Artificial intelligence promises higher productivity, bigger profits and faster economic growth. But what happens if businesses achieve all of that while employing fewer people?
Barclays has announced plans to cut around 5,000 jobs, while American Express is planning approximately 3,500 job losses. With unemployment already affecting millions across major economies, AI and automation could make finding—and keeping—a job increasingly difficult.
In this video, I look at the latest G20 unemployment figures, corporate job cuts and how AI could reshape employment. Could we see rising profits and share prices alongside weaker wages, higher unemployment and falling living standards? And what would that mean for consumer spending, government finances and the global economy?
Is AI helping you at work, or is your employer using it to reduce recruitment and cut staff? Share your experience in the comments.
AI Generated·May contain errors
Hi, welcome back to the channel.
In today's episode I want to talk to you about artificial
intelligence and whether the technology
that's supposed to make us all richer could actually
leave millions of people struggling to earn a living.
Hundreds of billions of dollars are being
invested into artificial intelligence infrastructure right now.
Businesses are getting very excited
about increased productivity,
investors are looking for higher profits and we keep hearing
about how this technology is going to transform the global economy.
But there is a rather uncomfortable
question underneath all of that excitement.
If artificial intelligence allows companies
to do more work with fewer people,
what happens to everybody who's no longer needed?
Because saving money on salaries sounds fantastic
if you own the company.
It sounds rather different if you're
the salary that's being eliminated.
This is already happening.
Barclays Bank recently announced plans to cut around 5,000 jobs.
American Express.
It's planning to eliminate around 3,500 positions
and these are profitable businesses
looking to become more efficient.
So we could end up with rising profits,
rising share prices and economic growth
alongside higher unemployment and falling living standards.
Could investors be celebrating the very same changes
that are destroying somebody else's career and lifestyle?
That's what I want to look at in today's episode.
But before we get into the details,
if you're enjoying my videos,
could you please give this one a thumbs up?
Please subscribe to the channel if you haven't done
so already, trying to get to 500,000.
So if you could help out, that would be great.
Hit the hype symbol if it's available to you.
And why not have a look at my membership scheme
where you get early access to my videos and
help to support the channel.
And before we talk about the future impact of AI,
let's have a look at what's already
happening with unemployment,
because we already have significant problems in many economies.
This table shows the latest available unemployment figures for the G20,
the 20 notionally largest
economies in the world.
And you can see that two countries are already in double figures.
South Africa, the unemployment is at 33.6%.
That means around one in three people
in its labour force is unemployed.
And Spain is now above 10%,
having increased from just under 10% last month.
Then we have a whole group of economies where unemployment
is sitting at 5% or higher,
including Turkey, France, Argentina, Canada,
Germany, Italy, Brazil, China and India.
France is at 8.3%, the highest of these countries.
Canada 6.5%, Germany 6.4%.
These are major developed economies
with substantial numbers of people already out of work
and looking for work that are unemployed.
Further down the table.
The United Kingdom, Australia and Indonesia are around 4.7%
and the United States is at 4.2%.
Now, even those lower percentages represent large numbers
of people without employment.
If you compare the latest readings with the previous figures,
you can see increases in many of the economies,
including South Africa, Spain, Turkey, France,
Argentina, Canada, Italy and the United States.
So this is the starting position. We already have millions of people.
Out of work, looking for jobs,
and we have yet to see how far businesses will take AI
and what its full impact on employment is going to be.
The question is what happens
when companies that would previously have recruited more people
discover that they can grow without needing
to do so because they can now use AI.
So let's start off by talking about Barclays
because its announcement illustrates the issue.
The bank recently reported quarterly profits of £2.3 billion
which are up 12% compared with last year.
Alongside that increase it announced plans to reduce its workforce by
approximately 5,000 people with around 1,000 positions already removed.
Technology investment,
simpler processes and AI are helping the bank to improve efficiency.
Management specifically identified fewer developers
as one consequence of AI making its people more productive.
Now just think about what that means.
Software developers have spent years
acquiring skills that businesses need.
Now the technology that they help to create
is allowing employers to operate with fewer of them.
Quite ironic really.
And this is a bank reporting higher profits.
It's improving its financial performance whilst continuing
to reduce its workforce.
American Express provides another example.
The company has announced plans to eliminate around
3,500 positions while raising its full-year profit forecast.
Management wants a more agile and
efficient organization.
Its restructuring is broader than simply replacing employees with AI
but it illustrates the pressure on jobs even
when a business is performing well. For shareholders
these announcements can represent an improvement.
Lower costs mean higher margins
And more money available for investment, dividends, or share buybacks.
So the share prices generally go up.
For the employees affected,
those savings mean losing their jobs and their income.
Now extend that thinking across banking, insurance, administration,
customer support, software development, and professional services.
If AI allows an existing team to handle more work,
management has a choice.
It can expand the business using the same number of employees
or maintain its existing output.
With a smaller workforce, either way,
it needs fewer people than it would otherwise have employed.
And AI does not need to perform every part
of a job to create that outcome.
Imagine a department with 10 employees.
They process documents, answer queries,
prepare reports and check information.
New software takes over enough of those tasks
that management decides seven employees can handle the workload.
The department still exists.
Human judgment is still required.
But three jobs have disappeared.
Those three people now need another employer
and if other businesses are introducing similar systems
they may also be reducing their workforce or cutting recruitment.
That's where a productivity
improvement for an individual company can become
a much bigger problem for the economy. The
International Labour Organization estimated
in its 2025 assessment that around one in four jobs
worldwide had some degree of exposure to generative AI.
That means tasks within those jobs could be affected
Now it's not a forecast that a quarter of all jobs
are going to be wiped out by AI but it shows how
widely this technology could reach across the workforce
and I think things are changing rapidly
it could actually be more than
that and the impact extends beyond redundancy announcements.
The company can stop replacing employees who retire,
it can cancel vacancies, reduce its use
of contractors or decide that its next phase
of expansion doesn't require any additional staff.
There might never be an announcement saying that thousands of jobs
have been eliminated, like we've heard
from Barclays and American Express,
but the jobs simply may never become available.
For somebody trying to find employment, that is a serious problem.
They send applications, receive rejections,
and discover that every available position
seems to attract an enormous number of candidates.
Younger workers are particularly exposed to reduced recruitment.
Stanford researchers examining American payroll data
found that young employees in highly AI-exposed occupations
had fallen behind their peers in less exposed work,
with reduced hiring appearing to be an important mechanism.
Now I actually think that the issue
of youth unemployment is so big that I'm going to cover
that in a separate video so please watch out for that.
But this matters to everybody because a
weaker recruitment market
also makes it harder for experienced workers to move between employers.
Now the argument in favor of all of this technology
is that it's always changed employment
and that new jobs will emerge you know we will all adapt
and that is probably true. AI will create opportunities
Building the infrastructure requires workers, businesses...
We'll develop new products.
Some employees will become more productive
and more valuable, get paid more.
Cheaper services can also attract additional customers,
allowing companies to expand.
But the new jobs created need to be accessible
to the people losing the old ones.
If you lose an administration job in your 50s,
an increase in demand for advanced computing
specialists doesn't automatically solve your problem.
You still have to pay your rent or your mortgage.
You still need to buy food and pay the electricity bill.
Your financial commitments don't pause.
while the economy works out what your next career move should be.
And even if you find another job, it may pay considerably less.
And this brings us to the bigger question about economic growth.
We tend to assume that if the economy is growing,
people must be getting better off.
But GDP measures output.
It doesn't tell us how securely that income
is distributed between households.
If technology allows businesses
to produce more with fewer working hours,
output can increase without employment increasing alongside it.
The benefits could reach employees through higher wages
or shorter working weeks,
but they could also be concentrated in higher company profits.
So we could have huge investments in data centres supporting growth,
businesses reporting stronger margins,
and shareholders enjoying greater returns,
while workers in affected industries struggle to maintain their income.
That's how the headline economic figures could improve
while life becomes harder
for a substantial number of people.
And you don't have to lose your job to feel the consequences.
If there are fewer vacancies in your profession
and more people competing for them, your bargaining
position weakens.
It can become harder to negotiate a pay increase,
harder to change employers, harder to challenge
deteriorating conditions
when you know that finding another position could take months
or maybe is just impossible.
Your employer might benefit from substantial improvements
in productivity while your salary
doesn't move.
Then consider someone who loses a well-paid job
and eventually finds work on a much lower
income.
They are counted as employed again
but their household finances have deteriorated,
their spending power has fallen
and their plans for a retirement may have been pushed back.
The unemployment rate alone does not capture
that loss of living standards and this is where
the consequences spread beyond people directly affected.
A salary pays for shopping, restaurants,
holidays, home improvements and countless other services.
If that salary disappears,
Those businesses lose revenue too.
The local cafe.
Doesn't need to replace its employee with AI to suffer
from the office next door, reducing its workforce.
A business saving money on payroll may
be making a rational decision for itself.
But if enough businesses do the same thing, the resulting pressure
on household spending could affect demand across the whole economy.
Now, there is an obvious question here.
Who buys all the additional goods
and services if too many potential customers have lost their income?
Some of the savings will return to the economy through investment.
Lower prices and shareholder spending,
how much reaches ordinary households and how quickly
will help determine the outcome.
Governments also face a financial challenge. Employees pay income
tax and social contributions.
Their spending generates further tax revenue. If they become
unemployed or move into lower paid work,
some of those tax receipts will reduce. At the same time,
demand for benefits, social security,
retraining and other support can increase.
Higher company profits could provide additional revenue through tax,
but there's no automatic
guarantee that the government losing taxes
from employment will collect an equivalent amount from
the businesses benefiting from automation.
And many governments are already struggling with
large debts and pressure on public services.
A sustained deterioration in employment would
make those problems harder to manage.
And there is a personal cost here as well.
Work gives people independence, routine and the ability to make plans.
Losing a job can affect their confidence, relationships and health.
When we talk about productivity improvements,
it's easy to overlook what happens inside the household
behind the payroll savings.
Telling people to retrain is easy to say. Providing an affordable
route into secure employment with a salary
that supports their existing commitments is
considerably more difficult.
For me, this is where the discussion needs to go.
Businesses have a powerful incentive
to introduce technology that reduces costs.
Investors have a powerful incentive
to support companies that can improve profitability.
But we need equally serious attention paid
to the people whose income is threatened by those changes.
Will productivity gains support better wages?
Will employers invest in helping staff move into different roles?
Will new industries create enough suitable employment?
Those questions will determine whether
this technology improves living standards widely
or leaves the gains concentrated amongst a smaller group.
We can't yet know how large
the eventual employment impact will be, but the incentive
for businesses to operate with fewer people is already clear.
And that's the concern I want to leave you with.
We're investing enormous amounts of money
in systems designed to perform more of the
work that people currently get paid to do.
We're excited about what that could mean for productivity,
company profits and share
prices.
But have we properly considered what it could mean
for salaries, careers and the ability
of ordinary households to support themselves?
This could be an extraordinary digital revolution.
It could also produce a painful employment shock
if the jobs being removed are not replaced
by sufficient new opportunities.
An economy can report growth,
but the benefits may pass millions of people by.
So I wanted to make this video really just
to put the AI revolution into perspective
and talk about what it means from the other side of the coin.
It's not just all about who owns the companies
and can they make more profit and improve their productivity.
What happens to all the people
who are currently working in jobs that are going to be replaced
or made redundant because of AI?
Where are they going to go and what are the implications of that,
not just for the economy but also for society?
So hopefully you've enjoyed today's video,
you found it useful, informative
and most importantly thought-provoking. If you've liked
what I've said then please give me a thumbs up,
please subscribe to the channel if you haven't
done so already, hit the hype symbol if you can see it
and have a look at my membership scheme
If you're interested.
Thank you so much for the people who've already signed up.
If you're a member or a patron, thank you for that long term support.
Really keeps me focused.
If you bought me a coffee or sent me YouTube super thanks.
Thank you for that generosity.
Really appreciate it.
I'll see you again next time.