Why "Winning" An Argument Actually Destroys Your Relationships | Jefferson Fisher

Intellectual thinking
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I am a fifth generation trial attorney. I grew up in a small town in Southeast Texas. In fact,
I still live in that small town where we have biggest stores than Walmart. That services
probably eight different towns and we have a Chili's. And so that's really where we're at.
And I'm the oldest of four. So I grew up here. I rode the bus. You know what I mean?
I walked home from the stop sign. It felt like half a mile. It probably wasn't that long.
Look at me. I'm already sounding like my dad. I need to make it really cold and miserable.
So yeah, my dad's an attorney. His dad's an attorney. So I grew up around law where some
kids got picked up, you know, taken to a playground after school or home. A lot of
times I got picked up and dropped to my dad's deposition where he would finish his deposition
because my mom couldn't pick me up. My dad did whatever the schedule was. They didn't want me
to be home alone for whatever that this was before they just left me at home. And I would just listen
to the rest of his deposition while I'm doodling on a yellow notepad. And then it got to me watching
his trials and courtrooms and closing arguments. And that developed a lot of, you know, in my life
what I saw and how I saw arguments and how I saw him be very much someone who is more of a diplomat
in conversations. My dad is not somebody who's very quick to anger. And I have a lot of that
same personality. My mother is extremely kind and I loved being the big brother. I loved being
the oldest of four, still do. There's 11 years difference between me and my youngest brother,
Jacob. And you know, I, after college law school, my wife is my high school sweetheart. And we have
this world now where, how in the world did he get started in these videos? Well, I had been working
at a law firm for close to 10 years. I had made partner there. Mind you, this is the same law
firm where my dad was. I had a lot of different offers at different law firms. I really liked
his firm. I still consider his firm one of the most prestigious in our area. And I wanted to
do my own thing. Probably a lot of it was I'm, you know, mid twenties. I think I can do everything
better, know everything better. If I was in charge, it all run differently kind of thing.
But a lot of it, I just felt creatively stale. And so I thought, well, I want to do my own thing.
And when I started my law firm, this was, that was beginning of 2022. At the same time, I thought,
well, I guess I ought to be on social media. I mean, that's probably a good place to start.
Well, how do I do it? I Googled so many things. And I first started talking about how to,
what to do after a car accident, talk about legal things in my videos.
And then I thought, well, this doesn't feel very good. It really doesn't feel very good. I'm just
selling myself. And by the way, not everybody needs a personal injury attorney. You know,
most people don't. I mean, who needs one until you're hurt? And so I thought, well, what's,
what's my, what do I want my legacy to be? What do I want my kids to remember?
And I thought, well, I'll tell people what I know. I know better than anybody in my world,
what I can share. And that's how to communicate better, how to help their arguments, how to help
them communicate. And I started my lessons, my little videos in my car by myself on how to,
how to argue like a lawyer part one. And then after that, it just started
slowly taking off and taking off. And I'm still learning lessons every day. I still don't really
know what I'm doing, figuring it out. How much of what you teach and talk about
and sort of your whole philosophy of communication, did you pick up by osmosis? In other words,
did you observe your dad and your grandfather doing these things like taking a breath,
doing a body scan, doing the small talk thing, or is that something that
you sort of distilled from watching them? A lot of that is not them. You know, I,
I would say the breath for sure is my dad. They just hadn't put it in that kind of form.
My grandfather is very different than my dad. My dad takes after his mother who is much more
thoughtful. My grandfather is quick to rise and he's hilarious, but he's a wonderful storyteller,
probably the best storyteller I've ever been around in my life and probably ever will be.
You're pretty good yourself.
No, thank you. He's just, I'll never forget when I, the day I was married,
we had all the guys rooted together and my grandfather's just holding court. I mean,
he's just, he has all these young guys in my groomsmen. They're just enraptured by his stories.
He's has hunting stories for days. And so they're all just enthralled. They're like,
this guy's your grandfather? I was like, yeah. Anyway, the question is, how did I get this
approach? How did I learn a lot of this stuff? To me, it's one, I understand it's a gift and it's
truly my joy, my blessing to share it. It's something that I believe my parents prayed for.
I will always credit that. Two, I have parents that were very intentional in how they handled
communication with me. And I would say two, I learned at a very early age, I'm the typical
prototype oldest, the firstborn, the heavy responsibilities grow up very quickly.
We are too.
I became responsible. Yeah, there you go. So like when I'm 16, I'm driving all of my siblings to
school. I have my youngest brother's spelling words, going over those with him, asking my
younger brother, did he finish his reading assignment? Helping Sarah get her backpack
together. I might as well have had a minivan full of everything dropping all of my children.
I did have a minivan. So yeah.
Yeah. Okay. Well, then there you go. Yeah. Well, mine was, it was quickly a suburban.
So I inherited the family's 96, but I loved it. I loved it. And so a lot of the stuff I talk about
first part of the book, the small talks, the scans, a lot of that's my own thing that I found and grew
and learned in the early part of my career that helped transform me from someone who is
trying to prove everything, prove myself, prove this, prove that, prove that.
That turned into the, no, I know who I am. No, I know what the respect will come later.
You don't have to prove it right now. You just continue to be consistent. You continue to be
disciplined. And that's where a lot of those things came from. The never won an argument mindset
is something I believe so strongly in because I have seen the opposite turn out to be false every
single time where you always set out to win. And there are books that are titled win every argument.
There are blogs, how to win every argument. And I would read those and just shake my head
because I just see that as such just snake oil salesman, just this, how could you possibly
try and teach this to people? Because that's just not real life. It's not real life.
Even as an attorney, people say, look, you should, don't you win every argument? No,
absolutely not. Nothing's in a vacuum. As an attorney, I don't really win arguments.
I have facts. I can't choose my own facts. Then when a client comes in,
they have to give me what the problem is. And I have to run with that. I got to play the cards
that are dealt. Same thing with the law. I can't change the law. I can't choose which law applies.
It's not like you get a choice, A, B, C, D, all the above. You are confined to a set of parameters
and you have to do what you can do best, which is advocate for your client based on the parameters
that are set. And you have a judge, you have a court reporter, you have a bailiff,
you have opposing counsel, and you have 12 jurors or maybe six if you're in the county court.
And it's up to them, the decision makers, to apply what you give to the law under the rules
of evidence to come to a decision, period. They see how many layers there are. It's not just
what I say. Now, I will say there's a huge power in the influence I have over a jury.
And it has little to do with what I say, but it has almost everything to do with how I make them
feel, how I carry myself, how my client carries him or herself. It is all this micro details.
The person who comes in and is grandiose, just slinging, thinking they're everything,
they're the one that's going to lose almost every time. The person who thinks that they
have it all prepared, the person who comes in with the fancy suit, Rolex,
shiny shoes you've ever seen that came in on their Mercedes, I'll show you that's an attorney who
will lose because it's not relatable to a jury, never is. In fact, I'll even tell you this,
some of the best trial attorneys that I've seen, of course, they make lots of money,
but they also don't go to court in that vehicle. They have other vehicles that are old and used
that they keep, they've had their whole life. This is the vehicle they had when they first
started out because they don't want the jury to see it. And so they won't wear their fanciest stuff.
They won't wear all their fanciest stuff. They will be as normal as they can possibly be because
that is relatable. So it's funny how even when you pull into that parking lot and from the
courtroom, you are on display at all times. And so the jurors will watch every move that you make.
So why do you say never win an argument? Because that's kind of like all of us fantasize,
five minutes after we've had the argument, we're thinking through what we should have said
or what we could have said, which by the way, goes to the title of the book.
But yeah, just back that up a little bit.
The question is, do you always want to win an argument? When you set out to win an argument,
you often will lose the relationship. If you only see it as something to win,
that means you're going to lose a lot more. Let's ask the question of what have you won?
Okay. I said the thing that hurts you. I said the one thing that took it too far.
Now you're leaving the room. Now you want to hang up the phone. Now you're the one who's
upset. And I'm the one that's standing there alone. What have you, congrats. What have you got?
You've most likely won to be the first to apologize. Really, that's what you've won.
In relationships, especially married, you've won to be the first to apologize.
The one who's the last, the one who says the thing to last, who has to say, who has to be
the last one to get the word. You're first up to apologize. Congrats. Swing away. It is just this
mentality that we have to have of being competitive in conversation and heated arguments
where you will lose that. You're going to lose their respect. You're going to lose their trust.
And over time, you're going to lose their relationship. Who wants to be around the
person who always has to be right? That is somebody who is lonely. That is somebody who
will eventually isolate themselves out because nobody's going to want to be around that person.
What I teach and the whole thesis of this book is instead of seeing arguments as something to win,
you see them as something to unravel. You're going to take the loose ends.
There's a direct string between me and y'all. And I'm saying, no, you have to go my way. And you're
saying, no, you have to go my way. Well, all that knot does is it gets tighter and tighter. And the
harder we pull and the longer we pull, the harder it becomes to undo, the harder it becomes to
unravel. And sometimes it takes a whole day to unravel it. Maybe it takes a week before emotions
die down and you're willing to look at it. Or sometimes, you know what? It's over a year.
Some people haven't spoken to their adult child or their parent and whatever it is. And it happens
to the closest of people. They haven't spoken in years because of how tight they made that knot.
And so that's that. The quicker you are to apologize, the quicker you are to start seeing
where they're coming from. That knot never tightens. Okay, Jefferson, I have to play devil's advocate
for a second. So there are times that you want to persuade someone. You know, maybe there's
a lot at stake. Maybe there's something really important that needs to happen.
My husband and I are dealing with this right now in an extended family situation. But in a
situation where you do want to persuade somebody, it's not about winning per se, but you need
to move them maybe for their own best interest. First of all, is that valid? Second of all, how is
that different from like winning an argument? And do you help people learn how to be more persuasive
but in a way that ultimately is good for a relationship? Great question. Winning has to do
with I'm the last one standing and you know I have won. That's very different from we need to take
action and I need your cooperation or I need you to understand and I need to connect with you
on the action that's going to be taken. Winning says I have no respect really for your feelings.
I have no respect for your point of view. I'm willing to say whatever it takes for you to go
away. As you know, that has the fight or flight. It's this mindset of I am going to be the
king of the rock, whatever it is, the king of the mountain, the king of the hill,
the person that's left here. I'm the one that is right. You're the one that is wrong. Got it?
That's winning. The mindset of we have a choice to make and either you're going to be with me
on this choice or you're not. Either way, it's going to be fine with me. I'm still going to
respect you. I'm still going to understand you. I'm still going to hear your opinion.
My dad would put it to me this way growing up. If I disagree with something,
let's say I'm 17. A lot of things I think I know the way of the world and I would disagree with
what he'd say. Anytime I would complain, he'd say, well, you don't have to like it.
You just got to understand it. It would be his way of telling me, hey, feel free to disagree.
This is what we're going to do. It was such a good lesson. Now, I didn't appreciate it. I can
promise you that, but now I have the hindsight of saying he gave me the freedom to disagree.
It took all the fight out of it. It was I'm giving you a chance to connect with me. I'm
giving you a chance to understand where we're going. That's the key with connection is I can
disagree with you and still connect with you. I can still be unhappy. I can still be mad at you
and still connect with you. If you need to come to a mutual decision on something,
that's very different. That is more of a coordinated dance where there's going to be an
exit from this. If you enjoyed that clip and want to see the rest of the conversation, you can click
right here or if you want to see the latest episode of the Jefferson Fisher podcast,
click right here and I'll meet you there.
