be like,
what the hell was that that you picked up and played with?
Did you get to use any more of the AI Companion stuff in it?
Well, the AI Companion, they said we could,
and we could a bit, but it's very heavily Chinese.
And even when you ask it to speak English,
it kind of can't.
It follows up in Chinese and they were like, oh, stop, stop.
But I think that's the point.
Like in China, this thing is already, the pre-orders have sold out.
So as much as I say it's niche, it will sell out in China.
People will use it.
They're much more willing over there to kind of just try this crazy stuff.
They all walk around with their cameras out.
They all are filming content, speaking to AI assistants.
So I think in that sphere, it's a success.
Whether it comes over here, I'm not sure.
There was kind of rumblings.
They wouldn't confirm it,
but they were talking as if there might be one coming over here to the UK.
But we'll see.
It's a crazy, but cool thing, I think.
I keep thinking that, I imagine how that idea could be extended.
Look, if you can put a gimbal in the back of a phone,
you could put like a little robot arm that could reach out
and like scratch your nose for you.
More fun.
So Axel, in the trailer for it,
it sort of had this thing where it was like phone, iPhone, robot phone.
Do you feel like that's like a justifiable comparison?
Well, no, absolutely not.
I mean, in the sense that it's a brand new type of phone, yeah.
But I think Honor was maybe, you know, pumping itself up a bit.
And maybe giving Apple a bit too much of service,
you know, saying phone, iPhone, robot phone.
Oh, I think the iPhone was like a revolution, I guess,
to like what a smartphone is.
They actually said phone, iPhone, AI phone, robot phone.
Oh, that diminishes it.
That diminishes it from AI phone to iPhone, we're not there yet.
Really, even there.
It's interesting to see some developments happening in the camera space
that are a little bit more innovative.
And especially right now,
where it feels like cameras are coming off of our phones and onto our faces,
which leads us on to our main topic for today.
So we've left a lot of time to talk about everything that has been going on
with smart glasses in the last few months,
because it felt like 2025 was a bit of a watershed moment.
Adoption was really up in 2025.
And now concerns and division around things like public privacy,
in terms of how we operate in spaces when we're out and about,
as well as our data online,
are really putting smart glasses in the fore of public discussion.
There have been satirical ad campaigns here in the UK,
posters going up in the US,
and a lot of these topics hitting courtrooms across the world.
We've got Hamish and Jason with us today,
who both do a lot of coverage on smart glasses.
So I wanted to get from you both a little bit of an insight
into how we've gotten to where we are today
and what some of the latest headlines are.
So why don't you kick us off, Jason,
with a little bit of a brief overview,
as much of that as possible,
with a very, very meaty topic.
Absolutely.
So cameras in glasses have been existing for quite a while now.
I remember rushing to a vending machine in 2017
to go get my Snapchat spectacles and stuff like that.
And that was always good fun to be able to take pictures sneakily in.
For me, it was in some Egyptian tombs
so that the security didn't see people taking pictures and stuff like that.
I know that we've all got stories like that.
As it's kind of evolved with essentially the birth of AI
and the way that it's kind of like working for us,
those cameras are starting to become a bit more of a safety concern
in terms of just how much stuff those cameras are monitoring on a regular basis
and what it's being used to train AI models as well.
But then there's also the other bit.
It's the age-old adage of technology.
If people are given a new technology,
there's going to be some people that will figure out how to use it nefariously.
And we're starting to see a lot more really concerning ways
of people using metaglasses,
actually sort of like trying to drill out the LED lights as well
and seeing it work and everything,
seeing the camera continue to work when it shouldn't,
the response at first from Meta seemed to be good
in that we have issued this update
that when the LED light is messed with in any way, shape or form,
that the camera will be shut off and everything.
But then the very next day,
they started testing something called super sensing AI glasses,
which are basically always on,
capturing everything around you essentially to train its models,
which I don't know what you think about that, Hamish,
but it seems a little bit dystopian.
Yeah, so super sense is this thing that has been leaked a few times
and I think they've never called it something official,
but Mark Zuckerberg has said in investor meetings and various situations
that there is this general goal to have always on AI
and they will always point to tools like
when you're about to leave your house,
their glasses could say,
wait, wait, you've forgotten your keys
because it would know where you leave your keys
and it would have seen that you didn't go and pick them up that morning
or if you're out at the shops and it could tell you,
you know, you could ask have I got any milk in
and your glasses would have seen in your fridge
and seen you're running low or actually you've got plenty
or these like basically offloading some of that mental load
and sort of helping you out in that way.
But obviously, while there you can find various useful cases of it,
it's got to be always on to be useful.
The moment it can't see bits of your day,
it instantly stops being useful
because, you know, if you'd have turned them off in the morning,
it doesn't know if you've picked up your keys, it was off.
And you think, okay, the AI is always on,
always looking, always listening.
That's pretty big privacy concerns.
The way that apparently some form of it is meant to work in testing
is instead of capturing all of the data
and sending it off to meta servers,
it will turn it into metadata,
which is basically data about your data.
So it wouldn't capture the image,
it would capture a description of the image.
If that's sort of, you know, splitting hairs,
I don't know, that's up to you.
And you also sort of have to trust that's how it works
and it won't ever change.
So yeah, I don't know.
SuperSense is one of those things where I'm sure it is useful
and I'm sure that you can say a dozen different things
about how it's really handy,
but I don't know if it's handy enough
to overcome the fact that you always have something
that's watching everything you do of all hours of the day.
And I think the reason why any news that's coming out
about the SuperSensing stuff feels even more pertinent
is because we have not yet addressed
some of the glaring concerns people have
about the technology we have now in smart glasses.
The problem is, is that people,
when they get their hands on a thing
that can do a thing that is bad,
will try and do the thing that is bad,
like you say, with the removal of the privacy features.
You both use smart glasses quite a lot.
I've used a couple of different pairs, Lance has as well.
What do you feel now
when you're sort of using them out in public
versus what you felt when you first started trying them?
Has it changed at all?
I don't wear smart glasses with cameras on anymore,
like through and through.
The way that the conversation has changed around my mates
whenever I'd be wearing them,
because I always do this thing
whenever I'm testing smart glasses, I call it a pub test,
that I'll basically go to my mates,
go for a pint and everything,
and without telling them,
just show up wearing smart glasses
and see whether they spot them on my face
and things like that.
Most of the time,
it's you look like a bit of a something
beginning with a W,
and I won't say that word any further.
But for the most part,
if I was wearing the Ray-Ban Meta smart glasses
and things like that,
it was always, obviously,
they're kind of like a bigger frame
to like house a battery and stuff like that,
but it wasn't to the point
that they looked overtly weird on my face.
Whereas now, people are so much more conscious
of the fact that there's a camera on your left
and a blinking light on the right,
if I can say that properly.
It makes the people around me nervous
and it kind of changes their reaction to me
wearing glasses with cameras on them.
So I've moved a lot more to smart glasses
without cameras on them.
So things like the Even Reality G2,
the Memo Mind,
which I know are over there,
and so on and so forth
because of the reaction that people have had to them.
And you had something similar recently
because you went on your honeymoon.
Congratulations, by the way.
Thank you.
Yes.
So I took these Meta Optics with me
because I've been giving them to review.
And so I thought,
well, I'm going on my honeymoon.
I know when I've gone on holiday in the past,
my Meta glasses are normally a pretty useful piece of kit
because they've got that camera
so you can record in the moment things
without being behind your phone.
They also have open ear headphones
so I can listen to music.
And we were in Tenerife,
so a lot of stuff's in Spanish.
So actually my wife used a pair of the Oakley glasses
that I've got
and she used them to help her translate
the back of conditioner bottles
because hers had exploded in the suitcase
and she's allergic to some ingredients
so she needed to find out
if she could use the conditioner she was buying.
And so there are a bunch of these useful cases.
But yeah, I did feel like
I constantly wanted to take them off.
The moment I used them
was when we were out and about in a town nearby.
But when I was by the pool at a hotel,
I sort of felt like,
oh, I can't really wear these
because if someone spots me in them,
I think there's enough fear around them
that someone might think I'm being a creep
and want to beat me up.
And I think that even though
I've not had anyone actually come
and present in an aggressive way towards me,
I just see this stuff and I think,
oh, I don't know if I want to be associated
with the weirdos.
And also, I don't want to risk
someone having an adverse reaction to them
because I think as you said, Jason,
it has changed dramatically.
Because I remember writing stories last year,
or maybe not writing stories,
but telling people.
It's like, it's kind of odd
that when Google Glass came out,
I feel like very instantly
there was this visceral reaction.
And maybe Lance can talk about this
a bit more in a minute.
But there were stories about
people being accosted in the street
and like, very much,
I do not like this, having a camera on it.
But the Metaglasses
and some of these others that were around
seemed to just like, be getting a pass.
Like no one seemed to care.
And then suddenly we hit a brick wall
and everyone is like, this is awful.
This is weird.
And you cannot escape in 2026.
I don't know what,
because obviously Lance,
I know you used a lot of the Google Glass
and stuff like that.
So I was wondering,
what was your perception of that side of stuff?
Google Glass, you know,
the original Google Glass looked so strange
that of course people immediately
called you all sorts of names
when you walked around with them.
And I did walk around with them quite a bit
and appeared here and there.
And you can find Getty images of me wearing them.
And yes, I'm that idiot.
But with the Ray-Bans,
you know, the thing that changed,
what you mentioned is,
the reason that they were so widely accepted
is that they basically looked like regular glasses.
They were the closest thing we had now
to smart glasses that didn't look
absolutely ridiculous on your face.
And people would not notice initially.
But just like everything else,
the speed at which sentiment changed
on these sort of almost moved at AI speed.
We went from that honeymoon period
where everybody was like,
you know, Meta was selling a ton of them,
a lot of people wearing them,
all the competition to try and meet
what Meta was doing with the Ray-Bans.
And suddenly we're in that other space
where people are going,
oh, wait a minute,
that's a camera on your face looking at me.
You just took my picture.
I mean, honestly,
that Becky story,
which I know we're gonna talk about,
really hit me.
This idea that there's a camera on your face
that can be on at any time.
Yes, there's a light that you can see,
but not everyone notices it.
So, you know,
the one flip side of this
that I wanted to mention though,
because the sentiment about privacy,
you know, that the camera's on
and you talked about it,
you know, if that system
of always capturing everything all the time,
but just metadata.
And it just made me think that
ultimately this is all about data.
Facebook love, Meta loves data.
And really we've been delivering data
at scale across our lives
for decades now
by using the internet
and using the phones
and traveling around with them.
We've just been feeding data
into the big system.
But the gap in that data
has been sort of visual data
where real-time visual data
sort of give you a sense
of the world around you.
It's the one area where it's really
not easy to capture the data.
And that's this big opportunity
I think that Meta sees.
But this is where the rubber meets the road.
This is where the moment
of human sentiment,
human reaction to this
is at cross purposes
with giving over this kind of data
and being in that space of always on.
So I don't wear,
the only reason I don't wear
smart glasses very often
is not necessarily
because I was concerned
about privacy or data.
It's that I don't have a pair
with prescription lenses.
On that second one
about the prescription,
yeah, these are the first ones
I've had with my prescription
in the optics.
I've got a very slight
prescription though
so if I don't have any in
it doesn't really make
that much of a difference
to my vision.
It has been very fun
but I guess as the backlash
to smart glasses grows,
obviously prescription glasses
cost a lot more
because you've got to get
special lens fitted.
And then suddenly
if you're being told
well there's a bunch of places
you can't come in and wear these
and you know you've spent £500
on a pair of glasses,
well, you know,
you're stuff out of luck.
Yeah, a lot of them say,
a lot of these rules say
we still ban them
if they are your prescription glasses.
They are banned,
no ifs, no buts, no coconuts.
And so you have to like,
you know, that's a big problem.
And actually,
but also on the data side of things,
Lance reminded me,
there was a patent filing
I think was being reported on yesterday
as we're recording,
so fairly recently
and included two interesting details.
The first was the return
of this so-called name tag feature
that Meta got on a little bit
of hot water for before.
Basically the idea that the glasses,
again with this sort of
maybe always on sensing,
can tag people in real life.
So if you meet someone
at a dinner party one time
and then maybe see them
in a couple of months,
you can be like, oh, this is Josie.
She has a cat
and this is what her partner's called
and all of this stuff,
like basic information.
So then, you know,
you can then talk to this person
that maybe you half know you know,
but you can't remember all these details
and it can spit that back out to you.
Name tag, I think,
was meant to be a bit more
overall and general.
This patent seems to again
come back to this,
oh, it's for like dinner parties
and these private events.
So you think, okay,
I feel like you're just trying to
service the same thing
in a different package.
But the second,
and so people really focused on that.
I think the thing
that some people missed
was this fact that it could like
auto record clips
of things that you're doing,
which seems initially
maybe kind of useful.
You know, you can capture
something on social media
rather than having to edit
your different clips together.
But part of the patent references
the glasses and the AI
being able to tell
what you find most interesting
when you're looking at it.
And I'm saying to Jason,
I feel like that is
not even a half step away
from being some kind of advertiser
useful data being like,
we can tell you what,
you know, aspects
of different adverts.
This person specifically
finds the most visually engaging.
And I'm not saying
they've said they'll do that,
but it's so close to them
clearly being able to do that
and selling all of that stuff.
And if you're a company like Meta
or any big social media companies,
they make their money on advertising.
You know, it would make
perfect business sense
for them to sell that data.
Yeah, it is still horrifying.
I mean, I remember watching
there's a documentary
in the early noughties,
which was all about
how supermarkets do the same thing.
They used to do eye tracking
to see what shelves
you looked at in the supermarkets
and then give preferential treatment
to more premium products
or more expensive products,
more desirable ones
in the areas that people
would look the most.
I remember watching that thinking
that's so violating.
I don't want to go
to the supermarket anymore.
They're going to con me.
And now, obviously,
we're moving to this different space.
But the thing I find
really interesting
about the facial recognition
part specifically,
and this was something I found
just before we came
into the studio today,
was that, obviously,
Facebook has always
had facial recognition
as part of its services,
but it ceased those in 2021.
So it used to have the feature
which would automatically
tag photos of friends
based on, you know,
your own uploads
and their uploads.
And in 2021,
they stopped that service
and they cited specifically,
there are many concerns
about the place
of facial recognition
technology in society.
And regulators are still
in the process of providing
a clear set of rules
governing its use.
Amid this ongoing uncertainty,
we believe that limiting
the use of facial recognition
to a narrow set of use cases
is appropriate.
And I think what's
most interesting here
is about that narrative shift
that's happening over the years
where, like, we're getting
quite used to the idea
of our face,
our data being in places,
but also people are sort of
having waves of acceptance.
So Lance mentioned before
our colleague Becky
had written a story recently
about this kind of topic,
including specifically
around surveillance technology
in everything from smart glasses
to our earbuds.
So we're going to run a little
tape from her own words
talking about that story.
Hi, I'm Becky,
TechRadar's audio editor,
and this was a bit
off my regular beat,
to be honest.
But I'd had my eye
on what people far more
intelligent than me
call the chicification
of surveillance tech
and privacy and consent issues
around it for a little while now
because of something
I saw back in May
that made me feel awful.
I recently had shoulder surgery
and not long after it,
my other half drove me
to our local beach
so I could just sit and exist
and still be in pain,
but with a different view.
And I saw a man
wearing AI glasses,
filming a family on the beach
with two toddlers
making sandcastles
and a slightly older girl,
a child in just bikini bottoms.
Now, I could see he was
filming with the glasses
because I could see the light,
but the family hadn't seen it.
They were busy making sure
their children had sunscreen on
and that the girl was watching
her chips because the UK
has a seagull problem.
You know, typical family
madness and chaos.
But the man was filming
sitting with other men
who must have known
that he was filming
and there was an ease
to the lack of consent
and zero comeback on it all
that made me just incredibly angry.
And I hate to think what he did
with that footage, honestly.
So the point is,
I made a silent promise
that I wouldn't let that get away
without some kind of coverage,
whether I mentioned
that horrible observation or not.
Then TechRadar published
three stories in a few days
that to me resonated
around this central problem,
i.e. lack of consent,
growing omnipresent surveillance
in wearables and collection
of our data and likeness,
which is often stored
not safely, but rather
used without our knowledge,
let alone consent in various ways.
This was all by chance,
but a new bit of software
in LG TVs was launched
that basically records
your conversations in standby
and asks owners
to tell anyone visiting their home
that their voice will be recorded
and used in AI training by LG
to comply with wiretapping laws.
Then there was the backlash
over Meta's glasses and hackers
facilitating facial recognition tech,
which led to various
online privacy groups
calling for camera-free glasses
and their subsequent widespread
banning from certain places.
And the third was my coverage
of the new Nothing Ear 3A earbuds.
So despite being pink,
fun, $99 earbuds,
built as designed
to invoke a sense of play
in Nothing's young,
creative, engaged fan base,
they record calls
with a squeeze of the stems
and all your caller or subject
would hear is a beep,
which if you mute,
they wouldn't hear.
And again, nothing tells you
during setup to always gain permission
before you record.
But of course,
the user can choose
to ignore that request.
And nobody seems to have spoken
about this from a privacy
and consent perspective.
What I wanted to point out
with each example is the company
put the AI surveillance tech
into the kit,
but then leaves the legal
responsibilities with the owner,
which let's face it,
the owner just may not bother with.
So initially,
I just wanted to get comment
on all of this from an expert.
And fortunately,
a wonderful woman
from Mozilla Foundation,
a nonprofit organization
for digital safety
called Lauren Henry Parsons
was prepared to talk to me
and her words were golden.
When she spoke to me,
she kept saying phrases
such as necessary friction
over consent and privacy by design
and zero trust approach.
There was also a really strong quote.
Companies chose this.
They chose to put AI
in products cheaply
without the necessary
privacy protocols inbuilt.
They could have made better choices.
So that made me wonder
if any CEO out there
was making better choices.
Are you not bypassing
the whole consent thing
and not scraping our data
to sell us things
and further LLM training?
And it turns out there is.
Div Garg is the founder
and CEO of AGI,
a company that wants to make
a Siri that actually works,
but where all data stays on device.
He also turned down a big gig
at OpenAI to do it his way.
So he expanded a lot
on the notion that companies
do things the cheap way
because storing all of your data
on device is more expensive
and means you have to work harder
with things like onboard memory space
and the heating up of your device
and also battery life.
We're storing it cheaply
and accessibly in the cloud
bypasses those hurdles.
That obviously is potentially bad for us.
Now, on-device data
and such Gibson
certainly isn't happening
with those nothing tiny buds.
And as we all know,
it has already been widely reported
that footage taken
with smart glasses
isn't staying on device.
So in the end,
I got two interesting points of view,
one from a female
digital rights advocate,
one from a male CEO
of an AI and robotics company.
It wasn't necessarily my plan,
but the first interview
led me down a path to the second.
Anyway, hopefully interesting.
Thanks, guys.
So the reason I wanted to include
that today is because
we're all evangelists
in our own different way about this.
And we're also of ages
where we're a bit more used
to some of this stuff
when it comes to social media platforms.
Axel, you and I were
talking about that earlier.
For you, though,
where do you sit on this issue
as someone who's not really
using smart glasses much?
I mean, I think for me,
I'm not too concerned about those.
State surveillance and data
harvesting stuff,
because as Lance was saying,
we've kind of been giving them
that information for years.
You know, even from a FaceID
point of view,
I've been surrounded by FaceID
technology and facial
recognition technology
my whole life.
And maybe that's a generational
difference or like a complicity
or whatever.
Like, I don't know,
maybe it's not right
that I'm so willing
to give this all over,
but that's where we are.
Like, I'm used to it.
But from a kind of content
point of view,
there's nothing worse
than someone coming up
to you on the street
with a boom mic and a camera
or a phone and saying,
what do you think about this?
What do you think about that?
And this is like that,
but without even knowing
it's a camera there,
you know, so I don't think
you can't take,
it's going to be very difficult
to take people's right away
to film stuff on the street, right?
If people have a camera or a phone,
they can do whatever they want,
they can film you.
But there's a big difference
between it being subtle
and secret and not knowing,
because then you can't remove
yourself from a situation.
And I think maybe that's
the key difference for me.
Like the story that
Becky's talking about,
it wasn't someone sitting there
with a camera or a phone,
which is obviously equally bad,
but you can maybe,
you're more aware
that it's happening
and you can ask them
to stop it or whatever.
But if you just can't see it,
how do you even,
where do you stop
and start with that?
I don't know.
Yeah.
And she, you know,
she mentioned in there
about the privacy light
is visible if you're looking for it.
And there are still
vast swathes of people
who don't realise
how many of these devices
there are out on the market,
for one thing,
and how different
they can look,
how different those lights
can look even.
But also I can't see
a tiny little LED
from 20, 30 feet away.
And I'm, you know,
relatively young.
Not everyone is going
to be able to see that,
especially when you then
come on to people
with different visibility needs.
Also just being in public spaces,
being outdoors,
it's not always possible to see.
So I think the challenge
they're really going
to be butting up against
is how to do this in a way
that is frictionless,
because that's the word
they often use, right?
That's why we can't have a sound,
because then it's too interfering
with the experience of it,
but also still has that in mind.
My question to you is,
do you think it's possible
to do that or is it just
no cameras are the only way to do it?
It's a good question.
And it's one that I feel like
is going to be
very tough to answer
over the next few years.
So to agree with
what you were saying,
like the whole idea
of like data collection,
I'm not necessarily
too uncomfortable with,
because at the end of the day,
people can generate
the whole human race
on a day-by-day basis,
according to some study I read
a couple months back,
generate 400 million terabytes
of data per day.
Crazy.
And that is being collected,
absorbed and processed.
And to take the slightly
cynical stance that I know
that Hamish was taking about meta,
it would be the most
meta thing possible.
To turn that into some kind
of like AI training data
and also for advertising as well.
It kind of takes me straight back
to that scene in Ready Player One
when he's trying to like present
like the VR headset and saying like,
we can achieve 85% screen coverage
of your field of view with ads
before you have a seizure.
It seems like it would be
the most meta thing to do
to see how much of your view
can we hold up with adverts
for whatever things
you may have lingered on
at like a store or something like that.
And then also on top of that as well,
it's trusting private companies
to do the right thing
with the information it takes about you.
The trust point is the sticking point
here really, right?
Like that doesn't feel like
there's anyone right now
who you can look at and say,
I trust with this data.
But at the same time,
the data is being generated.
It exists.
It's not just through
these devices either, right?
I always try and keep in mind
that, you know,
private businesses
or public companies,
you know, their businesses,
your best interest
is not the first order of business.
It is the survival
and the growth of the business
and what is best for that.
So sometimes when you hear
the CEOs talking and acting
in ways that seem disconnected
from the human experience,
it's because they're not thinking
so much about the human experience.
They're thinking about
how will this company
continue to grow, collect data,
make money, build a bigger audience.
And if a sort of side benefit of that
is that somehow your life improves
because you've got a new feature
or functionality,
well, that's all the better.
I mean, I don't think that they're
actively trying to harm people,
but they're not always thinking
about reality or how people
actually interact and do things.
And then you have the people
on the other side
who are handed these devices.
And there's always going to be
people who do good.
And then there's always going to be
people who will do bad.
There was some incredible reporting from,
basically it was joint reporting
by two Swedish news outlets
with some great journalists
that basically found
some Meta contractors
that were given access
to footage and photos
recorded using the Meta glasses.
Because I spoke with Meta about this.
Basically, when you do sign up
to use the AI on the glasses,
you sign up that anything
that involves the AI
is shared with Meta,
which includes photos and videos.
Because it all goes through the Meta AI app.
It all has to go through the Meta AI app.
And it's not like Apple.
They don't have a private server.
They don't do any of that stuff.
You know, it's all shared with the Meta.
It could be part of the training data.
And some of that training data
will be reviewed by humans.
However, and that is like pretty clear.
A lot of this stuff is sometimes,
you know, hidden away
in terms of services.
But I've set up a bunch
of these different glasses over time.
And when you've clicked allow AI,
it says in pretty obvious text,
if you allow this,
we will see everything you do with the AI,
including photos and videos shared.
Cool. Makes sense. Clear.
What wasn't entirely clear
is that includes seemingly
if you activate the camera
using voice controls.
So not saying, hey Meta,
look and tell me about this landmark.
Just saying, hey Meta, start a video.
Which technically is AI.
I think to a lot of people,
we've had voice controls for a while.
Doesn't feel like using AI.
It's a hands free system.
We refer to it as something different.
But that then meant
that these contractors said
they saw various different things
from people in the bathroom
to people in the bedroom
with other people in states of undress,
looking at credit card information,
all the stuff that you have nightmares
about strangers seeing about you.
And obviously that's really bad.
Even if you know,
even if you've technically agreed to that,
I think that's part of this is like
they can say, oh, you know,
we people know this and know that.
But I think part of whatever system
we have going forwards,
this needs to be like properly
spelled out what is and isn't shared
and maybe allow people
to have access to some bits,
but not others, you know,
because hands free controls
is an example of something
which I don't feel like
you need to share with an AI,
but also to sort of maybe
steel man the defense of glasses.
We have seen like reports of things
like how the camera can be
really helpful for people
who are visually impaired in some way.
And it can, the glasses can describe
what you are looking at to that person.
There is something called
a conversation boost,
which actually had its own controversy
where Meta tried to rate limit it.
They didn't backtrack on that.
But the idea is you could be sat down
with someone in a cafe
and the glasses can pick up
sort of who you're looking at
and boost their audio.
So let's say we're in a noisy space.
It would boost your sound
and cut out the noise.
And so through the speakers,
I would hear your voice being played.
It's not quite an accessibility feature.
Meta reached out to me saying
that they don't call it
an accessibility feature
because they don't define it as one.
But I think it is kind of like
we've seen like the hearing aid feature
that you can get in like AirPods.
It's like that maybe half step
for people who aren't yet ready
to get like full on accessibility tech,
maybe are trying this stuff out.
And you sort of asked the question of like,
can you get rid of cameras in these glasses?
Could you potentially do it
that they can only take a photo?
And so like, because that's off,
you know, the AI just needs to maybe
see like a snapshot of what you're seeing.
Just being able to take a photo
is kind of useful,
but obviously isn't as weird
as taking a video.
And then you can, you know,
like they do in Japan
where they mandate cameras
have to have a loud snap sound.
You could do the same thing.
Like you have to play
a really audible
I'm taking a photo sound effect.
Maybe that's how you get away with it.
Then again, you know,
as Jason talked about earlier,
we've already seen people
finding ways to like drill out
the drill out the light
to get around the fact
that Meta did originally protect it.
If you just try and cover the light
with a piece of tape or your finger,
it won't let the cameras work.
People found if they mess with the hardware,
they could have found a way
to get around that.
Ironically, people selling that
through like Facebook marketplace.
They then have seemed
to clamp down on a bit,
but it's just this thing of people.
I think if you,
the moment you put a camera in them,
people will find a ways to abuse it.
And so I guess the hope
is you find regulation
that goes down the middle, right?
Think about it this way.
What if I walked into the office
in scuba gear,
like just walked in?
You're like, what are you doing?
Why are you wearing scuba gear?
And that's kind of how I feel about,
you know, full featured smart glasses
with the display audio on a camera.
They are going to be useful
in certain situations
and should be used
in certain situations.
The fact that these companies
are trying to sell them
as a potentially always
sort of life-watching technology,
I think is where they really go awry.
You know,
you don't wear the scuba gear all the time.
You shouldn't wear these glasses all the time.
However, if I were somebody
like climbing them out,
how we are free,
what is called like a free base climber,
I don't know how they're described,
but if you're,
yeah, and imagine then
you're wearing them
and it sort of can see
where you're supposed to be grabbing,
can guide you,
can tell you about it,
can tell you about the conditions.
It can capture the moment.
That seems super, super useful.
But then in my everyday life,
95% of the time,
I just need to see clearly.
I don't need all of that other stuff.
I think there's a safety argument
in there as well
that Becky sort of alluded to in her story
in terms of like being able
to capture a potential assailant
in a violent situation,
especially as a woman.
There have been times
I've been wearing smart glasses
and I've thought to myself,
you know,
God, if something happened to me right now,
I'd actually have a way
to prove it happened.
But also when it comes
to heads up displays,
same thing for navigating.
London has a little bit
of a phone theft problem.
It would be much safer
to be able to look
where you're going
and see directions
straight down the barrel
rather than looking
down at your phone.
Those are very limited
positive use cases.
And those are also
both things we are doing
to circumvent situations
in which other bad actors
are the problem.
When in reality,
what we're talking about
is the problem with smart glasses
is those same bad actors.
And there are a way
and we talked about earlier,
there are other gadgets
that do the same thing.
The direction is one
of my favorite things
about my smart watches.
I get Google Maps on here
and so I can just look at my wrist
rather than having my phone out.
I was going to ask
you both as smart glass wearers,
what is the one thing
you do the most on it?
What do you find
is the most useful?
The content creation,
the assistance,
the music listening.
What is it that
if you could strip it down
to one thing,
you would both use them for?
So for me,
as I've made my shift over
to like glasses
without cameras on them
until the camera part of it
starts to make more sense,
there's definitely been
some pretty decent,
what's kind of called like
ambient computing elements to it.
So I got speaking to the CEO
of Even Reality is where
he kind of proposed
what this platform is going to be,
which is it's computing
only when you need it
and then it disappears away.
And honestly,
when I think about
to kind of go all the way back
and ask your question
about like,
can glasses with cameras work?
I think it will do over time
as they figure out
what that platform looks like,
like you have to start
with the design
and actually make them
look nice on your face.
And then the societal acceptance
of that technology
kind of comes in over time.
The killer features come in
and they can get to that point.
I mean, as a wonderful example.
So the Rainbio X3 Pro
are basically a combination
of AR glasses
with heads up display
and also a camera.
I put them on
and I look like
I'm totally not trying
to spy on your party.
No one can tell.
It's a hell of a look.
Regardless,
I'm going to quickly take this off
because I'm going to get quickly
memed by the internal staff
on the Slack channel.
What I'm trying to say is
the feature sets,
while there is some useful stuff,
I know that we've talked
a bit about this before,
there isn't anything
that is really sort of like
good enough to make me think,
OK, so smart glasses
have a real genuine point for being
looking at directions on my watch
or pulling out my phone
and taking a picture of something.
I think for me,
the fact that they come
to a little bit of everything
is useful enough
that I find that the audio
when I'm wearing them is solid.
You know, I kind of like
just being able to casually
walk around,
even though I love
like open ear headphones
from like Shox,
there's like open worn dots.
I love those.
It even feels like
there's something in there.
It's just kind of nice
to have like casually
be walking around with glasses.
I think they look pretty stylish.
Also, before I bought these glasses,
these were the only glasses
I had that could do
like the transition lenses,
which is kind of handy,
but it's not really
like intrinsic in the tech.
Because you're talking about glasses.
I'm talking about glasses mostly,
but just having the audio is fun.
And I think the thing that I think
is genuinely useful for them
is while the phone is better
as a camera,
being able to live in the moment
while still capturing it
does have some major benefits.
You know, I've used them
loads at concerts
to record quick videos or photos
just to be like,
hey, look, I'm enjoying this concert,
but I'm not behind my phone.
It's just like being able to
capture those little moments,
your hands free.
So you don't,
that's like an advantage of them
is you don't have to pull your phone out
and you can activate them
with your voice,
even if it is shared with Meta.
But you can just like record something
while still living in it,
which I know was like
part of like the Google thing.
You can sort of hold your phone.
But it's like,
you're still sort of holding your phone.
I still feel like you're
separating yourself off a little bit.
This is the time when like the only time
I felt like I'm recording something
and living it in a way.
And I think that there is
there is something nice about that.
But is that a good enough positive
to get around all the other negatives?
I'm not wearing them as much anymore
and I've written about
how I'm not wearing them as much anymore.
So you can take from that
that I think that's not
counteracting the negatives.
But yeah,
there are positives there for people.
The only benefit I've found
from any of them really
has been that Judi Dench
can be the voice assistant
on the Meta glasses.
I've got to have Judi Dench, my girl.
So before we close out,
I think the good place to leave
this is what happens next.
So we talked about
what we might want to see
from these smart glasses,
but we actually know
that quite a few are coming out.
You've got this mega collaboration
with Samsung, Google
and a million other people.
I'm not going to list out
all their names again, sorry.
As well as the long-rumored
smart specs from Apple
and other companies in the mix as well.
Just how badly does this current backlash
bode for those brands, do we think?
Samsung and Google,
I think this is not great for them
because I think Google has,
as we've talked about,
has I think a lot of that
same reputational problems
that Meta has had.
And I think that
I think they will have to navigate
this quagmire as well.
I've written,
I know I'm sort of known on the podcast
as the anti-Apple guy.
He's turning.
I've written plenty about
how I think Apple's
probably the only company
that might be able to get away
with full-on proper glasses
with cameras and everything.
Because if you ask someone,
what's the thing Apple does?
I feel like it's big on data privacy.
Every single step of the way,
particularly on the AI,
like this private cloud compute stuff.
And in terms of trusting
the pictures and images
and all of that stuff you take
is completely 100% private
will be a major benefit to them.
The flip side is,
while that's private for you,
it doesn't consider necessarily
the privacy of everyone around you,
which I think is the bigger
public concern.
But I think that if they can,
if they can solve,
they've solved like half the problem,
whereas everyone else has solved
none of the privacy problem.
And so if they can,
the people at Apple are smart,
I'm sure they can solve
the other half of it.
Equally, maybe Apple has,
because they've not announced
anything officially yet,
maybe they just come out with
some without cameras in.
I know that there was some report
they might put cameras
in their earbuds,
but maybe they just...
Yeah, you brought that story up
earlier, Axel.
Yeah, yeah.
So it's like leaked
as part of some Mac beta
or something like...
Yeah, essentially,
little cameras in AirPods
to be able to do this kind of like...
Well, I guess more like
the smart sensing sort of stuff.
Smart sensing, yeah.
It's like the visual intelligence
part of Siri.
And I was saying before,
like I think maybe six months ago,
if that was rumored
and was reported to be coming out,
people would go,
oh, that's really cool and innovative.
Whereas now it's got
a whole different taste to it now.
And I think, Hamish,
what you were saying about
Apple is seen as the sort of,
you know, captain privacy.
I think that's true
because they haven't jumped
headfirst into this whole,
you know, like situation.
And I think for them to do that,
I don't necessarily think
they'd do it in a way
that's any different to anyone else.
I think they just maybe won't.
I don't know.
I mean, I know there has been
all these rumors of glasses
for a long, long time.
This makes me even less convinced
that this is the year
or next year is the year
that they would bring those out.
I think maybe they'd even
slow it down even more.
I don't know.
Who's to say?
What do you see on the horizon, Jason?
So what I see is
a bunch of companies
that have very different ideas
of what smart glasses
are going to be.
There's, of course,
the ambient computing platform
that I was talking about before,
where you're going to see
more camera-free,
privacy-focused AI glasses,
which also have microphones
and maybe not super privacy-focused,
but that's the image
that they're going to want to pull across.
Then you've got
your standard way of AI glasses,
which Hamish has already spoken about,
the Warby Parker, Gentle Monster,
Qualcomm, Google,
whoever else wants to be involved
in that party,
they're welcome to come.
That place will continue to evolve as well
with increasingly,
I'm going to assume,
concerning sounding technologies
that will probably bring me back
on future episodes of this podcast.
And then there's the extra level.
So the Snap Specs, for example,
where the idea is
everybody keeps talking about
Mark Zuckerberg will not shut up
about saying glasses are going
to replace your phone.
Snap Specs are the first
real interpretation of that.
Whether it works or not,
it's up for debate.
They are $2,000 glasses
and they are gigantic
on your face and stuff like that.
I took a picture of the Snap CEO
wearing them.
That went super viral all over X
because basically you could see
how much pressure it was putting on his ear
because it's the sheer force
of the insane amounts of compute
to make something like that work.
It is that fundamental vision
of what do we get
if we take a VR headset,
make it present of everything around you
and stuff it into a pair of glasses.
Everybody's got their own idea
of what it's going to look like
and it's going to be up to us
and our ever dwindling bank balances
to decide.
I'll put it pretty simply.
We're in the middle of a tech reckoning
and it is hard to approach consumers
with something that is full of AI,
constantly watching,
making people around you uncomfortable
when everyone's questioning their choices
about using all kinds of technology.
Some of the companies making this stuff,
the social media companies are under attack,
literally under legal attack
and facing massive fines.
There's just questions about the pervasiveness
of technology in our lives
where people are looking
to take a step back,
not to become further immersed in it.
And of course, I speak as somebody
who is surrounded by and loves technology,
but I can see the sentiment shifting.
So it's going to be really hard
for these companies to introduce these devices
and inspire people to buy them
in the same way that they do buy smartphones
because they not only love them,
they absolutely need them.
It's hard to convince them
that they absolutely need these smart glasses.
So I think it's going to be,
five years ago, it might've been different.
I just think it's going to be much more difficult
to build a market around these devices going forward.
Well, it's going to be an interesting couple of months
with MetaConnect on the horizon,
as well as all these big launches.
So make sure to subscribe
if you want to see those future episodes
where we'll undoubtedly be covering
this topic some more.
With that, we are out of time for this week's episode.
So big thanks to our guests for joining us.
Let us know in the comments down below
what you make of the current furore around smart glasses.
And while you're there,
hit the subscribe button
for more tech news, reviews, and how-tos.
We'll see you next time.
Bye.
