How to Improve Communication Skills for Career Growth (Workplace Success) | Soft Skills | The RISD

Communication, the human connection, is the key to personal and career success. This is our today's theme and topic. Welcome, I am Dr. Kamran Yusuf Sandhu from the Research Incubation for Sustainable Development. In today's video, you will learn how to improve communication skills for career growth. This is a professional skill series. Communication works for those who work at it. John Paul, who will work hard to learn and to improve communication, he will survive. Otherwise, there are challenges. Why communication skill is important at workplace? There are certain factors. First one is personal or professional. So in our daily life, development of personal or professional relationships are not possible without effective communication. And you want to develop strong relationship with your family, friends, peers, employees. There is a need to enhance your communication skills effectively to build and establish such relationships. Number two point is team communication. In your professional life, team communication is very much important to master. Good communication is an essential tool in achieving productivity and performance. To achieve productivity and to maintain the better working relationship, it is actually required at all level of an organization. And good communication is key to success. This concept got more importance during COVID-19. Employers who want to build trust within the organizations are recommended to communicate clear message between players, between their team members. Eventually, they will get high performance and high moral. A person with good communication skills will become an asset for an organization. So if there is a poor communication, obviously, you will find unmotivated staff. Next point is what required at workplace. So how we can improve over effectiveness? How can we improve over growth or career? So there are five points. Number one is team building. Then everyone with a voice, innovation, growth, strong management. So I will explain one by one. Question is how can we improve all these five areas? First one is goals and expectations. Building successful teams really means communicating and cooperating together with team members. In short, goals and expectations should be achievable. If you will give such kind of goals which are not achievable, there will be depression among employees and their performance will go down. Next point is clear message means no confusion. As I stated about employee satisfaction will depend a great deal on their voice and listening, regardless of whether they have an idea or a complaint. All should be able to communicate easily with their bosses, colleagues, supervisors, regardless of their rank. Message should be clear. There should be no confusion and you have to listen to your employee. An employee must improve herself or himself so as to explain in front of employer what they want. Medium. There are different mediums available like email, face-to-face conversation, telephone, messaging, so many things. Here you have to select the best medium which will give the exact direction to your team player or team members. So if you are not selecting a medium which is best suitable, then you will find different challenges or gaps within working environment. Next point is keep everyone involved means you have to open all the communication lines, all the communication channels. Everybody should be able to speak out. So this will give you innovativeness. A person if he don't have any kind of fear, so he will explain freely. He will tell you the real picture freely. This thing will lead towards innovation and creativity. You have to set communication channels in a way that are acceptable to your fellow employees. Empathy. Promote dialogue. If somebody is in problem, you have to show him empathy. That organization is with you and he must realize that organization's commitment will support him in his problematic time. That time can be within the organization or outside the organization. So whatever the situation, company should stand with the employee by listening his voice. Finally, this quotation is very interesting and one point which I have highlighted red that is different. Let me speak it out. To effectively communicate, we must realize that we are all different means with different backgrounds. In the way we perceive the word and we see the word differently and use this understanding as a guide to over communication with others. And whatever we have perceived, we will put in our mind, we will draw some sketch and we'll speak. So a wise person, a strong manager, if he is capable enough to understand a person's background and he can guess what he can speak and what he wants actually, he can be a good manager and can lead the team. My message is improve communication skills for faster career growth. Otherwise, you may face downward trend in your life. Thank you very much. This short video will give you good information. Thank you very much. If you have any question, you can contact me. Best of luck.