I'm 84 and My Retirement Is Being Stolen

Xander shops, all the top term insurance companies to save you money. Get started at xander.com. Someone, uh, used my stolen ID electronically to open a checking account in another bank and stole funds from one of the accounts that I have with a wealth management company, where I have retirement and investments. Wait, wait a minute. I'm sorry. They opened a checking account at another bank. How were they able to steal funds from your wealth management? They used the checking account electronically to go into the wealth management company. And so they had all your information to do this. They evidently did. And I never have managed any of those accounts by phone or direct electronically I've always done by phone or direct mail. So why is your wealth management company not liable? Uh, that's my question. Are they not liable because this loss I sustained was not associated with, you know, market value and value molds, but, uh, there it was, they got yeah, their, their site got hacked by an identity thief. I think that's on them. Okay. I'm not sure I'm not an attorney, but that's what it sounds like from a common sense perspective. Yeah. How much money did you lose? 45,500. How old are you? I'm 84. How much money was in the account? Total. Oh, goodness. Uh, I would have to look that up, but I don't, um, I think it was about a hundred, let me see. Why did they only get 45? I don't know. I have 169,790 in there. So why did they not get it all? I don't have a clue. Maybe they thought, you know, they could get some, but you called your wealth management company. What did they say? They, they were, um, I would never known about it. If they hadn't sent me a letter asking him if I hadn't changed my email and my bank account. And of course, right away, then they tried to reverse the transaction. And by then, of course the money was gone. So, but they, did you leave the rest of your money there? Well, right now I haven't changed anything, but I intend to, I just don't know whether, whether I should change my, um, my management company before they refund my money or whether I need this, you need to make sure I'm going to have a discussion with them on the phone, as soon as you hang up with us, that makes sure that the remaining money is safe. Yeah, that's the first thing we've got to make sure that's safe. And then the second thing is, uh, when are you guys going to refund me the money that you lost because your account that I have with you was hacked. There are basics. Every family needs food, shelter, transportation, and term life insurance. Term life is simple. If you pass away, it pays money to your family so they can keep paying the bills. Protecting the people you love is part of winning with money. And when you're ready to do that, go with who I trust Zander insurance. Zander shops, top companies to find the right coverage at the best price. And they've earned my recommendation for nearly 30 years. Go to Zander.com today, because your account that I have with you was hacked. Correct. I'm going to ask them to refund this. I don't know that that's going to work. I, cause I'm not an attorney. Okay. Um, but I think that they're going to be liable for that. Um, because their account got hacked. I mean, so let's pretend you had a savings account at a bank and a thief got into the savings account on the bank and stole the money. It's the same thing. Yeah. The bank would be, the bank would be liable. So I'm pretty sure this wealth management company is liable for this. No, it's on both. And it's on, there's issues on both ends because if they were able to set up another bank account with your information, then if they were able to use that to, uh, connect the two banks, they've got a lot of information. Jean, do you know the person that did this? No, I don't know who it was. Okay. And you've got a lot of information on you. They do. I know. And, and let me tell you what I've done. I have subscribed to Xander insurer. Are they helping you? The ID theft people? Oh, no. Xander is, uh, it was after the fact. I know, but did they offer to help anyway? They just, I don't know if they would or not. I didn't ask them. I'm going to ask them to help you. Okay. All right. As a favor to me, they're friends of mine. And, um, uh, my 84 year old friend, Jean and Chattanooga needs some help. And I'm going to ask them to help you even though, uh, you bought the insurance afterwards. Okay. So I'm going to put you on holding the gang in the book booth is going to pick up and connect you with Jeff Xander. Who's a friend of mine. And they're going to help you walk through this and, uh, make sure your identity identity is secured first and foremost. And then secondly, um, if you need some help, we'll hook you up with one of our Ramsey coaches, Ramsey financial coaches as, as a gift, also no charge. And see if they can now help you navigate with this wealth management company, um, because, uh, they, they need to be offering me my money back really fast if they want to keep me as a customer, if I'm in your shoes. Oh, definitely. Okay. So, um, and I tried to, you know, I tried to get legal advice here and I went to the bar association and they made a couple of names and I queried them, but they didn't even respond. So I guess I, I'm just peanuts, you know, to them. Well, yeah, the $45,000 is peanuts, but you're not peanuts. That's right. Okay. You're you're okay. Um, you're going to be all right. But what we have to stop this from happening anymore, and we have to apply for and get the refund. And I think between our Ramsey coaches and Xander, which is going to cost you nothing, we're going to take care of all of it. Um, we're going to make sure you're okay, but you need to get on the phone today and make sure the rest of your accounts are secure with those people in the meantime, while you decide what's going to happen, so you hang on and our gang will pick up and we'll put our arms around you and see if we can help you. Kiddo. That's terrible. That's kind of scary. Yeah. That is that they got all of her stuff. I mean, they not only knew enough to open an account, but they knew she had the other account to link it and how to access it. That's very scary. And these goobs release this money to a fresh email and fresh address that they did not already have on file. Cause that means they went in and changed cybersecurity at a minimum is horrible at this company. Yeah. Wow. She shouldn't, if she's got the story straight, if that's what's going on. Yeah. If that's the name of that brokerage, we'll wait and see, make sure, make sure what they do, but yeah, it's, uh, that's, uh, scary. So when you have a, uh, uh, brokerage company like that, like our smart, Mr. pros, as an example, um, you, you build clients over time and in that world, you call it your book of business. And how much do you have a U M assets under management? And so a big, you know, that somebody has been working for 25 or whatever years, we'll have half a billion to a billion, $500 million to a billion dollars in assets under management. And if one of those clients at $200,000 out of your half a billion, you're managing and was 84 years old, this would be her, that's the situation. And she would normally be in and, uh, uh, but the way you get a book of business, that size is you take care of people, 84 year old widows would be at the top of your list. You would think so. Hello. And so that's the, um, the proper way to run that book of business. The book of business grows when you love the people in the book. What's curious is they only took 45,000 of the 169 that makes, that sounds nefarious to me. That's I'm still afraid a relative of hers is doing this. I agree with that. Ouch. Xander is the best place to find term life insurance to protect your family. Visit Xander.com for quotes today.