UGREEN HomeAgent HA100 Review: An Ambitious AI Smart Home Hub With Room to Grow

Ugreen HomeAgent HA100 Review. An ambitious AI smart home hub with room to grow. The Ugreen HomeAgent HA100 is one of the more ambitious smart home products we have tested, combining network-attached storage, surveillance recording, Matter smart home control, and local AI capabilities into one system. After more than a month of testing, we were impressed by the concept and solid hardware, but ran into growing pains during installation, device pairing, and app navigation. Setup was challenging during testing. The mobile app was clunky, login was tedious, and several devices required multiple attempts to pair. Ugreen's installation guide confirms the September software was a beta build, with updates planned before the retail launch. The HA100 acts as a Matter controller supporting 57 smart home devices and gateways, but lacks Thread border router functionality, meaning Matter-over-Thread devices require an external border router on the network. Ugreen's AI assistant, Yulia, claims to manage devices, check home status, and interact with cameras, though these features remain unverified. The HomeAgent HA100 features up to 96TB of local storage, though it requires at least two separately purchased HDDs to initialize. Ugreen announced a $1,599 MSRP with a $799 Super Early Bird offer. While promising for smart home enthusiasts looking to integrate local storage, surveillance, and device management into one hub, the Ugreen HomeAgent HA100 is best avoided by buyers who prioritize simple setup and mature software until its platform matures. Go to GearBrain for more information.