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An 1893 New York Times report criticizes the mismanagement of the World's Fair in Chicago. While the exhibits themselves are praised, the visitor experience is marred by extortionate food prices, poor sanitary conditions, and a predatory concession system. The author argues that corporate greed and administrative incompetence have overshadowed the fair's architectural and artistic achievements.
World's Fair Annoyances
From the New York Times, dated May 22, 1893.
World's Fair Annoyances
Visitors made as uncomfortable as they well could be.
Impossible to get anything decent to eat or drink at Jackson Park, even at outrageous prices.
Extortionate charges for common necessities.
The exposition officials guilty of disgraceful mismanagement.
Chicago people have overreached themselves.
Chicago, May 21.
Several weeks having elapsed since the opening of the Fair, it is interesting to note what the
impression concerning the exposition as an institution is, based on the sensations experienced
in that short time. The consensus of opinion is that, so far as the exposition proper is concerned,
it will be, in a few weeks more, thoroughly complete, comprehensive and satisfactory,
and there the high opinion of it stops.
No such impression of the incidence of the exhibitions in the various buildings exists.
The same confidence is not reposed in the management of the grounds,
the hygienic and sanitary conditions, and the general comfort of visitors.
Individually, in other words, the exhibits in the main buildings will be all that could be asked,
but collectively, when all the things which go to make up the grand aggregate are considered,
the Fair is in many respects a disappointment.
This disappointment is not because of a lack of stupendous and marvellous things,
but rather through the poor facilities for enjoying and studying them.
A spectacle may be ever so gorgeous or unparalleled,
but people want to feel comfortable properly to appreciate it.
There is no great pleasure in looking at fireworks if the spectator is chilled through or ill.
So also much of the pleasure to be derived from the splendid showing of the World's Fair
is turned to gall and wormwood, at least for the people of ordinary means,
by the manifest and palpable disadvantages and drawbacks which beset them at every step.
The greatest of these is, of course, the great problem of food.
How can a man be lifted up and improved by art
when he studies the masters of France, England and Holland on an empty stomach?
How can he have great and beautiful ideas during the process of digesting a sandwich
made of staff and doughnuts that would sink an armour-clad cruiser?
There is no hope that the food at the World's Fair
will ever be better or lower in price than it is now.
The pretense of the management that they would stop extortion
was not conceived in good faith and was practically not executed at all.
The only effect was to cause one restaurant
to mark down its prices five cents here and ten cents there.
The prices were high enough to stand a reduction of five and ten percent
and still remain outrageously high.
A New York Times correspondent has tested this matter of restaurant food and prices
by visiting each day a different eating place,
and the result was sufficient to justify the unequivocal condemnation
of the concession system,
which permits the most reprehensible features of a monopoly.
The claim of the concessionaires that they paid a large bonus
and must give the World's Fair a varying percentage of gross profits
does not justify the condition of things that exist so far as the public is concerned.
It merely makes the World's Fair management a party to petty robbery
and shifts the responsibility where it doubtless belongs.
In no eating place is it possible to get enough food to satisfy ordinary hunger
for such a price as prevails in the best city restaurants
for a thoroughly satisfactory meal.
The German places were looked to to serve good food at moderate prices,
but they are as bad if not worse than the French and the American.
When two indifferent Frankfurter sausages,
a tablespoonful of sauerkraut,
two slices of bread,
and a piece of butter cost sixty cents,
the larceny is very little less than that of the French restaurateur
who extorts the same price for a sandwich and a cup of coffee.
In the Vienna cafe, a midway plaissance,
when a man orders a bowl of soup, roast veal, and bread and butter,
he pays one dollar thirty-five cents for it,
and no potatoes go with the veal either.
It is utterly out of the question eating the lunches served at the regular lunch counters,
where the sandwiches are kept for a week
and the beer and coffee are unspeakably bad.
In one lunchroom,
a hungry and tired woman must stand up at a counter
and pay not less than fifty cents
for what would cost twenty cents and be much better downtown.
In a Turkish restaurant,
two pint bottles of beer and two infinitesimal caviar sandwiches cost ninety cents.
The story of the proprietor of this place
fixes the blame where it belongs
and is a sample of the tale of woe
of every other concessionaire at the World's Fair.
He is an Italian, long resident in Constantinople.
He said,
I paid to Mr. Levy,
who has a concession for all things Turkish,
six thousand dollars for permission to conduct the only Turkish restaurant
and fifteen percent of the gross profits besides.
What he pays the World's Fair management I do not know,
but it is a large sum.
I brought from Constantinople many rich and costly pieces of tapestry
to furnish the restaurant,
and my expenses so far have been three thousand dollars.
I have not taken in fifteen dollars,
and I have been open nearly a week.
To make money on an expenditure of fifteen thousand dollars
for a place thirty by twenty feet,
I should have done a large business from May first.
There was, however,
a delay of the most trying kind in getting the cafe open,
and now the people will not come.
It is so everywhere.
The people will not eat in the World's Fair grounds.
I cannot say I blame them,
but it is not our fault.
It is the fault of those who tax us so outrageously.
We must make it up by high charges or lose what we have invested.
The policy of the management and the matter of food
is duplicated in catalogs,
steam launches,
gondolas,
rolling chairs,
typewriters,
in short,
everything one is obliged or is not obliged to bring or hire.
The exclusive concession to one typewriter company
results in a man paying two dollars twenty-five cents
to have ten letters written,
and he can't get it done any cheaper
because no competition is permitted.
Such a policy,
in the opinion of pretty much everybody,
is short-sighted.
It may be true that people can bring their lunches
or get a late breakfast
and leave the grounds for an early dinner,
but some people cannot do either
and must eat on the grounds.
Neither, it may be said,
does one have to hire a rolling chair
or pay fifty cents to go from one station to another
in a steam launch.
They can walk,
however tired they may be,
but for the thousands whom business,
not pleasure,
calls to the fair,
this is poor consolation.
The post office in the World's Fair grounds
is likewise a delusion and a snare.
Collections are made about four times a day,
but it requires the better part of a day
to get mail from the post office in the fairground
to the Chicago post office
where it must go to be sorted and distributed.
It would seem that it should be sorted at Jackson Park
and that time saved.
There are enough inconveniences to the person
who visits Jackson Park on business or pleasure
to make a reverse side to the picture
which portrays the beauties of the World's Fair.
This reverse side becomes more emphatic
when it is known that the management
dines and whines almost daily on the representation
that this is necessary to promote
foreign and domestic interest
in an exhibition which should enlist that interest
by other means, it would seem,
and that it makes up the expenses thus incurred
by extorting money from concessionaires
who in turn must get it back from the people.
No wonder the bottom has dropped out
of the golden expectations of so many Chicagoans
who had no doubt whatever
of making tremendous fortunes
from the people who came from elsewhere.
There has been the biggest slump imaginable
in the hotel, the restaurant, and other lines
which would be pitiable to look upon
but for the greed which has been displayed.
So far there have been no big fortunes made.
Several small ones are being lost.
The hotels are not one-third full
and half the new ones are not open yet.
Of course when warm weather comes,
if it ever does, more people will come to the fair
but Chicago made preparations
to entertain 500,000 strangers a day
and the largest number ever seen in Chicago yet
has been much less than 100,000.
And somehow the better class of people
cannot blame their fellow citizens
of other cities for entertaining
their own opinions about the fair.
The fault found is in no case
with exhibitors, states, or nations.
It is with the management
that takes from the people
and gives in return only what it feels
it has to give to get them to come,
that extracts enormous sums from foreigners
on gilded representations
of tremendous immediate returns
and takes its time about giving them
lights and decent roads
that is constantly in a snarl with somebody
in which to a man up a tree
presents the most palpable evidence
of either incompetency,
willful neglect, or something worse.
Time and pleasant weather
may cure some of the world's fair's defects
but they will not reduce food prices,
heal the sores of exhibitors
whose wares are left unprotected
from the ravages of the elements and thieves,
nor remedy the grave mistakes
that have already been made
and must of necessity have effects
which will be lasting in their influence
on the complete success of the exposition.
The white buildings can scarcely,
with all their architectural charms,
make amends for the unaesthetic appearance
of the popcorn and chair booths,
nor the great exhibits themselves
entirely dispel the tired feeling
which there are no benches to relieve.
Since President Cleveland
pressed the telegraph key
on the platform of the grandstand May 1st,
the ruling powers appear
to have been stricken with apathy
and as far as a complete exposition is concerned,
it appears to be as far in the future now
as it did the first day.
They seem to have been paralyzed
by the paucity of performances
besides the plethora of promise.
Their expectations have been keyed up
to such a pitch that anything
less than a complete fulfillment of them
struck them as no fulfillment at all.
And there can be no question
that the reason the people
have not flocked to Chicago
as it was confidently expected they would,
is to be found in the existence of conditions
that the management of the fair
could have prevented if they would.
It may be too late to change them now,
but as they made a mistake
in accepting $2,500,000 from Congress
on the terms imposed,
they may find that they will have
to revoke a few other contracts
in order to restore confidence
and convince the world
that existing arrangements
are not all one-sided,
as against the people
and in favor of a corporation
of Chicago capitalists.
The latter has all along labored
under the big disadvantage
of mistaking the intemperate enthusiasm
of Chicago's hotel keepers
and small businessmen
and the schemers
of the Chamber of Commerce,
Unity and other 16-story buildings
for the sentiment
of the American people.
The latter differ
with the Chicago boomers
on the good judgment
of declaring an exhibition complete
a month before it is nearly finished
and bringing people
from long distances
at great expense
to spend money in Chicago
in order to be able to go away
and say they did not see the exposition.
Yet this small section
of Chicago's citizenry
is getting its reward
for overzealousness.
The failure of banks
will, on the judgment of many,
be followed by collapses
than other, if smaller, lines
and it is safe to say
that Chicago has already learned enough
to build her next exposition
on something more substantial
than wind and sand.
End of article