Microsoft's widespread outages caused global chaos, including in the healthcasre industry

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2 Video Views·Nov 14, 2026
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When Dr. Ben Saw walked into his London office Friday morning,
he was met with some challenges.
A global Microsoft outage interrupted critical communications
with healthcare partners and providers.
Luckily, impact to patient care was limited.
I think it definitely shows us that relying on one source
of how people can contact us and how we can interact with.
Other people within the healthcare system needs to be definitely taken
a look at because we need some kind of contingency
Hundreds of millions of people across
the world may have had the same realization
after platforms like Microsoft Outlook
and Teams were out of service for hours Thursday and Friday.
Microsoft updated customers on X regularly throughout
the day Friday as it worked to
restore services. We're observing signs
of sustained recovery throughout the affected
environment and whilst our investigation
into the underlying root cause is ongoing,
We're continuing to monitor the impacted services
to verify service health levels remain stable.
The outage impacting 74 countries
and territories is one of the longest in Microsoft's history.
This is the second time its services have been disrupted this year.
The global scale is what's unique,
and the time it's taken to fix is what's unique
And the fact that it's affecting one of the oldest
more traditional services of email.
That's designed to be resilient to this. It is worrying
Microsoft has ruled out a cyber attack as the cause for the outage,
instead saying an elevated load on its infrastructure is to blame
