How to Speak More Clearly at Work (Even If You’re an Introvert)

Jessica Chen teaches at Columbia University. In this video, you'll learn how to improve your speaking skills with four proven strategies. You'll also learn how to master your delivery to command audience attention.

You'll learn how to break down the core elements of confident speaking, focus on the techniques that actually hold listener interest. Plus, explore the critical role of your tone of voice and how to use repetition to ensure your audience retains the information you share. After you watch this video, you'll shift from feeling nervous to projecting authority in any setting. This powerful video is designed for anyone who wants to refine their presentation skills and build lasting speaking confidence through actionable, repeatable habits.

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0:00 Intro
1:52 The mindset shift from unsure to confident
5:30 My immigrant background story
6:30 Your communications isn't only about what you say
8:20 How to change the way you're perceived
10:38 What actually is deliberate practice when speaking
12:23 How to build your own visibility strategy instead of waiting
15:38 Visibility isn't vanity, it's smart strategy