Moving Nightmare: Family struggling with elderly parents' relocation from Florida to Texas

I'm here with Randy Wallace and Randy, you're following the story where a Cyprus woman says moving her elderly parents from Florida down here to Texas was a nightmare. So what's going on here? You know, Amanda McClendon's parents are renting a house in Cyprus, yet they've spent the last three weeks paying for a hotel room with no end in sight. At the beginning of the year, my mom was diagnosed with small cell lung cancer. Thank you, sir. And they were in Tallahassee and I was traveling back and forth at a month period at a time between here and there. My mom's obviously the most urgent health issue, but my dad's got health issues as well. He's supposed to have home health care. Amanda McClendon paid Petrolino moves four grand to move her parents from Tallahassee, Florida to Cypress, Texas. She says she was told her parents furniture. Would arrive on October 23rd. They continue to use the word anticipated because they don't want to be locked down on any sort of actual real timeframe. In a statement, Petrolino Moves said, while the customer's frustration is understandable, the fact that her belongings have not yet arrived does not by itself establish that Petrolino Moves has missed its contractual deadline or violated the moving agreement. Amanda's parents say they've been paying for a hotel since October 19th. I have certain dietary needs that can't be met because we are stuck in a motel for the duration because we have no place else to go. Gloria Leibold had radiation treatment a couple of hours before this interview. And I don't even have the comfort of my own bed. And no, uh... Assurance that I will have it anytime soon. They've got our furniture. They're in total control of everything, and their approach has been unresponsive. Petrolino Move told us the couple will have their belongings within the next seven days, give or take a day. That is just ridiculous. They have had our stuff by that time almost a full month. A move statement goes on to say as of November 9th, 2026, only 15 weekdays have elapsed following the customer's first available delivery date. Therefore, although the shipment has not arrived, the outer contractual delivery period has not been reached. You can read the entire statement on our website. Randy Wallace, Fox 26 news.