Watch this to get your first 5 customers

Job Search Strategies
61 followers
I'm going to show you how to get your first five customers in 10 steps.
The wild world of YouTube has videos everywhere telling you how to scale and grow,
but I think people overcomplicate it.
And so this is actually a sneak peek from my new book,
100 Billion Dollar Leads, which comes out 8-19.
You can go to acquisition.com forward slash leads.
Let's dive in.
So the first step to getting this going is you need to get a list.
But I don't have a list, Alex.
You're damn straight you do.
Number one, I want you to go to your email account.
You pull all the contacts that you have in there.
Anybody that you've ever messaged or emailed.
That becomes list one.
List two is I want you to go to every single social media profile that you have.
Go to your social media profiles where you can direct message people.
So if you have followers that you can DM,
I want you to write down every single one of those people.
List number three.
Pull out your phone.
Look for your contacts.
I want you to export them.
List one is all your email contacts.
List two is all of your social contacts.
And list three is all of your phone and private personal contacts.
If you add all three of those together,
you will have a shitload more leads than you thought you did.
And you're like, wait, you're going to ask me to contact these people?
Slow down.
Not yet.
And we're not going to do it in a really weird way.
I'm going to show you how to do it in a classy way.
This is how I started every business I have and have people thank me for it.
The second step is that you pick a platform.
All right, so you have all these contacts,
but you're going to have to pick one platform
that you're going to start messaging or emailing them with.
Start with the one that you have the most people on.
So if you have the most Instagram people,
or you have the most email contacts,
or you have more people on your phone than any of those, start there.
Step three.
But what do I say?
You personalize your message.
So what you want to do is you want to use something
you already know about the person or prospect
in order to initiate reaching out to them.
This is also just called being a human being.
What you do is you take 30 seconds.
You look at someone's profile and you say,
oh, they have got this thing.
We have something in common.
And you can reach out to them with that as your primary message.
So for example, you can be like,
hey, saw you got a baby.
Hey, saw you switch jobs.
Hey, saw you move.
Hey, you saw that movie last weekend.
It doesn't matter.
All you need to show is that you took a few seconds
to actually not just blast some sort of message.
Step four.
You reach out.
And you reach out to 100 people every single day.
So let's say you had 3,000 people between all your emails,
all your phone contacts, and every single follower
across all your social medias.
It took you 20 years to send your first DM.
And it'll take you two minutes to send the second one.
Everything must be hard before it can be easy.
So just get over the hump.
Send it.
Just something so you can realize that you won't die.
Step five.
What do I say if they reply?
You warm them up.
I use a framework that I call ACA.
You acknowledge, compliment, and you ask.
For example, I can acknowledge and say,
oh, so you have two kids.
You're going to compliment them about the thing.
So it's like, wow, you have two kids.
You must be a super mom.
Working full time and having two kids.
When we go to ask, we're going to tie our ask
to the compliment we just gave them.
Then we transition to whatever type of question
that's going to lead them to the service we sell.
If I was selling weight loss, I'd be like,
hey, so you're a super mom.
How do you have time to eat right and work out?
Wait a second.
This sounds like selling.
It's not because we're talking fucking humans.
Step six.
Invite their friends.
When you're talking about this stuff,
you're not going to sell them.
This is fucking huge.
You're not going to solicit them.
You asked a question.
They're going to tell you stuff.
And then it's going to be like, oh, yeah.
By the way, do you know anyone who's looking for X, Y, and Z?
Because I'm opening up a few slots
to help people do exactly that.
You're just asking them if they know anybody.
And since you're friends with them
and since you're contacts,
you're asking them for a favor.
You're not asking them to buy from you.
This should make you not feel weird about messaging people.
If they say, hey, I'd like to find out more.
Now what they have done is they've transitioned
from a lead to an engaged lead.
A lead is somebody that you can contact.
An engaged lead is someone who you can contact,
comma, who has shown interest in the thing that you sell.
If she says, I haven't been able to keep up
with my workouts, et cetera.
Now they have shown interest in the thing.
Well, then how do I get them to buy from it?
We're going to give them the easiest offer
in the world to say yes to.
You're going to make it free.
They probably know that you're not that experienced.
Just be honest.
The reason we do it for free is you say,
hey, I'm going to do all this stuff for free
as long as you promise to do three things.
One, you actually use my service.
Two, you give me feedback on it.
And three, leave a killer review
if you think it deserves one.
Those are the terms of exchange.
The reason I want you to start with that
is that one, it'll get you more reps.
Two, you probably suck.
Three, you need to learn how to suck less
and you suck less by doing more.
And it's way easier to get more people to work with you
if you lower the barrier to free.
You're actually getting the better end of the deal.
You might be wondering why I just mushed
this banana in my hand.
And it's because the launch of my second book,
100 Million Dollar Leads,
is both nutritious, natural,
and will make you lots of money, unlike bananas.
But the event itself, where I'll be launching it
on Saturday, August 19th, will be bananas.
I've spent over a million dollars on the event itself
and I'm going to be giving away a secret thing
that I've been working on for over four years
to everyone who's there with me live.
And I would love to tell you what it is.
It kills me inside that I cannot tell you.
But I want the surprise itself to be worth it
and I think it will be.
This is a date that you're not going to miss.
It's the day after my birthday
and it's my way of giving back to you guys
for being so awesome.
Click the link, register, and I'll see you guys there.
I'll tell you the quick story of Warren Buffett
and Ben Graham.
Ben Graham was the GOAT back in the day for investing.
Warren Buffett was just a kid out of Columbia
and wanted to go learn investing.
And he offered to work for Graham for free.
Graham said, you're getting the better end of the deal.
The actual answer was, you're overpriced.
So free was too expensive for Graham
because Graham knew that he was gonna have to invest more
in getting Warren good enough to actually work for him.
And so right now, these customers,
and they are very much customers
because they are exchanging something for your service.
They're exchanging their time and their effort
and some stuff later that you're gonna have them do.
Just because you're not getting paid
doesn't mean it's free, but it is monetarily free.
So, got the round.
I'm gonna give you two versions of this.
You say, by the way, do you know anybody
who is, describe their struggles,
looking to, dream outcome, in, time delay.
I'm taking on five case studies for free
because that's all I can handle.
I just wanna get some testimonials
for my service or product.
And we're being honest because this is a first business
and you fucking have no idea what you're doing.
So you better not take more than five customers on.
I just had a girl named XXX work with me
to get dream outcome.
Even though she described the same struggle
the person you're talking to is struggling with.
I'd like to get more testimonials
to show it works across different scenarios.
Does anyone you like come to mind?
If they say no, here's a really funny way
you can respond to that.
Just say, ha ha, does anyone you hate come to mind?
Honestly, that's when you'll sometimes
get the real response.
If you don't have time to say all of those things,
you just say, I help the type of customer
get dream outcome in time period
without effort and sacrifice.
And I guarantee X, Y, and Z to decrease risk.
That's it.
That's if you just have that moment
to deliver one thing of what do I do.
Some special snowflakes are gonna be like,
you should never sell your time for nothing.
You suck.
You have never done this before.
So it would be unreasonable for you to be good.
Why would you wanna sell sucky service
to people you know?
If people don't wanna work with you,
even for free, then ask them why.
The reason that someone tells you
they don't wanna work with you, even for free,
is because there are hidden costs
associated with whatever thing you sell.
If you figure out what all those hidden costs are,
you can eliminate those hidden costs
and then be able to charge
significantly more for your solution later
compared to the other people who charge for it
and still include those hidden costs.
So I'll give you an example.
I got solicited in this exact manner
and a guy messaged me and said,
I wanna do short-form videos for you.
You don't have to do anything.
I will take all the stuff you already have online
and I will make them for you
and I'll even post them for you.
You actually just need to say yes.
And so I said, yes, and guess what?
He started making short videos
and he started accepting payments
because he had removed the hidden costs.
If people get value from this thing that you have,
especially if it's free,
they're far more likely to leave positive reviews,
give you feedback and send their friends and family.
Once we have that, we have our first customers.
Now we go to step eight.
You start back at the top.
So you had that big list
and we hit all of them once and back again.
So some of those people, by the way,
when you ask them if they know anybody,
they actually just give you people
that they know that might help
and you get free leads.
Because if you reach out to 3,000 people with a free thing,
you'll get five people who will take you up on it.
I promise you.
So now you're like, but Alex, I can't work for free forever.
Now we're on step nine.
Start charging.
Once people start referring,
that's when you know you are good enough to start charging.
When this happens,
all you do is you go back up to the script
that I just read to you
and you change free to 80% off.
And you say that's for the next five.
What do you do after that?
Change the 80% to 60%.
After you get those five, change to 40, then to 20.
Then you're at full price.
But guess what?
It doesn't have to stop there.
You can go 20% over.
You can go 40% over that
because there are no rules.
And if at that point you're way better,
you may merit that because of the value that you deliver.
Because ideally you're charging full retail,
but now you're at 10X the value.
Value that you have done has gotten better
because you figured out from the feedback
that these people that work with you for free
have told you so that you can make it even better
for people to pay you.
Once you have those people and you started transitioning,
congratulations, you are in business
and you are making money.
You will at some point reach capacity.
When you fill up all your slots with free people
and discounted people,
now you have true scarcity.
And so you can ethically sell with conviction
that you really don't have that much room.
They will desire you more
because you are scarce from a resource perspective.
And then they will pay the same or premium
in order to work with you.
And then you turn to your free person
and you say,
I am accepting somebody who is paying full boat
in order to do this.
If you would like me to keep doing this for you,
you would have to start paying to match them.
Are you comfortable with that?
If they're not, no sweat
because all you did is you helped them for free.
And they say, no worries.
Can I get the killer review you asked me for
or I asked you for?
And those free people,
you have to love and cherish them
more than anyone else in your life
because they're gonna get you business
in three different ways.
One, they're gonna leave you reviews
that are gonna get you business.
Two, they're gonna send you people
that are gonna get you business.
And three, they themselves may transition into paying you,
which will also get you business.
Don't think short, think long
and you'll make long money.
Now you have paying customers.
You're reaching your capacity.
You're consistently raising your price
because now there is more demand than you have supply.
And we have artificially created a condition for profit.
So what's the 10th step?
Keep them warm.
You've got this big list of people.
Check in like a human being.
Provide value to them on a regular basis.
When you do that,
you continue to reinforce
and deposit goodwill in the audience
because what will happen eventually is
you won't even need to ask them
because you've provided enough value.
You start posting enough testimonials,
enough results,
talking about some of the entrenched stuff
that you're doing right now
that people will be like,
hey, that's actually pretty cool.
Hey, can I find out more about that?
And then they will actually start soliciting you.
And that's the game.
That's how you go from zero to hero
and get your first five paying customers.
