Lawmakers shopping ideas to target supermarket surveillance

Western Massachusetts News, Weather & Sports
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1 Video View·Aug 19, 2025
Massachusetts grocery stores could be banned from adjusting prices or sending targeted advertisements based on customers' biometric data under proposals gaining momentum in the Legislature.
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Massachusetts grocery stores could be
banned from adjusting prices or sending
targeted advertisements as corporate
surveillance becomes common place in
grocery stores.
>> 22 News state house reporter Olivia Ray
explains how one Western Massachusetts
lawmaker is announcing a bill that looks
to proactively block supermarkets from
doing this.
As of now, Bay State Supermarkets can
collect your biometric data and use it
to adjust pricing and send targeted ads.
Northampton Representative Lindseay
Sabadosa filed a bill to block this
practice. Chain grocery stores across
the country like Walmart and Kroger
partner with technology companies to
deploy surveillance pricing and
advertising techniques to maximize
profits. These techniques include
collecting fingerprint, voice print, I
retina, and gate information to identify
individual customers shopping patterns.
These grocery stores say they will use
the data to help customers, but
Massachusetts lawmakers don't buy it.
>> It's really, really important that we're
not using gimmicks or other techniques
to try to encourage additional
purchasing. We're just offering prices
to people. The western Massachusetts
representative says food prices could
skyrocket in a time where one in three
Bay state families already experience
food insecurity.
>> The grocery store in using these techni
techniques is not looking at you know
who can afford to pay more. They're
looking at how much more can we sell and
that's a way that this will I very much
believe increase food insecurity in
Massachusetts. Critics of this bill say
biometric data collected by big grocery
stores is used primarily to offer
targeted discounts, similar to how
stores use loyalty card information to
offer coupons shoppers will actually
use. If the Bay State bills were to
pass, customers whose biometric data was
used by grocery stores could seek
damages in court. Working for you from
the state house in Boston, I'm Olivia
Ray, 22 News.
