00:00: Introduction 01:30: From law school to design and entrepreneurship 07:28: Cameron’s early entrepreneurial instincts 03:10: Choosing passion over a traditional career path 04:17: Working at Google and what it taught Cameron about product development 07:00: Building his previous startup, Fluent, and the challenges he faced as a first-time founder 08:52: The connections that brought Canva’s co-founders together 09:46: Why Cameron initially turned down the opportunity to join Canva 12:17: Getting into an accident days before Canva’s launch 14:51: How Canva has scaled to more than 265 million monthly users 16:52: Localization and thinking beyond borders: How Canva built a global product from Australia 18:12: Ad 20:11: When should founders trust their intuition over user and investor feedback? 22:34: The brief period when Canva tried to become a social network 23:04: How luck and timing shaped the company’s success 24:18: Fundraising lessons for founders 26:37: How Cameron went from a shy kid to a confident public speaker 27:51: Canva’s strategy for competing with Adobe and Microsoft 29:14: How Canva built and maintains its global user community 31:27: "The next 2.0 of Canva”: the company's biggest product shift 34:50: Challenges of building Canva AI 2.0 36:22: Cam’s answer to skeptics about using AI for design 37:36: The AI boom 39:26: Will AI replace entry-level creative roles? Why Cameron believes human creativity will remain king 41:17: Cameron on Canva’s IPO plans 42:03: Cameron’s approach to philanthropy and the Giving Pledge 45:08: Long-term vision: Canva's ambition to reach a billion users 46:11: Audience question 47:33: Rapid-fire round
Cameron Adams, co-founder and CPO of Canva, shares his journey from a law student to a tech entrepreneur. He discusses the lessons learned from failures at Google and his own startups, the strategic growth of Canva through global localization and financial independence, and the company's evolution into AI-driven design to democratize creativity for non-professionals worldwide.
0.1% of the world that's truly tapping into what AI and agents and everything can do,
and even they're still scratching the surface, I think, of what we're going to see over the
next few years. To us, that just means there's a huge amount of opportunity.
Today's guest is Cameron Adams, co-founder and chief product officer of Canva, the company that
has simplified the world of online design and become one of the world's fastest growing tech
platforms. What began in 2013 has grown into Australia's most valuable private tech company,
worth more than $40 billion and backed by investors like former Disney CEO Bob Iger.
Something I always say is that Canva and any success is really luck. Every moment of that
was a moment of connection where we reached out to someone, they reached out to us,
we put ourselves in a position for the luck to come to us.
It's transformed how people create everything from presentations and social posts to party
invitations, taking a once gatekept industry to now serve more than 265 million users each month.
In this conversation, we'll explore the early days of Canva,
how it scaled while maintaining simplicity, the company's next phase of growth,
how are you thinking about the company's readiness to go public,
and what can you share about the timetable now?
And Cameron's own journey as a product designer, entrepreneur, and even DJ.
If you really want to do something for the rest of your life and something with passion,
you just need to go with what you believe in. Just say yes, you'll figure it out later.
Cameron, thanks so much for joining us.
It is so good to be here, Michelle. Thank you.
So Cameron, you are clearly someone who has worn many different hats. For some initial context,
I recently learned that you started out studying law and science. Is that right?
Can you walk us through that journey and the point that you realized design was the true passion?
I think we both have Asian parents,
so we know that either being a doctor or a lawyer is kind of the path that is set out for you.
I got the marks to be a lawyer, so I went to law school,
but my real passion at the time was computer science.
So I tacked on science to the side of my law degree,
ultimately planning to go and do that rather than the law part.
And I got both degrees, but I wasn't fantastic at law.
I actually forgot to apply for any law jobs.
So by the time I got around to it, everything was gone.
So ultimately, I actually ended up starting my own business because through university,
I also picked up graphic design, which was a real passion of mine as well.
And I managed to fuse computer science with graphic design into web design,
and that enabled me to start getting clients.
And after university, I actually didn't land a job.
I just kept going with my clients, brought up my own business.
And it wasn't until five or six years later that I actually started
working at anyone else's company.
So you were an entrepreneur from the get-go.
Did you always kind of have that itch to start your own venture?
I didn't consciously recognize it, but I think it was always there.
I remember back in grade four in primary school,
I started drawing lots of different comics
and ended up selling those to the kids around the school.
So there's always a bit of a business flavor in there.
Actually, it's so funny that you say that because obviously, as you mentioned,
we are kind of have the same heritage here.
And what you were saying about, you know,
obviously the pressure to become a doctor or lawyer is so relatable.
How was it for you choosing what some may have seen as a quote unquote, you know, risky path?
For me, it was just where I needed to go.
And I think if you really want to do something for the rest of your life
and something with passion, you just need to go with what you believe in.
And design and technology was always where I found the most joy.
And it was the only thing I could imagine doing for the rest of my life.
I didn't want to be sitting in some law firm somewhere,
chained to a desk, looking at contracts,
which I actually do a fair amount of nowadays.
So it's kind of useful that I got that degree in my back pocket.
Even thinking about doing a startup,
you need to think about doing a startup
that you can remain passionate about for the rest of your life.
Because building something of scale and impact
requires you to be passionate through the ups and the downs,
the dark nights, the successes,
like it has to drive you more than just getting a paycheck at the end of the day.
Definitely.
So you started your own agency, I saw, and did that for a few years
and then went on to work at Google in San Francisco,
where you worked on a project called Google Wave,
an ambitious tool for communication editing,
though it was sadly shut down after a surprisingly short period of time.
Looking back, Cameron, do you think it was just ahead of its time?
And what did you take away from that experience?
I definitely think it was ahead of its time.
It actually was public for a very short time,
but it was being built for a really long time.
That's one of the lessons I kind of learned,
is that you need to balance building the right thing
with getting it in front of the right people.
So with Google Wave, we actually built it in stealth for three years.
And when I say in stealth, I mean truly in stealth.
No one at Google knew what it was.
Only the people on the team, Larry, Sergey, and Eric,
who were the CEO and the co-founders of Google at the time,
knew what Google Wave was.
We actually had Googlers hacking into our repository
to try and figure out what the product was.
And we eventually launched it internally.
We learned a lot through that internal release,
but we also kind of said it wasn't built for businesses.
So even though it wasn't quite getting traction inside Google,
we always said, this is for consumers.
When we launch it to a public audience, it'll be a lot better.
We ended up launching it to a public audience.
It actually got an amazing reception on its first day.
We debuted it at the first ever, I think, Google I.O. event.
It was a product demo that went to 60 minutes.
At the time, it was the longest video on YouTube.
YouTube didn't allow 60-minute videos,
but they upped the cap just for this product demo.
And we had like 10 million people watch it on YouTube,
which is like one of the biggest videos on the platform at the time.
So there's immense demand for it.
And we built up a huge wait list for it.
We had 8 million people on the wait list.
The product wasn't ready to go.
It took us another six months to actually launch it.
We brought on that wait list.
The product confused a lot of people.
They didn't know what to do with it.
It was so powerful that they didn't know where to start.
And that was one of the problems that we had with it,
was the whole onboarding of the product
and helping people understand what it could do.
We struggled along for like another year, probably,
and then Wave basically got dismantled
to fund other projects for Google.
So you might remember another bad Google product
called Google Circles, which was their social network.
A lot of the engineers ended up going there.
Me and a couple of other folks on the Wave team
hunted around for stuff to do inside Google,
but I think that entrepreneurial passion
just kind of really took hold of us.
So we decided to leave Google and we started another startup.
Yeah, I was going to say,
just to take us further through your professional journey,
you then went on to co-found Fluent,
and a startup that sought to rethink emails
with a more streamlined interface, as I understand.
You have been really open, Cameron,
about the challenges that you kind of faced
as a first-time founder,
or I guess maybe not first time
because you had done your agency before,
but a first-time tech founder, let's say.
At the time, what potential did you see back then,
and why do you think that that vision
wasn't fully realized at the time?
I was actually talking to one of our Canva investors
last night at the Create After party,
and he reminded me that I talked to him
during the Fluent days.
So I approached him with this idea for an email product.
He thought it was amazing,
and he actually started hunting around
for other people to join the team
who had email expertise.
And he actually talked to one of the founding engineers
for Gmail, and he was like,
you should go talk to these guys.
They've got amazing product vision.
You can really help them out.
He obviously didn't join us,
and it was one of these sliding doors moments.
And Bill, the investor, he's like seminal,
seminal investor, Bill Tye.
It was Bill Tye, yeah.
He actually said if that guy joined,
he would have funded Fluent,
and things would have been totally different.
I think fortunately for me,
Fluent didn't get funded.
We spent like a year building the product,
getting people on.
We had really incredible demand for it,
but the costs of running an email service
at the time were incredible.
So you needed funding to actually make it a reality.
We didn't ultimately get up funding
despite spending two months
sleeping in our car in San Francisco
and traipsing up and down Sand Hill Road.
And through that process,
I eventually got to meet Mellencliff,
and that's when the idea for Canva came across my radar,
and when we started talking about working together.
Well, actually, it's so funny that you mentioned Bill
because I had read that he was the one
who put you in touch with Mellencliff.
Is that right?
It sounds like he kind of played a role
in a lot of your journey.
It was a combination between Bill and Lars Rasmussen.
So Lars was one of the founders of Google Maps,
and I worked incredibly closely with him on Google Wave
because Google Wave was really what he wanted to build
after Google Maps.
And Lars put me in touch with Mellencliff.
Bill Tai had put Lars in touch with Mellencliff.
So it was this really unique combination
of connections and networks.
And once I started chatting to Mellencliff,
just their vision for taking design to the world
really resonated with me
with my background as a graphic designer,
my technology skills,
and I could see how the three of us
could fit really neatly together
to create something amazing.
So shout out to Bill, it sounds like,
and Lars for changing your lives.
But, you know, what's interesting, Cam,
is that I heard that when you met Mellencliff,
you spoke with them about the opportunity,
but then initially passed at first.
Is that right?
We were still influenced,
and we were just about to jet off to San Francisco
to come back with briefcases full of cash.
So we were certain we were going to get funded.
We'd had lots of interest.
We kind of got outed out of our stealth mode
for fluent by an article
that got written by a journalist about it.
So we thought investors were knocking at the door
and were just going to like throw checks at us.
We went to San Francisco.
I turned Mellencliff down.
We went to San Francisco.
Turned out to be a lot harder to raise funds
than we initially thought.
I went through that whole two-month process
eventually came back to Australia.
We're figuring out whether we continue doing this.
We couldn't afford to bring on any more users to Fluent
because it was costing us $100,000 a month.
So we were paying that personally.
In order to continue doing it,
we needed cash from somewhere,
and it just wasn't coming.
The founding team of Fluent started getting
a little friction pulled at that stage.
And the idea that Mel had pitched to me about Canva
had been bouncing around in my head
for that whole time.
As I mentioned before,
you need an idea that really resonates with you.
And this notion of bringing design,
democratizing it to the whole world
was something that I felt incredibly passionate about.
And I realized that I'd been building creative tools
for 10, 15 years at that stage.
And that was really what I wanted to be doing.
I'd always experimented with pixel tools
and ways for people to build things
with little 3D blocks
and things you could do on an iPad
and just giving people different ways to create
and unlocking their own creativity.
And Canva just fit really beautifully with that.
So I got back in contact with Mel and Cliff.
They were in Hawaii, I think, at the time.
We were on a Skype call.
That's how far away it was.
It was back when people used Skype.
And we decided to band together.
That was like July 2012.
And we started working to get funding.
We got funding in November.
And then we launched a product a year later in August 2013.
I should say Canva went live in the summer of 2013.
But right before that, I heard it was kind of a crazy story.
Two days before launch,
you were hit by a car and knocked unconscious.
I need to fact check this.
Is that right?
Those facts are correct, yes.
Okay, can you take us back to that launch period?
So we had spent a year building the product
and doing a fantastic amount of technical investigation,
working with users to understand what product
we actually needed to launch to be valuable to them.
And we had notified press about a couple of weeks
before we were planning to launch.
So the launch date was locked in.
It was Tuesday, August 26, 2013.
In order to hit that launch date,
we needed to make sure the product was good.
So we were ironing out bugs, adding in new features,
working weekends.
And I'm a passionate cyclist.
I love riding to work, riding as much as I can.
So I always used to ride to the office.
And Saturday night before the launch,
we'd been working late.
It was late at night.
I decided to ride home.
And I was coming down this hill at about 40 kilometers an hour.
I don't know what that is to your audience,
about 30 miles an hour or something.
And this taxi just decided to cross three lanes of traffic
and T-bone me.
It's one of those moments where time just slows down.
Like I could clearly see the taxi coming.
I just knew I couldn't stop
because I was on this very steep hill.
And I just hit the side of the taxi.
And that's the last thing I remember.
I woke up on the road.
A bouncer from a club had come across,
stopped all the traffic
so that I didn't get hit by any further cars.
And I was just dripping blood onto the asphalt.
The bouncer couldn't get hold of my wife on my phone.
So he ended up calling Cliff.
And Cliff came, my co-founder, picked me up.
He called my wife, Lisa.
We all ended up at the hospital.
I got some stitches.
I'd lost a tooth, but needed to be coding.
So it was back the next morning, finishing the product.
You were not, that is crazy.
Cliff has a great photo
that you can maybe pop up on your podcast.
I hope you don't, but it shows the damage.
And yeah, sold it through.
Oh my goodness.
Well, I'm so sorry to hear you went through that,
but also so glad that you made it out seemingly
with like just pretty minor injuries after all that.
Yes, made it.
And we managed to make that launch on Tuesday
and that started the long journey of the product.
So you got to launch day.
Let's talk a little bit about growth.
We're skipping forward a little bit here,
but you know, obviously it's been many years now
and Canvas Trajectory is often described
as a fairy tale, right?
I mean, I mentioned earlier,
you have more than 265 million monthly active users.
Yeah, all around the world.
Plenty of companies have tried
and failed to scale the same way.
What do you think that you guys got right
that others didn't?
I think we thought about growth from day one.
So when you're in Australia,
population is about 25 million people,
about the 10th the size of America.
So if you're building anything,
let alone a tech product,
you build just for Australia,
it's never gonna be a success.
So we always had to think beyond our borders
and think about who was ultimately gonna use the product
and how to get it out to them.
So we always had this growth mindset
and we built Canva as a global product.
We had that ambition.
It was part of our mission,
which is to empower the world to design.
And we always built with that scale at the forefront.
So we've focused incredibly on international markets,
which I think a lot of U.S. startups don't by default
because you've got an amazing audience right here
and you can build pretty much for them
for maybe the first 10 years of your startup,
maybe the first 20 years.
But we had to think beyond our doorstep at every stage.
So we focused on internationalization very early on.
It was like 2016 when we launched our first languages
outside of English.
And that drove an incredible amount of growth.
As soon as we got our first 10 languages in Canva,
that opened up entirely new markets for us.
Canva was big in the United States, Australia,
the UK at the time,
but translating into Spanish opened up South America,
translating into Portuguese opened up Brazil,
French, Indonesian,
like all these languages and different cultures
enable you to push beyond the bounds of what you know.
Yeah, very big populations and communities
that you're able to unlock.
I was actually curious beyond the language piece of it,
which sounds like that's obviously the first step.
Were there any other techniques that you guys,
you know, employed to localize your product
across the different markets and user behaviors
that really stood out to you that helped?
When you talk about internationalization and localization,
which are technically two different things,
but you can kind of think of them in very similar terms.
It's about making an experience that is truly local,
which doesn't just mean language.
It means what images do people see
when they first come to the page.
What templates do they use?
What messaging do you send them?
What events do they celebrate?
You know, if we're offering them a template,
do they celebrate Ramadan or Independence Day or Carnival?
Like you have to think about these things
at a very deep level
and then make sure that when they land in your app
or on your webpage,
they feel like it was built
by some developers down the road from them,
that it is a truly local experience,
whether you're in Rio de Janeiro or Tokyo.
And we're focused incredibly on that.
We have a team who think about the language,
who think about every piece of content
that people see in Canva,
the templates they use,
the marketing that we use to invite people into the product.
All of it has to be truly local.
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You know, we did an audience call out for this interview
and a couple of product designers
and engineers actually wrote in with some questions.
So the next two actually come from them.
They want to know, in Canva's early days,
were there moments when your intuition
overrode user feedback
and how did you build conviction in those decisions?
And essentially, how did you decide
which features to greenlight versus what to scrap?
Uh, interesting question.
I think there's definitely feedback we got from investors
that we sometimes took on and we sometimes didn't.
One piece of feedback that we somewhat unfortunately took on
which taught us a lesson
was that Canva needed to be a social network.
So 2013, Pinterest was hot.
Instagram was hot.
The whole notion of visual social networks
was just really part of the mainstream narrative.
And when people saw a tool like Canva that created visuals,
they naturally thought it needed to be a social network as well.
Create the visuals, send them out to people, capture the audience.
So we actually spent six months
building kind of a social network in Canva
based off this investor
who really wanted us to push in that direction.
It ultimately proved to be a dead end for us.
You know, creating a social network is very different
to creating a productivity and creativity tool.
And it wasn't really our passion.
Like that wasn't why we got into this
to create something that generated more likes and more comments.
We created something to help people express themselves
in all different channels and walks of life.
So we weren't passionate about it.
Plus the product that you needed to build
to fulfill that kind of dopamine cycle
that's familiar now for social network
just wasn't part of our product DNA.
So we ended up shelving that.
We actually reused some of the technology underlying it.
So to do that kind of stuff,
you need these big distributed databases that track all these events.
So we actually reused some of that technology
to engage our creator community,
which is actually working really well right now.
We have lots of teachers who create content for Canva
as well as professional graphic designers
who create content for Canva.
So we managed to parlay that.
But the notion of Canva as a social network
never got off the ground.
Sounds like you had that gut feeling from the start.
At what point did you realize,
OK, this is a net.
Let's not make this our main focus going forward.
I when we started getting a ton of spam on it,
it was just like really hard to manage.
People using it for bad things
and we just didn't want to head in that direction.
Like everything we wanted to build
to empower the world to design
was heading in a totally different direction.
So every time we had to think about this social stuff,
it was just like the worst part of that day.
And it's so interesting that you mentioned
that this was an idea from an investor
because it just makes me think about
how a lot of founders tell me
that they feel like people don't appreciate
quite how cyclical the fundraising process is
and how they're just these themes
that will run through Silicon Valley.
And if you're not part of what seems hot at the time,
then you just might be out of luck.
And it sounds like obviously
that you weren't immune to that process.
That's a really great observation.
And I think something I always say
is that Canva and any success is really luck.
Like you can put yourself out there,
you can make sure that you're in a position
to receive that luck.
But there are so many different moments
and sliding doors that happen to enable this to happen.
You know, if I hadn't met Lars at Google,
if Mellon Cliff hadn't met Bill Tai,
if Bill Tai hadn't introduced them to Lars Rasmussen
and a hundred other stories of that
from connecting us to investors,
to our first staff that joined us at Canva,
to the users being ready to receive a product like Canva,
Instagram taking off, Pinterest taking off,
which meant that Canva was a great tool
for those platforms.
Like all of that swells together into this one moment
that enables Canva to be a success.
What I love about your story, by the way,
is the fact that you're so real
about what you went through before finding Canva.
You know, like I feel like it's just so relatable
to what a lot of other founders have gone through
and the kind of struggles
even with fundraising and whatnot.
I'm just curious because obviously over the years,
as I mentioned there,
Canva has become Australia's
most valuable private tech company,
which must be still surreal for you some days.
With investors that include, as I mentioned,
big names like former Disney CEO, Bob Iger
and Hongshan, formerly known as Sequoia Capital China.
What have you learned about fundraising at this level?
And what advice would you give other founders listening?
You really need to get into a position
where you don't need to take funding
because when you're desperate for funds,
that's when you can make really bad decisions
and things that affect
the long-term future of your company.
So we have quickly got into the position
of being profitable.
We've been profitable now for nine years
and that means that we pretty much
never have to take funding.
We only take funding
when it is strategically useful to us.
It means that when we're pitching,
it makes it a lot easier
because we can always walk away from a deal.
We don't need you.
So if you're gonna put some irrational demands on us,
we can go find someone else
that can help us truly fulfill our mission.
So that's one of the most important positions
to get into when you're raising funding.
There are tactics, particularly in the early days,
you talk about thematics
that investors are looking for right now.
So you need to tap into those.
You also need to practice your pitch.
Talking to an investor is very different
to talking to an everyday person
and they're looking for different signals
around team, product market fit,
any moat that you have
or unique insight into the market
and you really need to highlight that to them.
The other thing I would highlight
is that not every investor
is like every other investor.
It will take a long time
for you to find the right investor
who immediately gets your idea
and understands where it's going.
So don't take that first rejection
or the 10th rejection
or the 100th rejection
as a signal that you're heading
in the wrong direction.
You have to find the right people
and to do that, you have to kiss a lot of frogs.
Yeah, I think also it's quite well known
that Mel said that she's gone
through like a hundred no's
or something from investors
before she kind of got luckier.
So that's great to hear.
And also, I think I read
that your mom, Cam, has described you
as like a shy kid growing up.
So I'm also really curious,
for you, just personally,
going into those pitch meetings initially,
you seem very well-spoken,
but did you have any rituals
to get into the zone mentally
before going to those events?
When did you speak to my mom?
We do our homework around here.
I can't reveal my sources.
Mom definitely did describe me
as a shy kid in school.
I don't know when it happened,
but I just became a lot more comfortable
with public speaking.
I've done a lot of bad public speaking,
which I think set me up
for doing some good public speaking.
So yeah, I've now been doing it
for like 30 plus years.
And again, I think it's just putting yourself
in a position to stretch yourself.
We have this great mug at home,
which is actually a quote from Tina Fey.
And it just says,
just say yes, you'll figure it out later.
And that's a mantra that me and my wife
take into all aspects of our life.
If you put yourself
in an uncomfortable opportunity,
you'll figure out how to make the most of it.
Well, as Canva has moved further
into the enterprise space,
you are increasingly going head to head
with incumbents like Adobe and Microsoft.
What is the strategy
for gaining more share there
and displacing tools
that teams have used for years?
We really don't see it as displacing tools.
So Canva basically created
an entirely new category
because there was this underserved market
or a market of zero at the time,
which was creative tools for non-creatives.
And we truly believe
that when you put design
in the hands of people
who haven't been able
to access it before,
it gives them superpowers
to achieve their goals.
And when we say design,
design isn't just about
making things pretty.
Design is fundamentally
about helping people
bring ideas to life.
And when you give people a tool like Canva,
it enables them to create a business
that they never thought
they'd get off the ground,
help their nonprofit grow
in ways they could never imagine,
to help them teach a classroom
that truly engages their students
and makes them hungry for learning.
And we've seen that time and time again.
265 million people use Canva
because it is this unique fusion
of productivity and creativity
that no one else is offering.
So we really see it
as a green space to move into.
Yeah, and I think a lot of the success
is really in its simplicity,
which obviously you guys
have retained over the years.
I'm curious, you know, Canva
has built a really powerful
global community around its product,
and that's something that
pretty much every company wants, right?
How do you actually hang on to that
and make it stick?
And what's the most valuable
piece of feedback that you might
have received from a user?
We had our biggest event of the year
just yesterday called Canva Create,
which is where we invite
our community in to see
the latest big launches
that we're putting out.
We launched Canva AI 2.0 yesterday,
which people were
incredibly excited about.
And I said it on stage,
the energy that we feel at Canva Create
is just incredible
because we do literally
have an amazing community
consisting of chief marketing officers
to teachers to non-profit champions,
people from Brazil to Los Angeles here,
all around the world.
They come together for this.
And when we get to turn up
to these events,
it's an amazing lifeline
into our community to talk to them
and hear from them,
hear their excitement,
hear about new features
that they want us to build.
And it's truly one of
the best parts of Canva.
And we've constantly focused
on building that community.
So even before we launched the product,
we were talking to bloggers.
We were talking to social media managers
about the problems they had
and the problems that we could solve
with Canva itself.
We tested the product with them
before it even launched
to make sure it was
the right product for them.
And we've done that
for the last 13 years.
We talked about it on stage yesterday
that we grant people's wishes
because we get millions of pieces
of feedback every year
from social channels, email,
bumping into people at the airport.
And we file all that
and make sure that the product features
we're building
are what they've been asking for.
It's also a real balance
between a huge vision as well
because we have this massive vision
that we're still building out
for how to bring people's ideas to life,
which means there's big parts
of the product we're also building
alongside the feature requests
that we hear from our community.
Well, this segues really well
into my next question
because I was going to say
it's a huge week for Canva
with the company just announcing yesterday
the launch of Canva AI 2.0,
which you guys have called
the biggest shift to our product
and business since we started.
And a fundamental change
in what Canva is.
So much to unpack here,
but talk us through
kind of what this entails
on a high level
and the thinking around it.
So Canva AI 2.0
is the culmination
of an incredible amount
of work by the team,
both in deep AI tech
as well as this incredible
agentic orchestration layer
that we've now built across Canva.
We've been building up
the AI research team
at Canva for a few years now,
and it's now over 120 people
just dedicated to AI research.
We have thousands of people
building the product itself
and research and product
have gotten into
a really good cadence now
of spinning out
really innovative ideas
on the AI side,
which then the product team
takes advantage of
to bring to the people
that use Canva.
So at Canva Create yesterday,
we launched deep AI tech,
including our Canva design model,
the next iteration of that,
which is a foundation design model
that no other company has
that enables us
to generate new designs
as well as edit existing designs.
So people can come to Canva,
they can type in any idea
or goal that they might have,
and Canva AI will figure out
what that goal is
and create the content
that they need to do that.
At any stage
through a creative workflow as well,
you can call up Canva AI.
So even if you didn't ask it
to generate something,
you just started a pitch deck
by yourself
or you started some social posts.
Halfway through,
you can be like,
I don't have the right ideas
or I just want some color suggestions
or I want you to tidy up
the layout on this.
You can ask Canva AI to do that
and it can jump straight in the middle.
And it can do that
because it understands the design.
It knows every single layer in there.
It doesn't just see the flat image
that most other AI systems produce.
It understands the text,
the images, the foreground,
the background, the colors,
and it can manipulate all of it
alongside you and your team,
which creates this really unique
productivity, creativity,
and AI platform
that people can now access.
On top of that,
we now have an agentic
orchestration layer.
So Canva AI can now do more for you
and help you achieve your goals
in broader ways.
I can now ask it to do web research.
So if I'm researching a business plan,
maybe I want to do
a new wellness product.
I'm writing up my business plan.
Halfway through,
I want to do some market research.
What does the market look like?
What's the breakdown by geography?
I can get Canva AI to go off
and do that research.
It can find the information in seconds,
bring it,
put it right into the middle
of my document as a table
or as a graphic,
and I can continue editing it from there.
I can even schedule Canva AI
to go and do stuff for me regularly.
So if I had a weekly tech newsletter,
I could get Canva AI
to go and do that research
every single Monday
and deliver to me a newsletter at 9am
that is ready for me to edit,
drop in a photo,
type in my own thoughts,
and then send out to my audience.
It's a game changer
and I think it's going to revolutionise
people's workflows.
Just hearing you talk about all of this,
it sounds fascinating,
but it also kind of sounds
too good to be true.
I'm just curious,
was it initially?
How long did it take you guys
to build this out?
What hurdles did you guys face
in creating this?
There were so many blockers
and dead ends along the way
that the team has had to figure out.
Just one of those,
the Canva design model
has taken us well over two years
to create something
that is truly at a quality level
that we're proud of
and that meets people's needs.
We had many missteps along the way
in terms of finding the right technology,
being able to incorporate the right data,
trying to work with third-party models,
not succeeding with that
because they didn't quite do what we want
and then deciding to in-house it
with our own research team.
So that was a whole journey
in and of itself
and releasing the Canva design model
has unlocked a huge amount of innovation
just within the company
just by that alone.
Then increasingly,
you're seeing agents
become a bigger part
of the picture of both AI
and people's work.
So building an agent
that can sit on top
of that Canva design model,
that can do research,
that can schedule things,
understands your brand,
does all the things it needs to
to be an effective, creative partner.
That in itself was a whole project
that's been running
for many, many months.
And yet all of these things
have now come together
into Canva AI 2.0.
So it's a real weaving together
of a tapestry of all the work
that the team has been doing.
Yeah.
Presumably many sleepless nights here.
What do you say to those
who might be skeptical
that say that using AI for design
has been persistently buggy until now?
Because we've all seen,
like, at least also
in the last few years,
you know, those demos
where people get on stage,
it doesn't work exactly
as they wanted.
Was there a fear of that?
And, you know,
how do you answer skeptics?
It is like moving so fast
and constantly evolving.
And people's perceptions
of what AI can do
from six months ago,
totally outdated.
Even three months ago,
even a month ago.
So, you know, even myself,
you know, I'll often try things out
in different AI tools
and it won't quite be what I want.
I go back a month later
and it just blows it out of the park.
So you need to constantly
be reassessing those tools
and reframing
what you think they can do.
And Canva AI 2.0
is a great moment
for people to do that
because it is literally
the next 2.0 of Canva.
We view it as basically
starting an entirely new product again
and coming in at the ground floor
and it will set the foundations
for an incredible decade ahead.
Almost like relaunching the company.
Exactly.
Yeah.
The AI boom is all anyone
seems to be talking about right now, right?
Yet, interestingly, at the same time,
you've kind of noted
that more than half the world
still isn't using AI at all.
And on the agentic side,
less than 0.1% of people
globally are engaging
with these agentic tools
that dominate the conversation.
How do you reconcile hype with reality?
And do you think that there's a chance
that we are in that AI bubble?
It's actually way less than half.
It's like a sixth of the world
that's even using anything
like a chatbot.
And as you said,
like 0.1% of the world
that's truly tapping into
what AI and agents
and everything can do.
And even they're still
scratching the surface,
I think, of what we're going to see
over the next few years.
To us, that just means
there's a huge amount of opportunity
and also a huge amount
of responsibility to democratize it.
Because that is a signal to me
that the way that we're framing products
and what AI can do,
the right way.
And that there's a better way forward.
And we think that
that's what Canva AI 2.0
is going to enable.
We've got 265 million people
that are immediately
going to be able to access this.
And it's been our job at Canva
to make complex things simple.
That is literally
one of our company values.
And the reason we do that
is because when you take
these complex technologies
that require markdown files
and running servers
and coding knowledge
and all these maintenance costs
that you have to put into
maintaining agents,
it's like far beyond
the reach of most people.
And when you take that
and turn it into something
simple enough
that anyone can pick up
in under five minutes
and rely on for their business
day in and day out,
that is where
magical product gets made.
You recently started
your own podcast, Prompted,
which argues that human creativity
will remain king
even in this AI era.
I thought this was really interesting
because we're seeing a new wave
of graduates, designers,
writers, marketers
who feel like the entry level
rung of the ladder
might be sawed off by AI.
If the work they used to do
is now automated,
how do they get their foot in the door?
And what skills do you really believe
will differentiate people going forward?
I actually just had
a fascinating conversation
with Debbie Millman
about this on the podcast.
And she is an amazing designer,
an amazing creator,
an amazing writer.
And she teaches a course
in visual design.
She's talking to university graduates
about the skills that they need
and seeing how they're thinking
about creativity,
how they approach problems
and how they can then
take it into market.
And she is extremely confident
that tools like AI
will only enable more creativity
and that there's still
a fundamental need
for creative skills in people
to foster those
and get them to think about their craft,
particularly about design,
make sure they have
that skill grounding
before they then unleash themselves
with AI and then go out
into the job market.
And we're seeing,
you know, even on our own team
and through conversations
with our customers,
that human creativity
is still at the heart of it.
AI can let you scale things,
it can amplify your ideas.
But if you have a terrible idea
to start with,
so you still need
to come with a great idea.
You still need to be the seed
of that creativity,
whether you're going to feed it
into AI or you're not.
And that will ultimately dictate
the success of what
you're trying to do.
Looking ahead on the roadmap,
you were definitely
always asked about this,
but there has been talk
of an IPO for years.
How are you thinking
about the company's readiness
to go public?
And what can you share
about the timetable now?
So, as I mentioned before,
we focused a lot
on profitability
and making sure that
we are the masters
of our own destiny,
that we're never forced
into a situation
that we never want to go into.
In terms of an IPO,
we don't feel a huge amount
of pressure to get
onto the public market right now.
Our investors love
where we're going.
They're very bullish
on where we're going.
In fact, we have a hard time
getting them to sell stock
when some people
want to capitalize on the value.
They want to hold on to it
and they're very happy
with our approach.
So, we'll go public
when we're ready.
On a personal note,
I hope you don't mind
my asking this, Cam,
but you and your wife, Lisa,
reportedly joined
the Giving Pledge last year,
committing to give away
the majority of your wealth.
What led you to make that decision?
And is there a specific
global problem that you're
really hoping to tackle with that?
Yeah, so we joined
the Giving Pledge
and the Founders Pledge,
which are quite similar.
Giving Pledge is quite
established here in the States.
And Founders Pledge
is quite well established in Europe.
And we thought it was great
to send a signal out
to other founders
and other fortunate people
being in this similar
situation of growth
that you don't just
have to think about
yachts and private planes.
We're never going to have
either of those.
And there is so much
that you can do
with the fortune
that is delivered
at your doorstep.
This is something
that we have taken on
as individuals,
as well as something
that we've built into
the culture of Canva itself.
One of Canva's values
is be a force for good,
which means that
we're constantly thinking about
how the decisions
and the steps that we take
can have positive ripple effects
throughout the world.
And that's in how we
build the product,
how we think about investment,
it's how we think about our team
and the time that they volunteer.
And it's how we think about
deploying any wealth
that we have.
So Canva itself
has its own foundation
that focuses on
eradicating poverty.
We've deployed
over a hundred million dollars
into that now.
And that foundation
actually owns part of Canva.
So as Canva becomes
a more valuable company,
the foundation gets
to do more good.
And that's something
that we call the two-step plan.
Build one of the world's
most valuable companies
and do the most good we can.
So that is built
into the DNA of the company.
For myself and my wife,
we take the same approach.
So we are putting our fortune
towards nature
because we love nature,
we love being in nature,
we love seeing what our
kids do when they're there
and how they grow
as they experience the world.
And making sure
that the planet
is in a healthy state
for future generations to come
is super important to us.
So we're deploying
a lot of our funds
into biodiversity,
conservation and regeneration
all around the world.
Well, I'm sure that's been
such a joy for you as well
on a personal note.
It's been amazing,
like being able to help others
who are looking after nature
in different parts of the planet
is really rewarding.
And when we get to visit
those people and the places
that they inhabit,
it's an incredible experience.
We got to take our kids
to the Dominican Republic recently,
which is where one of the projects
that we funded is.
And being able to experience
both the nature
and the people there
was incredible.
Our kids got to meet
some other kids
who are living there
and they just had
an immediate connection.
And it's beautiful
when you can bring people together
like that in an amazing ecosystem.
Zooming out, I suppose,
what is your endgame here?
You know, if we were to sit back down
in, let's say, 10, 20 years,
where would you want yourself
and Canva to be?
I think that two-step plan
really sums it up.
Having one of the world's
most valuable companies
that is doing the most good it can.
And that step two
is a huge part
of why we do what we do.
Making one of the world's
most valuable companies
means that we need to deliver
on the promise of
empowering the world to design.
We're currently at 265 million users.
Within 10 years,
that'll definitely be a billion,
hopefully far beyond that,
because we think that
pretty much every person
on the planet can use design
to have an impact in their lives
and the lives of others.
So it's a tool that has broad appeal,
whether you're using it
for personal use cases,
for a big event in your life,
or whether you're using it
as one of the Fortune 500 companies
to drive your brand,
connect with your customers,
and find new audiences.
Canva can help you do it all.
All right, this brings me to a segment
we're calling What It Takes,
where an audience member
gets to ask for advice
or hear more on what it takes
to get where you are.
Today, Gloria, a creative tool startup
founder also based in Sydney,
asks what is the biggest piece of advice
you would have for a product leader
getting an early stage startup
off the ground,
working with limited resources and runway?
Well, firstly, AI and Canva AI 2.0
can be a huge enabler for you.
The ability for people
to scale themselves
and the impact that they can have
through these tools is incredible.
But I still think
there's fundamentally human connection
that needs to be at the heart of it.
And every moment that I can think of
where we had these amazing things happen
for both me and for Canva
were when we connected with other people.
When we went to a meetup
and we met someone
who became our first back-end engineer.
When I put my hand up for a job at Google
and met Lars.
When Lars introduced Mel and Cliff to me.
When we met our fifth investor.
When we found a great evangelist
who wanted to sing the praises of Canva
to the world.
Like every moment of that
was a moment of connection
where we reached out to someone,
they reached out to us.
We put ourselves in a position
for the luck to come to us.
Thank you, Cam.
Now we're going to do
a quick rapid fire round.
Don't overthink it,
just say whatever comes to mind.
All right.
What's one feature at Canva
you wish you had launched sooner?
Background remover.
What is a trend in design
you think is overhyped?
Synthwave.
As a DJ, what kind of music
do you put on to unwind
after a long day?
Something kind of classical.
I love motion picture scores.
Pet peeve in the workplace.
We editing these?
Your employees will be listening
very intently.
Pet peeve in the workplace,
someone who doesn't clean up their mugs.
What do you like to ask
when you're hiring?
What's the last challenge
that you confronted?
Is there a piece of advice
you come back to often?
Just say yes.
Well said, Cam.
Thank you so much.
I've enjoyed this.
Thank you.
It's been really good fun.
Thanks for joining us
on Behind the Business.
For more stories
on business and leadership,
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See you next week.