Gossip at Work: Benefits and Pitfalls

Everyone participates in some form of workplace gossip–and that’s not necessarily a bad thing. Good gossip helps us connect with others and glean information. Done wrong, though, it can damage reputations and ruin relationships. Here’s how to get it right.

00:00 Not all gossip is created equal
01:20 What is ‘gossip’?
01:58 Gossip as information
03:08 Gossip as reputational information
04:27 Forming connections and establishing norms
06:30 Potential pitfalls
08:27 Avoiding the pitfalls