Email Marketing: Email Form Collection Tests - Part 1

Chase Dimond | Email Marketing
41 followers
2 Video Views·Sep 17, 2026
This is Part 1 of the Email Form Collection Tests I'll be running through over the coming weeks/months.
In this first video we look at how different fonts impact conversions (or not).
PLEASE NOTE: This test is not significantly significant. The goal of this video is to provide a framework of what to test vs. telling you that a custom font is better than a regular font or vise versa. This test is very much still collecting data but I thought the experiment was interesting and wanted to share one of the many tests we have in progress.
If you found this video interesting, let me know by liking the video or leaving a positive comment. If you guys like this type of content, I'll definitely keep producing it. Thanks!
Hey guys, I've been running a bunch of email collection tests, so essentially a bunch of
different tests on pop-ups, everything from what we're going to review today, which is the
kind of custom font versus the unique kind of original font test, to a couple others that I
kind of want to keep secret until I drop them. I'll be dropping these videos maybe once a week
or once every couple weeks as I have some data. Let's dive into the first one. So Klaviyo recently
rolled out the ability to add custom fonts within signup forms on their platform. I really wanted
to see, you know, does a custom font versus a regular font, or does two different fonts for
that matter, have any impact or not on conversion? And again, this is just one limited test. It did
show that there was kind of a little bit of an increase, and I'll kind of dive into that right
now. This was the original font, and this is for all of our brands. I did kind of chop off the
right part of this, which is the image. This was the text kind of left side, right side does have
like a product kind of lifestyle image. I wanted to keep this brand privacy intact, so just know
this isn't the only piece for it, but this is the kind of original font that we are leveraging.
So the text is the exact same size, like the font's the exact same size, and the copy itself is
actually the exact same for the forms. The only thing that differs is, again, the font. You know, you
wouldn't really think it would change too much, and again, it didn't change a huge amount, but there
was a slight increase for one of them, and it wasn't this original one, but I'll show you that in one
second. And then this is the custom font, right, so very similar looking. If you notice, the spacing
is a little bit different. Again, obviously a little bit different of a weight and a font.
This was a custom font again, and to look at the data, so the original font is up top.
It had 2.27 views, so 2,270 views for a total of 235 people submitting the form,
which was a conversion rate of 10.37%. So, you know, pretty good. The custom font, it had more
volume. The way that Klaviyo's form works is as they see one variable in their form outperforming,
they'll start increasing the volume weighted towards the winning one. This has a lot more
volume. It's a little bit misleading, confusing to look at this total form submissions just
because there's a 1,400 difference, but this form converted at 10.8%. So again, the custom font one,
which was this one, you have a very slight difference than the other, but I wanted to
make this apples to apples. So, if this custom font was to get the same number of views,
instead of getting 235 people, they would get right about 245, right? So, give or take for
every about 1,100 visits, they get an extra five emails. It's not huge, right, kind of when you're
getting 2,000 views, but this was only taken over August 28th, 2010, right? So, basically,
they would get maybe an additional five emails per week, let's say, and who knows what this
would have done at scale. But again, we'd rather take the custom font over the original font
because there was a slight increase. And yeah, this was lesson one of the tests I've been running.
A lot more tests coming in the coming weeks. And if you have any questions,
let me know. Hope this was interesting and helpful. Thanks, guys.
