Starbucks Reverses Open-Door Policy, Purchases Now Required

On Monday, coffee-giant Starbucks announced it is reversing its previous open-door policy that granted equal access to both customers and non-customers after stores became unsafe.

According to Starbucks spokesperson Jaci Anderson, the policy is meant to prioritize paying customers—a staple policy in many other retail environments.

The move, which marks a return to tradition, comes with a new code of conduct, which will be put on display in all company-owned North American stores.

The code prohibits discrimination or harassment, consumption of alcohol bought elsewhere, smoking, vaping, drug use, and panhandling.

“We want everyone to feel welcome and comfortable in our stores,” Anderson said. “By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.”