BIA whistleblowers expose cold case backlog

Fox - 10 Phoenix
22 followers
Oct 16, 2026
Video Summary
AI GeneratedWhistleblowers and a U.S. Department of the Interior audit reveal systemic failures within the Bureau of Indian Affairs (BIA) Missing and Murdered Unit (MMU). The agency faces severe understaffing, unmanageable case backlogs, and the diversion of funds, leaving Native American families without justice for missing and murdered loved ones.
Tonight on Fox 10 Investigates,
two whistleblowers within the Bureau of Indian Affairs are sounding
the alarm over the handling of cold case murders
and missing persons. Now this comes
after a recently released audit from the U.S. Department
of the Interior. The report criticized
the BIA's understaffing and a heavy backlog of cases.
Fox 10 investigator Justin Lum joins us
live after speaking exclusively to two BIA employees.
Justin. Mark, Christina, the missing
and murdered indigenous persons crisis
is nothing new yet reforms are still needed within the bureau
of Indian Affairs this 29 page report says agents in the missing
and murdered unit or MMU had
unmanageable workloads
and that investigators should only have investigative duties but that's
not happening the BIA's missing
and murdered unit covers five regions the northwest great plains
Great Lakes, Southeast, and the Southwest.
Two BIA employees are going on the record and they
agree with the U.S. Department
of Interior's Inspector General report. Indian country is
suffering and it's directly because of the Bureau of Indian Affairs.
The audit says the Missing and
Murdered Unit or MMU does not have the right processes
for efficient case management to solve
missing murdered and human trafficking cases
in indian country another part of that is there's
been some internal affairs corruption where police have been targeted
and because of targeting
employees we have lost a lot of people
and sort of backfill the patrol functions we're substituting
MMU agents to backfill these patrol functions
at all these different direct service agencies
which then means that MMU agents aren't
at their most doing their job despite having funding for
65 staff members. The MMU had only 44 as of October 2025.
The audit says BIA struggled
with filling these jobs,
citing competition from other federal agencies like the FBI,
which offers higher level positions and more pay.
The impact is felt by Native American families
seeking answers and justice. It's very tough.
And if you work on the patrol side,
you are at the brunt of that every day.
Why did it take so long for you guys to get here?
what's going on with this case.
Have you guys looked into this? It's a lot to deal with in a
day. Loved ones of 16-year-old
Chalastia Colale know the feeling.
It's been nearly a year since
she was found dead in White River after going missing for weeks.
The BIA believes her death
involved foul play. According to the audit,
MMU agents are assigned an average of four cold cases
with no more than five suggested by the National Institute of Justice.
But on average, each agent
gets assigned 14 referrals.
Agents screen referrals and recommend whether or not a case
should be opened. Then a supervisor decides if an investigation begins.
As of November 2024,
the MMU had 83 open cases and nearly 400 open referrals.
Of those referrals, 72% were received
between 2020 and 2023. Stuck in the review process.
How do you navigate such a heavy caseload?
Most people aren't.
Some areas have some major crime, crimes can have somewhere up
to 30 plus cases. Some areas only have a few.
It's actually unmanageable.
Since the MMU's inception in 2021, the budget has increased
from $9.5 million to nearly $15 million annually.
But over a three-year span,
a total of $15.2 million has been diverted to other purposes,
including purchases or modifications of BIA vehicles.
Funding diversion stems from the inability to staff, the audit says.
Meanwhile, our sources say they are lacking basic equipment.
I'm being tasked with overseeing two different agencies.
I cover the size of Rhode Island with three cops.
That's all I have to provide 24-7 coverage
and the Bureau can't even afford to give me radios.
We have no comms. I don't have a driver law enforcement here.
They were all disbanded when BIA reassumed the programs.
BIA whistleblowers tell us there is a lack
of qualified leaders to address their needs
and fear retaliation for voicing concerns revealed in the audit.
In 2024, I came across a case
when I was in internal affairs that had a lot of misconduct.
And we discovered that multiple members of management across the nation
were engaging in unauthorized, unlawful employment practices,
which was resulting in a shortfall for the patrol functions.
Because, you know, they deemed that anybody
that's willing to complain isn't willing to be there.
And so they would go out of their way to eliminate them as an employee.
Well, chasing them off
or terminating them again leaves a vacant position where we,
as agents, have to backfill to offset the patrol functions.
Foxton reached out to the Bureau of Indian Affairs asking
for comment on the audit and concerns raised by employees.
We have not heard back.
The audit also points to a need for the Victim Services Program
to improve, saying the MMU should be consistently contacting victim
specialists so that families can receive critical information about
their case and the legal process.
Here are the eight recommendations
the Inspector General issued for implementation.
Develop a plan to clear the massive backlog of referrals.
Update MMU policy so investigators are focused on their cases,
not administrative tasks.
Provide proper intake training
so solvable cases are assigned correctly.
Establish a strict time frame
for reviewing cases before they are opened or closed.
Work with HR to fill vacant positions promptly.
Train all staff on the Victim's Rights and Restitution Act.
require regional agents to ensure families
are connected with victim services or provide
reasoning as to why they weren't.
And finally, properly staff the victim services program so
families actually get the support they need.
Do you think there's optimism that it will
bring some action? I'm a believer.
I want to believe that action can happen. I want to believe
that we can do better.
Again, we reached out to the BIA for comment not only on this audit,
But concerns raised by these employees, and as you guys know,
I mean, there's a lot that they're risking, but they feel strongly
that they have to come forward and speak out about these issues.
And BIA is losing people to the FBI because of pay,
but are there other factors here contributing to the short staffing?
Yeah, according to the audit, compensation and career growth.
Career growth is another factor.
I mean, we found, according to this audit, there
were four MMU positions that have been vacant for more than 100 days.
So trying to fill in those gaps, but also trying to recruit
and the pay just not as comparable to other federal agencies.
And there were a few special agent positions, according to the audit,
that had the status mark needs advertisement.
So that's concerning as well.
Yeah, the staff, they're having to focus
on more administrative tasks, right?
So what are they doing to stay afloat, make it work?
Yeah, according to the audit,
some agents are just putting aside time to work on these several dozens
of referrals besides the open cases that they have.
And then, like we said, they're working
on those administrative tasks and doing patrol.
So they're just trying to keep their heads above water
and make the time for the cases that deserve attention,
but also these referrals that are somewhat brand new.
And meanwhile, referrals don't stop.
From 2020 to 2024, the missing murder unit reported nearly
1,000 referrals for cases involving deaths and missing persons.
So they're juggling these tasks,
and then they're also getting in these new cases to look at.
Our full deep dive on this,
our investigative team did a new episode,
this BIA audit, on the BIA audit, on our latest episode
of On the Record. Just scan the QR code on your screen,
and you can stream the full discussion
about this case. All right, Justin, thank you for that tonight.
