Butterball's Turkey Talk-Line is open

Fox - 2 Detroit
21 followers
1 Video View·Nov 12, 2026
Thank you, Derek. All right. Do you have to cook the turkey this year
and you don't know what you're doing? Don't worry.
Butterball has some help. If you are in need of a little assistance,
maybe you've done it before and you want to do better.
It's opening its Turkey Talk Line.
It's the 45th year they've done this.
Let's talk to a Turkey Talk Line expert, Tyler Loringer.
Good morning, Tyler. Good morning and happy holidays.
Happy holidays. So when does the talk line open? Is it open now?
Yes, it's open now. You can call us at 1-800-Butterball. We're open
from the first Monday in November through Christmas Eve, actually.
Many people don't know that, but we can help with Christmas as well.
Okay, so what are the biggest questions?
What's the most common question you get?
So now leading up to Thanksgiving
our biggest questions are how much do I buy,
when do I buy, and how to thaw.
Thawing is our number one question we get throughout the holiday
season. Why is that? And it can be intimidating.
Okay go ahead, yeah. It could be very intimidating
to thaw a large piece of turkey
or people don't know that it takes as long as it does.
In the refrigerator it's about one day for every four pounds
but we also have a
Quick method too, in cool water,
it takes about 30 minutes per pound.
We also do have a National Thaw Day, which will be
Coming up one week ahead of Thanksgiving.
That is a really helpful tool.
So on the 19th, if you put your turkey in the refrigerator,
it'll be thawed by Thanksgiving Day.
Oh, that's good.
No matter how big it is.
Okay, National Thaw Day.
We'll put that on the calendar.
Very good.
Okay, so how much turkey should people buy?
How do you measure that out?
How many pounds?
A good rule of thumb is going to be about two pounds
of turkey per person, but we don't
want you to shy away from getting a big turkey
because you can have wonderful leftovers for
a few days after Thanksgiving
and it can definitely be utilized to help spread that joy after
the holiday.
Oh yeah, lots of turkey sandwiches.
Okay, so how do we make a turkey that is not dry?
What are we doing?
Are we deep frying it?
Well, we definitely have instructions on how to deep fry a turkey,
but really being simple
in your preparation can definitely keep
the juiciness of your breast meat.
So really you want to take a...
Take a brush. You can put some oil on it.
Brush it over the breast meat so that you can get this
nice golden brown color.
And you would like to, about two-thirds of the way through the
cooking process, cover this breast meat with a thin piece of foil
so that it doesn't dry out
the breast meat while we are reaching the thigh meat.
That's it? That's so simple. No upside down,
no way back. Yeah, it's definitely simple.
No deep frying. None of that's necessary. No brining.
Are we brining?
With a butterball turkey, you actually don't need to brine or baste it.
So we inject the breast meat with some salt solution
to help keep it juicy, keep it moist.
So it definitely takes that preparatory measure out
of cooking it to definitely take some stress off that host,
which we find throughout the holiday season
is definitely something they want to minimize.
Yeah, I wish that was, I wish that took all the stress away.
Okay, so you're popping it in the oven
and what's the rule of thumb when it comes,
if you're just roasting it traditionally
and you're just putting a little oil on it,
then maybe a little foil, what's the baking instruction?
So we typically suggest 325 in the oven.
An open roasting method is really going
to yield this golden brown turkey.
We have cooking timetables
on Butterball.com to help plan out that exact span of time,
whether you're stuffing your turkey or not stuffing it,
just putting aromatics in it.
So we can definitely help you at 1-800-BUTTERBALL-PLAN-OUT-YOUR-DAY
so that you have your cooking tables ready,
you have all of your sides ready,
And you can present a delicious meal.
What do you feel for your guests on Thanksgiving Day?
That is the goal, no complaints.
Do you find that people are anti-turkey, Tyler?
This is a, I mean, we have to celebrate the bird,
at least on Thanksgiving, right?
We definitely here at Butterball are not anti-turkey.
We have plenty of callers calling us thousands
of touch points throughout the holiday season, asking us how to make
a delicious turkey, how we can help take the anxiety out of the day.
We're actually offering a Butterball buddy
this holiday season to really de-stress the host and help.
This is a retro little turkey device that we have created
and it prompts your guests
to help out throughout the holiday
so that the host isn't doing everything and it definitely
gamifies the experience.
It creates this fun.
It's an engaging atmosphere where somebody's helping answer the door,
somebody's setting the table, people are passing appetizers,
and it really helps to bring a family-oriented,
engaging activity during the holidays
and help that host enjoy Thanksgiving themselves as well.
Tyler, thank you so much.
And I, for one, I love turkey myself, so I wasn't talking about me.
So thank you.
Bye.
We got to go.
Here we go.
Thank you.
Bye-bye.
Bye.
